Customer Ratings & Reviews

The most frustrating kitchen appliance I have ever owned! Does it make great ice? Yes. Will it break on you? Almost definitely! It worked great for a couple of months, then suddenly the "Add Water" light starts coming on. I have spent so much time, resources, and effort cleaning and trying to keep this machine going; but I have finally given up. It has been thrown into the junk pile. Conclusion. Do not waste your money on this machine. For the cost of this machine, and the cost of supplies to clean it constantly, you are better off going to Sonic everyday! This machine is not cheap. That's a lot of trips to Sonic!

Excellent product!!! Easy to use and clean. Love ❤️ it!!!!!

Yes, I splurged and bought this machine not without criticism from my husband. But I absolutely love it! And its getting me to drink more water, about 6 bottles a day!

Great ice unit..........................................................

After about a week of making great ice the maker started a horrible squeaking sound when making ice. After about a month now it still squeaks and super annoying. Will be assessing our options for replacement.

My family has owned 4 of these in the last 5 years. Four have died and the 5th one is about to bite the dust. I will never purchase another. These were produced by another company and purchased by GE ( the only reason we bought a couple more) They always seem to be just out of warranty when they quit working And at 500.00 + per unit can't be justified. Not all of these units were purchased at Best buy this is more of a rating review for the GE product. I guess I find it hard to believe some folks give this a great review. From our experience it is not an issue of when it will go bad ( all mechanical/electrical appliances will stop working) it's a question of how quickly it will go bad.

Ice is perfect, just like chick fil a! Use distilled water!

We Love this ice maker. No issues. Keeps up with our busy house ,

After only two years with cleaning as recommended it makes awful grinding noises and quits working. 600 dollars for only two years of use is ridiculous. Of course they only cover a year warranty bc they know these will break down. Do not buy, its not worth it!

Works great and looks amazing love the soft ice that it makes

This ice machine is awesome! Love the ice its so satisfying having ice waiting to be scooped

Absolutely love this machine! Never run out of ice even when the kids are here.

Best ice nugggggets ever! I highly recommend this product!

Excellent product. Little pieces of chunky nugget ice start coming out after 15 minutes. Once you've had them you are hooked.

Great item and seems to do all we need. The ice is definitely as described

I don’t usually write reviews, but I felt compelled to share my experience with this machine. Initially, it worked great—making ice quickly and without any issues. However, after three years of careful maintenance, including weekly cleaning as recommended, the machine started leaking water all over my kitchen. It seemed like the water was leaking from inside the machine itself. I reached out to GE, fully aware that the one-year warranty had expired. I was hoping they could at least offer a technician to repair it. To my surprise, they told me they don’t provide any repair services for this machine and suggested that I simply buy a new one. I find it unbelievable that their solution to a $600 machine breaking down is just to replace it, especially when they don’t offer any replacement parts or repair options. From the reviews I’ve read, it seems I’m lucky it lasted three years—others have had it fail within months. If you do decide to purchase this machine, I strongly recommend getting an extended warranty; otherwise, you might end up wasting $600, as there’s no way to repair or even disassemble the machine since everything is welded together.

Much better than thfe earlier version. I got the black and black stainless on sale for the same price as regular stainless. So glad I did. Much better look and easier to keep clean. My only complaint is that the water tank is a littte smaller so I'm generally filling up the tank twice a day and that's with only me using it. Make sure you clean it AT LEAST every 2 Weeks or you will soon have mold everywhere. Once you have it you can never get rid of it.

I cant speak on the longevity of it, but my wife is in love with it. Its the GOOD ice. If it last it will be beyond wonderful.

So far we are very pleased with our ice machine, we also really like the small ice pellets

have had it for a month now. and so far, it works great!