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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 3,780 reviews
  • Rated 5 out of 5 stars

    Very Nice Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the bullet and ordered this machine after a poor experience with a cheap amazon ice maker. After a few weeks using this one I’d have to echo some of the other 5 star reviews I read before buying. It’s much more quiet than our old nugget I’ve maker, makes ice more quickly, and makes a lot of it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nugget Ice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the nugget ice! Easy to use, easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget oce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Makes ice fast and well worth the money

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! Love the good ice! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ice maker. I can start in from another room, or even schedule it when to start.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE ice machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice macine. Nice crunchie ice. Fast recovery. And you can operate with your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift for my wife. She loves it. Not too loud. Just make sure you have the counter space for it. Definitely recommend if you are a nugget ice lover. It will reduce the cups of chic fila ice in my freezer lol.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for boating & fishing, small 3# bin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is partly my fault so I don't want to bad mouth this ice maker, it just is not going to suit my needs and I think the product description could be considerably better. I like a minimum of 50 lbs of ice for fishing, about 20 for food and beverage and at least 30 for fish. When I saw that it's a 24# ice maker I thought this could work, realizing that I'd have to dump ice several times in a cooler. What I did not know, and what appears no where in the description, is that the bin is a paltry 3 lbs. That means I'd have to start making ice the morning before a trip and dump it into an extremely high quality cooler a couple of dozen times. Since I normally know I'll only be fishing during the weekends it could work I suppose. I could make ice during the week and then have this as a nifty party ice maker for at-home social events. Anyway, this is the review I wish I'd have had the benefit of reading before purchase. If you're not needing as much ice as me, this could be a good fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Barley last a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on this machine. While it is a great ice maker and we love the ice it made, it dies after about a year. You would think a machine that cost $600 would last longer than a year. We took great care of our machine cleaned it regularly and only used distilled water in it as recommended yet it only lasted a little over a year. You are better off just going to sonic and buying a bag of ice to keep in your freezer than buying this machine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Missing part

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box. It was listed as Excellent condition. However it was missing the bottom tray. Other than that, the ice maker works as new.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ge made one hell of a little ice maker! I love it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Opal 2.0

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this pellet ice maker! It’s fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth the investment!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Our family loves it! Money well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The icemaker of his dreams

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it - almost more than he loves me.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice. Wonderful for parties. It packs well. !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ice Maker!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a hit Christmas present for my wife who loves ice from Sonic. Easy set up and had ice in about 15 minutes. It kept up with a house full of guest during the holidays.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Reliability

    Rated 1 out of 5 stars

    Do not waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money on this. We havent had ours even two years and its already broken. GE wont fix it and you cant buy replacement parts. $600.00 piece of crap worked good when it worked but a huge waste of money for the short life.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For help with this situation, please contact Opal Support by calling: 1-866-907-6718, M-F 8-8 EST. GE_Appliances

  • Rated 5 out of 5 stars

    ICE EXCELLENCE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't think I needed an ice maker, but I ended up with this model and I totally love it. It has been very reliable, never any problems. I was worried at first about how noisy it would be but was happy to discover it was no worse than the ice maker in my fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    It’s awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it. It fills up really fast. You will defiantly need the extra tank. I will never be without one again. Seriously!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're so glad you love your GE Profile Opal ice maker! We appreciate you for taking the time to provide us your valuable feedback. This model XPIO13SCSS does have plenty of great features, and it's awesome to hear that you're getting a chance to enjoy them. Best regards. - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Buy once. Cry once

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy once. Cry once. Tried other ice machines in a lower price range. And ended up returning 2 for issues. Finally bit the bullet and bought this one. Best one of the all 3 I’ve tried. So don’t skimp. Just buy the opal and be done.

    I would recommend this to a friend