Customer Ratings & Reviews

Great machine, love the small ice chips but it is a little loud

The ice is perfect nugget ice and the machine produces a lot. My only concern so far is that directions indicate it should be cleaned once a week. That is a lot of work for once a week!

Been contemplating this purchase for some time, when our other counter top ice maker finally died we took the plunge. Best thing we ever purchased! Works so much better, cleaner and faster than our previous machine. We only use pre-bottled water to cut down on contaminants and as frequent cleanings. Highly highly recommend purchasing

Have used it every week since purchase a year ago. Great for iced lattes, iced tea, and just to eat and its softer than regular ice. I made plenty of ice ahead of thanksgiving and its performed well the day of. It’s just as eye catching as my espresso maker although not as pretty and shiny. Pricey but no regrets and no more weekly trips to sonics for their ice.

I liked the idea of a freestanding unit because ice-makers built in to refrigerators notoriously break down. When I saw this unit makes softer ice pellets like what you'd get at Sonic, I decided on this model. I'm well pleased and the money I'm saving on Sonic's "Ocean Water" will pay for this machine... in maybe ten years at this rate, ha. Don't judge the first pieces of ice that get made, they were kind of extra-hard and I got worried. A couple hours in I had some nice, more "fluffy" pieces. Mind you, the texture is not fluffy like shaved ice, but not rock solid either. This machine is giving the unanticipated bonus of helping me increase my water intake, so I'm happy all around.

Great little machine, with plenty of ice generating power. It is compact enough to keep on top of kitchen counter where it gets plenty of use.

If you like the nugget ice this is the ice maker for you. Now it is a bit noisy that’s for sure. But if you can get past the noise I think you’ll be happy with the output of ice.

Friends come over you payed $600 for a ice maker! And when they leave ice is gone! Everybody says it’s loud well not to me and it does great!

Love it!!!! I haven’t used my ice maker in my fridge since getting this. My kids like it so much that they will stop and pick up a ziplock bag full. Always enough ice. Easy to set up!

Best ice ever! It makes ice in no time. I was worried about it being loud due to other reviews i read but not loud at all. Bestest ever!!

This ice maker has proven to be a reliable and efficient appliance over the past month. Its rapid ice production and conveniently located side tank enhance its functionality. Additionally, the availability of a dedicated app allows for convenient scheduling of ice production. Based on these factors, I highly recommend this product.

Nugget ice is the only way to have a drink with ice and what better than the Nugget Ice Machine!! Perfect ice every time and the app makes controlling the device so easy setting a turn off time and turn on time so you wake up with fresh ice every morning. Worth it!!

I enjoy this ice maker very much its very easy to use I like the soft nugget ice

Love this ice. It's easy to use and makes ice fast. The only downside is that it is a little loud.

My family loves our ice machine! It’s has become a staple in our house when grabbing a drink or just something crunchy. The only problem we had was with the filter but once it was in right everything has been smooth ever since.

I am enjoying my countertop icemaker,it is easy to clean and makes a very good amount of ice.

The ice maker in our refrigerator is unreliable, so we bought the Opal 2.0. My family uses it every single day. Even if the ice maker in the fridge suddenly started working again, we still would continue using this machine. If it constantly churned out pellets, it would get 5 stars. For some reason, it will occasionally produce uncompressed shreds of ice. Just as randomly, it will start working again with no intervention.

This is my absolute favorite kitchen appliance. If you have soft water, water, recommend descaling at least every 4 to 6 months if not, and your water is hard, would recommend descaling at least every other month. The machine operates so much better.

Outstanding product and my wife and I love it. I would not trust the Total Tech membership though. I was lied to multiple times and it cost me money and time. They have suddenly changed their policies and many of them were changed to things that cost me money and they told me nothing they could do. They may change warranties and policies on you if it saves them money. Buy the ice maker though… great product.

I LOVE OPAL! She is an amazing ice maker! when I brought her home and made her part of our family it was clear that she was the new favorite electronic child. She makes pellet ice, and does it without complaint hour after hour. I use a Zero water filter to fill her tank. Once you get one, your freezer ice maker will miss you. (I cant even tell you the last time I used the ice dispenser on my freezer.) Thank you GE for a great product. Thank you Bestbuy for putting it on sale in front of me and causing the impulse buy that brought this amazing product home for me and my family to enjoy!