Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- |
- SKU:
- 6408650
Customer reviews
Rating 4.4 out of 5 stars with 3780 reviews
(3,780 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 4 out of 5 stars
No better ice maker out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No better ice maker on the market. ONE issue keeping it from 5 stars and it probably solves MOST of the negative reviews. The door sensor is very very finicky. GE needs to adjust the sensitivity or the height of the tray.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
We love it! Wonderful ice for our drinks
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this and use it daily! It'll make an odd noise when it needs a cleaning.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Best ice maker EVER
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing ROCKS! Best icemaker we have had so far. The side tank is a necessity, increases your output so much. Only complaints is that this style of ice melts more quickly.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Changed our lives…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started off by purchasing a different brand/model from Best Buy that was about $130. Luckily for me, it was either defective or just a terrible machine. Had the first machine not been either defective or crappy- I would’ve never had the opportunity to purchase this machine. While I still believe this is a pricey machine, it’s a MILLION percent worth every single penny. The ice it produces is amazing! Seriously. Perfectly sized and soft enough for crunching. Every person who has tried the ice has loved it. My mom even brings a cup to fill up to take home with her on the days she comes to watch my daughter. My dad (a tough critic & man who cares only for the ‘finer’ things in life) has even mentioned that he wants to get one but space for it is limited in their home. My daughter (2) and niece (1) ask for “ice” all the time, as dessert! I’m not kidding. This machine has changed our lives. The only complaint I have is not finding it sooner!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! Makes ice very quickly. Definitely recommend purchasing model that has separate water tank.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Happy Wife, Happy Life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is an ice chewing "addict". I have mulled over the idea of purchasing a GE Opal Nugget Ice Maker for the better part of the last year. I was hesitant due to some negative comments about the first version of the machine. I decided to "pull the trigger" on the 2.0 version for her birthday, in November, 2020. The unit has worked flawlessly! It is in constant use. No obnoxious noises and perfect nugget ice every time. We do use only distilled water in it, and follow the cleaning instructions weekly, or bi weekly, on occasion. A little more expensive to go with distilled water, but no where near as expensive or inconvenient as going to Sonic or Chick-Fil-A 3 times a week to buy ice that isn't as good! We do not use the available water filter. The kids (College aged) love it too. We keep it in the small "Butler's Pantry", next to the coffee machine. I got myself all worked up writing about it......think I will get a glass full as soon as I complete this review. Stop hesitating. Buy......set up......ENJOY!!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Once of the best icemakers, but needs a water line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second opal, but the first 2.0. We loved our first one and tried a different brand when our first wore out. We thought we would try an opal again, however, I miss being able to hook it up directly to the 1/4" line I had plumbed in. It works well for making ice but requires pretty frequent filling.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback! We're glad to hear you're enjoying the performance of your Opal Icemaker. We appreciate your input on the water line connection and will share it with our team for future improvement considerations.
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
Love the nugget ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the nugget ice machine. It's perfect. The only issue I have is after I have had for about a month, it has started to make an odd noise like it is out of water, but the reservoir is full.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Wifi
Rated 5 out of 5 stars
Great device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing machine. The machine is fast and has made ice reliably. I wish the water tank was larger since we seem to have to fill it up every other day. I really like the WiFi control capabilities. We can schedule the ice maker to be quiet at night and produce ice early in the morning.
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Drink all the drinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best kitchen device I've purchased in a long time! I you have more than 3 people in the house, ice will go fast. But if you keep the water full (side tank is a MUST) and make sure its running you'll be fine! Absolutely in love!
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it;-) perfectly crushed and soft! Very glad I decided on this one! I took my time researching and this was #1 on all sights. Worth the money;-) love the side tank! Definitely recommend ☝️☝️
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're so pleased to hear how much you love your ice maker! The side tank is a great addition that helps reduce how many times you have to refill the ice machine. Thanks for allowing GE to be part of your home. Have a wonderful day! Don@GEA
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
love my opal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family thought I was a little extravagant for buying this ice maker, but they absolutely love it. So easy to operate and makes the best ice ever and lots of it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi – we appreciate your positive review! We’re delighted to hear that your investment in our ice maker has been such a hit with your family. We’re proud to provide a product that not only makes delicious nugget ice but also brings joy to your household. Thanks for being a part of the GE Appliances Family and let us know if we can ever be of assistance in the future. Stay cool! Lauren@GEAppliances
- Pros mentioned:Ice quality, Wifi
Rated 5 out of 5 stars
Best ice maker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Perfect ice, made fast. Ability to control via app and set up schedules to turn on and off are very handy. Definitely recommend getting the one with the extra reservoir, otherwise you will be filling this constantly.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Wifi
Rated 5 out of 5 stars
Well worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker, Not sure if I needed the built in wifi, because we use so much ice the machine is always on. We have 3 different ice makers now, but this one is by the far the BEST! Thinking of buying on for our motorhome.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Wifi
Rated 5 out of 5 stars
Great for Drinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the bar. Makes great ice for drinks. A little more dense than sonic ice, but good none the same. Love the fact it has an app that you can turn on the machine before you leave work and have Ice when you get home. Great purchase.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
The Best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ice machine ever. Makes ice in a timely manner. Easy to use and easy to clean.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. I have been looking for an ice maker that makes Sonic ice and there are not many around. This one as close to Sonic ice I could find without spending several thousand dollars. The reviews said it made a lot of noise, but the model I have is not that loud.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Rabbit ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice that this produces, and the side tank makes it easier to keep making ice longer.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Cleaning
Rated 4 out of 5 stars
Great machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Love the ice it produces. Cleaning and maintenance of the machine is a bit cumbersome but it's overall a good experience using this machine. The app needs some work and scheduling ice never works for me.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice machine. The only complaint I would have is it is a little loud when making the ice, other than that it makes awesome ice!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you are loving your Opal portable ice maker and it’s working great for you so far. We appreciate your suggestion about the noise as we use this to send to our engineers and design teams so that they may use this to improve or make any changes to future builds. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA


































