Customer Ratings & Reviews

We Love it! We had another one that was loud and broke plastic pieces inside of it. This one is great with my 19 month old grandson sleeping during nap times now. Also, this is great ice I use Brita water so it's been working GREAT! Love the option to have the side tank as my husband uses alot of ice when he gets home.

It makes a lot of ice fast. However, because if this we have to constantly refill the water tank. It would be a much better machine for us if we had a firect line of water accessible to feed the ice maker instead of having to manually fill it a couple times a day.

Love it!! The most absolute best purchase ever!! It’s a family pleaser and when entertaining, guest love it! Easy set up, easy to use and super yummy ice pellets like at chick fil a!!

Love it! Super easy to setup and makes the perfect ice! Highly recommend purchasing!

We love this machine, quietly makes the nugget ice that my my family loves. No more trips to buy nugget ice, makes plenty for family of 7. Simple to assemble and operate,

Wanted a nugget ice machine; works good as it should!

I don’t like reviewing electronics until at minimum of the first year… in this case this ice maker failed at the 2year mark.. of course out of warranty and in this item I didn’t purchase the extended warranty as I signed up for the Best Buy program at a later date. Been difficult to get repaired have calls into several repair companies including GE waiting to here back. Priced too high for only two years of use.

It's a wonderful ice maker, This is our second one, Our old one is 6 years old, Used it everyday, It still works fine, no problems at all.

This is the BEST ice maker we have had. We purchased other ice makers and they never made enough ice for my husband who chews ice all day. Also the ice is chewable which is an added benefit since other ice makers make harder ice which have broken a couple of teeth

My daughter said this is the best thing we ever got for the kitchen! Super easy to fill water and setup, makes ice fast and easy to use. Love it!

The ice is great and it makes it fast. There is a bit of a learning curve setting it up and cleaning it, and the instructions are only slightly better than useless. The first week or so the ice tasted very strongly of the machine itself and we were concerned we'd made a terrible mistake. I read online to run a cleaning cycle with vinegar and then WARM water and that helped a great deal. I ran half a cup of vinegar and warm water through, then ran the cleaning cycle 4 more times with just warm water and now the ice tastes good.

Customer service in the store was very curteous and helpful. I returned the item after a minor issue started. Was replaced without any problem. I am happy that I now have an ice machine back in my home. Strongly recommend that you purchase the side tank if you get a model that it does not come with.

I really love this ice maker. I have been used to the bullet and cube type for quite some time and I dont know why I waited so long to get this thing. The one thing that ultimately did the others in was not being able to clean things out very well so having a cleaning system built in was huge for me. Yes, it was about twice as much as a normal ice maker but hopefully it will keep me from buying more down the road. Overall it is pretty quiet and makes plenty of ice. When the bucket gets full, I just dump things out in our freezer and let it keep making more. I also like that I can fill the additional reservoir without stopping the process

Honestly, its grown on me. I was supprised how smalla dn wondered if it could keep up with the ampunt of ice we use. I hardly ever see it empty even when we have friends and family over. Its been great!

LOVE the ice maker & ice size. But it started making a weird noise. of course after the return/exchange date. VERY pricy

Easy to install, easy to use, makes the best I’ve not to crunchy, not to sift, just right!

this thing is awesome delicious ice made with water fed from a Brita filter perfect texture, can be very soft when freshly made because of room temperature but i keep a bin in my freezer to get extra cold

For a nugget ice machine, this is perfect! I wanted some way to get more fluids into myself and my kids, so i figured an ice machine would be perfect. I picked this one because, lets face it...no one truly loves the bullet ice. They just tolerate it. Let me tell you, I have not been disappointed yet. If anything, im disappointed in myself for not being able to get through the ice as quickly as it makes it. If I had one suggestion for anyone looking to purchase this machine, it would be to use distilled water. I buy it for $0.99/gal at the store and it makes it not only have better tasting ice, but its overall better for the machine.

My family and I absolutely love this ice machine. It makes great ice, its easy to clean. Very quiet and worth the money!

Bought for a small office setting. Easy set up. The side tank is perfect for the amount of use and is easy to refill when needed. No issues with the product at this time.