Customer Ratings & Reviews

So far I'm really enjoying this machine. I appreciate the fact that I can use filtered water and not necessarily tap water. It was somewhat of an impulse buy, but everybody is so glad that I did. It does make the drinks a little more enjoyable. This type of ice takes much longer to melt than your typical cubes. I know there were more than an average number of complaints about them lifespan of this machine. For that reason I purchased the extended plan just in case. But so far I haven't had any problems. It takes about 3 16 oz bottles of water to fill up the main reservoir which will create about two and a half buckets of ice. There is a version of the machine without the water tank. If you're a family of three or four, definitely get the water tank version. But if it's just you, the less expensive non side tank version will likely suffice.

Makes ice very fast, easy setup and maintenance. I use Yeti cups and the ice stays solid very long, I go to sleep at night and wake up to ice on my water.

The GE profile ice maker is quiet, quick and very efficient. It makes small cubes which is great for drinks or even for cold water when you add a lime. Very nice flavor. It does not take up much room and delivers good volume for the size. We like it!

This replaced an Opal 2.0 we bought a year ago. We gave that one to our godson, and bought the new, black stainless version. It works great, we love the ice, they have clearly made good progress on the app too. It does a good job of letting you know when more water is needed to keep making ice. Understand that it does require weekly cleaning as per the manufacturer, and proximity to a sink is ideal, but would buy it again for sure.

This is the greatest Father's Day gift ever. I have always said, "if i win the lottery, I won't go out and immediately buy a new vehicle, house, yacht...etc. My first purchase will be an ice maker that makes hospital-like ice" This is it. The perfect size & thickness of hospital or Sonic ice. Surprisingly, it keeps pace with a fairly large group using it. I have seen it keep up with the "ice demands" of 12 adults here eating Sunday lunch. The reservoir holds approx. 3/4 gallon of water and it takes a day and a half to two days to go through the water in the tank requiring refill. Ours runs 24/7 and have had zero issues with it. Like I said, this is/was the greatest Father's Day gift ever!!

I have always wanted a nugget ice maker. This year I splurged and got one. I do not regret my decision. It is so great to have this type of ice readily available any time. After trying the ice, 3 of my friends/family members have purchased their own machines. The machine is easy to use and maintain.

Makes ice quickly, a little noisy, does not always draw water from the side tank. The ice bin is a little flimsy but it serves its purpose. Definitely nice to have the extra ice when entertaining. Decent for production for the price.

This thing is the Bentley of ice makers I absolutely love it and it’s incredibly easy to use I have a large family and we never run out of ice finally

I had my previous ice machine same identical one for about 2.5 years. I picked up a new replacement and less than year it’s broken. It started making loud knocking sounds and sediments. I love the texture of the ice but don’t think I’ll get another one

I loved the ice that the machine made but that is where it stops. I cleaned the machine constantly about every week and a good vinegar/bleach clean every 2 to 3 weeks. It was honestly more pain than it is worth. didn't have the machine for a year before it stopped working. Thank goodness for my Best Buy protection plan to get a new one if I needed but they ended up fully refunding the defective machine. I quickly washed my hands of this huge hassle. I can say that if you have a water filtration system in your house you will still have to clean it, but probably not as often. or if you like buying jugs of water this would be good too. this was a headache that I was more than happy to get rid of.

We love this ice maker, fast and great crunchy ice. I have had it about a year. I clean it every month. The ice does melt faster than a large cube.

Got this for a Christmas gift for my wife. Some of the reviews say it is a little noisy, but it has a compressor so its gonna make a little noise. Its not as bad as people say. The ice is fantastic and my Wife says it is probably the best gift I have ever gotten her.

We purchased the GE Profile 2.0 a little less than a year ago. It has worked well for most of the past year and it suddenly started making a squealing noise. We have always used filtered water in the machine. Now it has basically quit making ice. I contacted GE customer support and they have said they are sending a refurbished unit. That unit will have a 90 day warranty. When the Opal works it’s great but spending $579 on a product that only lasts less then a year is disappointing. That is 194 bags of Sonic ice. If you buy this product get a extended warranty.

Been using this ice maker for almost 2 months and it's better than expected. I makes great, chewable nugget ice in minutes. It does make a little noise but after a little time it's not even noticeable. Definitely worth the money.

Take the sound away, and this is a five star product. To be clear, this doesn't happen all the time. It's usually fairly quiet, and when it's actively making it ice it sounds a little like those old electric ice cream makers - maybe a little quieter. But every now and again, and I can't seem to find a consistent reason why, it starts with a whine and turns into a very loud grinding sound. I have video which is similar to others you'll find in other reviews. This goes on 10-15 minutes, and then it's back to normal. I'm glad I bought the extended warranty just in case. But, we do indeed love the ice.

The best portable nugget ice maker by far. Highly recommended.

Makes a lot of noise and water drips out of the catchment tank when opening it to get ice. But it makes ice very fast and makes a lot.

Bought this for my wife as a Christmas gift she loves it easy to set and clean. Im not a ice eater but I often find myself eating her ice lol. Best purchase by far make that good sonic nugget ice

This was a Mother's Day gift for my wife. She loves this machine. At this point we've ran many gallons of water thought it without any problems. This was well worth the money. After my friends wife saw it he had to buy her one as well. If you love nugget ice you will not be disappointed.

No better ice maker on the market. ONE issue keeping it from 5 stars and it probably solves MOST of the negative reviews. The door sensor is very very finicky. GE needs to adjust the sensitivity or the height of the tray.