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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3777 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Opal 2.0 ice maker's ice quality and ease of use. Many appreciate the convenience of the side tank and the compact size that fits well on countertops. However, some customers have expressed concerns regarding the noise level and long-term reliability, while others feel that the cleaning process is time-consuming and the product is somewhat pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,777 reviews
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    The Good Ice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our mom for her birthday she was so excited to get a chick fil a/ good ice maker! Super easy to clean and assemble. Love that it reuses the melted ice to make new ice! Everyone in the family is benefiting from this gift! Would definitely recommend buying!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Ice machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice machine Worked great for two years and then stopped working. Took into store to have sent off for repair as instructed only to find out that they no longer send the machines off. Therefore came back up to the store and received a gift card to be able tom purchase another. Which then the store did not have in stock.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your experience—feedback like yours helps guide future product enhancements. We’ll be sure to pass your comments along to our product team for their consideration. -- To best address your purchasing concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Sales manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The side tank is a must. Overall a bit pricey. I use filtered water and it makes great ice in short time and keeps up with my family.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    I love this icemaker, when it is not leaking.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who like pellet ice, you will love this thing. With five living in my house, I don't think this thing ever stops running, we love our ice. So why four stars? After 8 months of use it started leaking. I filed a warrantee claim with the manufacturer and they drug out the process for a couple weeks asking for weird stuff, like a picture of water on my counter proving it was leaking. After they finally approved the warrantee replacement they notified me everything is delayed and it would be a couple of months before they could send me a replacement. So, great product but subpar service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, produces great ice, simple and practical. Recommend using spring water to make your ice, it enhances the taste and keeps the machine clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Amazing little ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little ice maker is awesome. It makes the perfect size ice nuggets, fits right on top of the counter and is so easy to use. It made ice super fast as soon as it was cleaned and set up to go. It is quiet and easy to refill the water. highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ice machine ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to be the best ice machine ever!! Right out of the box it was easy to set up and make ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great machine.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great ice machine. The family loves it already, it took a bit to get it working, the app is terrible, don’t use it. Don’t bother to mess with the scheduler and just let it do it’s thing…. It took a few startup cycles to get it running, and it was a little slow for the first few hours, but once it was up and running it makes a very surprising amount of ice in a short amount of time. My only “real” complaint is the ice drawer has to be seated just right, you have to pick up on the tray when you push it in and make sure it clicks in place or else the machine will shut down because it thinks the drawer was left open.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this icemaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in August and use this everyday. So far it works great with no issues. I absolutely love the nugget shaped ice. It does make noise during ice making, but not for long periods of time. Highly recommend this icemaker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ice machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine if you use distilled water only and you will love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    If you like Sonic ice, this is very much the same

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for you if you are addicted to Sonic ice. Easy to set up and use. The price was good also because others on the market are very expensive. In an hour, the bucket is pretty much full, so I think it's pretty fast for the size also. Great buy at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Meghan Markle Ice for your Prince Harry cocktail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You like fast cars? You like freedom? You wanna be one of those guys in the “touch of modern” commercials? This is the ice machine for you. As you search to find that perfect vinyl record to play for your guests - “The Beatles - Revolver” or stick with something a little more classic like “Fleetwood Mac - Rumours?” No, you size up your cronies and Eric Clapton - Slowhand seems like the appropriate recording to celebrate the victory of your favorite sailing team. After 20 minutes of mansplaining your thoughtful choice to your peers, your ice is ready to decorate the boulevardiers you crafted as you educate them on the rich history of the spirit you just served.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! So easy to use and get the amazing nugget ice, easy to clean and not that loud when making ice.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought last August. Worked fine until October when it started showing add water. I had a full tank. I kept unplugging it for 30 minutes then plugged it back in and aftet awhile same thing happened. I called GE and they won't do anything. For what I paid for this machine, it should have lasted longer than 3 months. I won't buy another GE product again. I have read other people that have the same problem.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. The Opal ice maker comes with a one year limited warranty. Please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice, Ice, Baby!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love the sleek and modern look of this ice maker. It matches everything in the kitchen and produces those perfect nuggets. It’s pretty quiet and makes new ice fairly quickly. Lastly, it’s super user-friendly!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Reliability

    Rated 1 out of 5 stars

    Disappointment!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy/Loud, takes very few “breaks” and seems to run almost around the clock; requires sanitizing and/or descaling often…too often…and the process of sanitizing and descaling is extremely tedious, time consuming, and inefficient if not ineffective. Lots of vinegar, bleach required. Unit is very heavy and difficult to carry or move when cleaning. Wife loves the final product (nugget size ice) but we’ve had it just under 1 year and it has started making a terribly loud/new sound, like the motor or “guts” are on their last leg. Would definitely not recommend for the nearly $600 price! GE had this product made overseas somewhere; it shows!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you are disappointed and having these issues with your Opal. The nugget ice is wonderful, and we want to make sure your wife continues to love it for years to come. We would like to get a little more information from you and request that you reach out to us via a private message on GE Appliances social media, like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker. It works well and keeps up with a 6 person house. Love the pebble ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Cleaning, Noise level

    Rated 2 out of 5 stars

    Too much maintenance and noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. Yes it makes great ice however there is a 10+ step process to clean it every week so it doesn't build up mildew. I do not need anymore maintenance in my life. It constantly runs so have it stored where you can't hear it. Other than that, it would have been a keeper

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the ice taste amazing. I wasn’t sure at first because of the price but overall my family loves it. Could be a little cheaper.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 4 out of 5 stars

    GooD Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additional Ice maker. The Nuggert ice is great with any drink and even by itself. Machine is easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thanks so much for reviewing this incredible ice maker! This ice maker is definitely a popular item to have and we're glad you're enjoying it. We know you'll be enjoying the delicious nugget ice for a long time. Let us know if there's anything you need. All the best! Mike@GEA GE_Appliances