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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,780 reviews
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine and definitely a step up from the mini $100 counter top ice maker but not as expensive as an under the counter ice maker. Easy set up. Key is storage bin hold about 3lbs of ice. That’s a lot of rum runners

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice … but the squeal makes it a 3 star item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses the ice this makes all day long and it makes great ice but … as others have commented, the squealing noise as the ice is formed(?) is enough to drive you nuts. We moved it from the kitchen, to the laundry room off the kitchen in our one level home to avoid hearing it all day long. Don’t plan on leaving this on a kitchen counter. We clean it every week, which quiets it down for a day or two

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this icemaker. Easy to set up. Made ice quickly. Love the side water container. Worth every penny.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! We appreciate you taking the time to share your positive feedback with us. The Opal was made to enjoy "the good ice" with ease. We know your Opal will continue to serve you and your home well. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Best I’ve machine ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ice!! Makes the best soft nugget ice. It sits on our counter doesn’t take too much space and makes ice quickly. Like having the side tank so it doesn’t need to refill often

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Must have!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family enjoys the nugget ice maker. Easy enough for the kids to get it started. Definitely has been part of a couple of get togethers.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey,

      Thanks so much for providing your feedback on this awesome ice maker! We're super happy hearing how your family is enjoying using it. This is certainly a must-have for ice lovers. Thanks for allowing GEA to be part of your home. Mikh@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good amount of ice made. A little loud if room is silent. Great addition to home appliances. Wifi setup was achieved in a matter of minutes. Easy to setup, operate and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice, but noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, the ice nuggets are great. The down side, very noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    An Excellent Machine for Crunchy Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After moving to NYC from Atlanta, my wife bemoaned for years the lack of « the good ice » at establishments near us. So loud were these calls, I proceeded to investigate what exactly said « good ice » was. If you enjoy the crunchy, mouth pleasing, drink dispersing ice found commonly at Cane’s or CFA, run, don’t walk, to your closest Best Buy for this. Fantastic at full retail, a crime to miss at any discount

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    This will be your best purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best purchase we have made during the pandemic of 2020-2021!!! Continuous supply of nugget ice, compact size! Legit is the size of a microwave! Buy it, you will not be disappointed!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    New ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it much better than the Insignia i had Good ice quality. The machine is quieter I love the extra water supply tank

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. We hope you continue to enjoy it and that famous nugget ice for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Effective soda-machine nuggets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is a little bit loud, and continuously runs, but other than that, produces good ice. Takes about 2 hours for full ice production

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Vodron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is awesome, and makes it really fast. The quality is just like restaurants. It keeps up with high demand and fits perfectly on your cabinet. Have had a lot of friends say I want one of these…

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add to our kitchen, great size, only downside is it need to clean it once a week

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great! It isnt loud at all. I run the cleaning cycle on it weekly and only used distilled water, so I have zero problems. I set up an icemaking schedule using the phone app, which is super convenient. I can also turn the machine on or off from across town using that same app. Which is good because it takes the machine a little while to get the ice going. So you have to plan ahead. Overall, great purchase that my family gets a lot of use out of. If you take care of this machine I feel like it will last a long time and give quality ice for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PERFECT MACHINE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENT MACHINE PERFECT FOR THIS DAYS WITH HIGH TEMPETURES EASE TO USE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 4 out of 5 stars

    great nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great nugget ice in little time. Easy to clean

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for taking the time to share your thoughts with us. We're thrilled to hear you're enjoying having "the good ice" in your home. The Opal Icemaker makes every beverage a little more fun. We know you'll continue to enjoy this icemaker. Thank you for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    More ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ice now fast and a lot of ice more then my refrigerator put out faster than my refrigerator and more than my federator thank you I got ice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best ice makerrl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nuggets !! Always constant !! Its easy to install and even easier to use. This ice maker is free of any cause of cancer unlike the othwr ice makers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Machine! Perfect Nuggets!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is perfect! Easy to operate, easy to clean, and best of all it makes the best nugget ice. Very efficient and it is a lot quieter then I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Everyone is so jelly!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, thing is bougie as hell, expensive as hell, but worth every penny I love it, and people talk about it every time they come over

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings,

      Well we know that you are the talk among your friends with this awesome ice maker! We're glad to hear you feel this bougie ice maker was worth every penny. Thanks so much for allowing us to be a part of your home. Have a great day! Mike@GEA GE_Appliances