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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,780 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy But

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for a month now. Works as advertised. It took approximately two hours for ice bin to fill the first time. It has made a couple of “growling” noises but continued to work fine. Pros : it makes nice ice and we have not ran out (family of 5). Cons: it’s fairly noisy but getting use to it. Also I wonder how much electricity it uses. So far overall I’m satisfied. Four stars because of noise

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It is a picky machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, not worth the price tag unless you are ready to baby the heck out of the machine. It truly requires a lot of work unless you want to hear it scream loudly constantly.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out to us about your Opal ice maker. If you regularly clean, sanitize and descale your unit as described in the manual and continue to have the issues you've described, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice but........

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is awesome in many ways and many ways it's not. First off, the product is perfect in size and frozenness. Best ice hands down. But it's definitely not portable its very heavy so it stays where u put it. You're not going to be moving it much for sure. It's kind of hard to fill and keep up with. like if you want the amount of ice advertised you need to empty it 30 times it can't make a lot of ice but not unattended. Hefty price worth perfect ice ? for me no

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Enjoying our 2nd machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our ice maker! One important note, make sure to get the extended warranty. May reviewers mentioned their machine had issues just after the one-year mark and how easy the exchange process was with the extended warranty. We had the same problem. The machine itself makes great nugget ice, quickly with a minimum fuss. We have not used the WiFi capabilities so I can't comment on that.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love having my favorite ice anytime!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this ice maker for 9 months and we love it! Works well, a little loud at times but you get used to it. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people who like to chew on ice all day! Also, good for making drinks. The only downside is the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best ice at home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had for 6 months and absolutely love! We love sonic or circle k ice and this is exactly that. We have company and everyone loves. It doesn't take long to refill and our family of 5 (and we all use it) never has a problem. My sister has also purchased one and loves as well. Don't overthink this one - it is PERFECT!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this machine works. The only negative response is the sounds it makes, but it is in the kitchen so it doesn’t matter.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice fast is a little noisy but not annoying being small nuggets it melts fast

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send your feedback. We take our customer's feedback and suggestions seriously as we use it to help make improvements or changes in future builds. So we appreciate you bringing the noise to our attention. We hope you continue to enjoy using you new opal icemaker and if there is anything we can help within the future, please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great addition to newly finished basement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome counter top ice maker. I have not yet gone through a full cleaning cycle but overall after a month or two this item is still awesome. It makes ice quickly and relatively quietly. The ice lasts awhile in a cup. I was able to catch this on a bit of a sale and since we purchased for our basement windows w have had 2 or 3 family and friends go and get one. Not the cheapest option out there but looks good on my counter and fits our decor without sticking out.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Reliability

    Rated 3 out of 5 stars

    Great, w/issues that NEED to be fixed on product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 years and 4 months. Loved it, but it can get loud, and the clean out is a little annoying as often as needed. And then one day it started to leak and never stopped. So either I got a lemon, or this didn't last.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your feedback. We're happy to hear that you love it, but sorry that you've had some trouble with it. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. We encourage you to make sure that descale every 2-3 weeks for a better experience. We hope that these suggestions help, and we welcome any additional feedback that you have. All the best.- Kianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Best ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very quiet. Good ice. Looks stylish. Not too big. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ice machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but I’ve had to replace it 3 times for an awful noise it was making! Glad I bought the warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Cooler than an Eskimo’s hubcaps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nearly pooped my pants when my wife told me this thing was $600. Needless to say, I weaseled a new Apple Watch out of her for it. I am EXTREMELY pleased with this purchase. It makes ice JUST LIKE Sonic and Zaxby’s. Setting up and first cleaning took about 30 minutes. We had ice to test in about 10 minutes. It was entirely full when we woke up the next morning. Keeps ice for several hours and the ice that melts re-freezes and makes more ice. Would definitely recommend this to a friend if I could talk someone else into spending $600 to make ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Ice machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of the year. I will never go back to using ice on the refrigerator door. Easy to use and you can't beat the nugget size ice.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it but if randomly stopped working after 2 yrs

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast at making ice, perfect to much on, love the side attachment for extra water storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    SONIC ICE!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! We were skeptical about spending the money at first but we do not regret it at all!! I did give the product 4 stars only because the machine sometimes asks for water although the reservoir is filled. I open the bin and close it and it goes away. We love our new ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We have had this for a couple of months now. I was used to a built-in icemker so was concerned it would not keep up with demand. It does great! We have even had a few small parties and it has done awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes perfect ice and very quick and quiet. East to setup.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thanks for taking the time to share your thoughts about the Opal Icemaker with us. We are thrilled to hear you're enjoying the "good ice" in your home. This is a wonderful unit that brings a fun twist to every beverage. We're confident you'll continue to enjoy it. Thank you for choosing GE Appliances for your home! Wishing you all the best. Julia@GEAppliances GE_Appliances