Customer Ratings & Reviews

My wife and kids eat ice. This machine makes more ice than they can eat, the first countertop ice maker to do so. To make it better, the ice is soft so it is safer for teeth! Far exceeds expectations in quiet performance, production, well worth the extra money when compared to other countertop ice makers.

This machine works perfectly! Make sure you read the instructions and clean it well. Can be a little noisy but makes ice fast and keeps up with the demands of entertaining.

At first really liked it. After about two weeks it began to make an awful noise like a grinding and high pitched noise. when it makes this noise it doesn’t make ice. Have cleaned it when app tells me it needs to be cleaned. It doesn’t make this noise all the time so it still makes ice, which I love. Would like to give 5 stars if wasn’t for noise and lack of ice when noise occurs.

Easy to use, self cleaning, makes ice quickly, and is quiet!

Great ice maker. Does the job. Makes a little noise but not bad. Looks good in my kitchen.

This machine is very noisy. So far, I'm happy with the ice, but there are always drops of water around.

We love this ice maker. It makes great ice fast and easy to start up. It is better than i expected and i did expect it to be very good.

I love this ice machine! Is so easy to use and the ice pellets are right size to munch on!

Excellent product for the price. Easy use. Very convenient. Makes more then enough ice and makes it quickly.

Pros - It's the type of ice I have wanted at home but never knew how to describe. It's like the ice that I used to get with fountain drinks at the little league snack shack. It's the ice that made me always want a fridge with an ice machine that could do good crushed ice...but it was still never the same. This machine also makes ice quickly, and is not nearly as noisy as some of the other reviews would suggest. Cons - It's expensive. And it's a little tall for some under cabinet locations. That's really all the negative I can find.

Have had it for about 30 days and it has worked great so far. My wife absolutely loves it. I would say that the capacity of the ice bin is a little bit on the small side, but my wife’s ice demands usually outpaces the ice maker built into our refrigerator (the reason I bought this one) - now she uses this one only and it hasn’t gone empty yet. So the output is greater than my built-in.

Nugget ice! Love the easy set up and daily ease of use - does need to be cleaned every week or two, but it’s easy to do and worth the effort. Makes ice quickly too!

My wife loves it. It’s fast, the ice is the perfect size, easy to set-up and clean. Totally worth the price. And it’s not loud at all.

This is the right model. It makes a lot of really good ice very quickly. Just a two scoops is enough for a cup of water, but when it's full there's a dozen scoops easy. The side water tank attachment is a necessity, as it can be very difficult to fill the in-unit water tank, requiring removing the ice tank and an awkward angle for most pitchers.

Love the opal ice machine....love the ice... BUT..already having problems! This is the second Opal. First lasted 3 weeks and quit making ice...ADD WATER...continued to come up! Replace with a second. After few weeks...ADD WATER.. keeps coming up. Have to thoroughly clean and prime pump to get it working! Now working 3 straight days. If stops again with ADD WATER, will return. Obviously the machine has a defective part. Do Not know why GE doesn't correct the issue! On going problem and ridiculous for a $600 machine.

I bought this for my wife for Christmas. I’ve been wanting to get her one for a couple of years now and finally decided to make it happen. My wife loves ice, especially the pellet ice. She says this is some of the best ice she’s ever had. As compared to Sonic ice, the Sonic ice doesn’t even come close she claims. As for setup and operation, it was very quick and easy to start. It took several hours to fill up the bin, but once it’s full, it maintains a good amount of ice, even with more than moderate use. Highly recommend.

I have waited years to have an ice maker in my home. Bought many bags of ice from Sonic over the years. I am so happy that I bit the bullet and purchased this item, it works well and is so close to the ice I purchased at Sonic that I don't miss it at all. Love not having to hook up a water supply. Wish I had done this years ago.

Have been using our ice maker for about a month, now, and we love it. It is quieter than expected and makes plenty of perfect ice. We stockpiled ice in our deep freeze for our Thanksgiving family gathering and it was so nice. I will say it is preferable to store ice in plastic ziplock-style bags and not in Tupperware-style storage containers, as the ice will be slightly wet and cause it to freeze in clumps. It is much easier to break apart when stored in bags. This is a large unit and did not fit under our upper cabinets, so we use it on a rolling cart to move it near the sink for drainage and cleaning.

I love the small ice pellets! They are very easy to eat! It doesn’t make a mess, it recycles the water.

I’ve had for a month now. Works as advertised. It took approximately two hours for ice bin to fill the first time. It has made a couple of “growling” noises but continued to work fine. Pros : it makes nice ice and we have not ran out (family of 5). Cons: it’s fairly noisy but getting use to it. Also I wonder how much electricity it uses. So far overall I’m satisfied. Four stars because of noise