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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We have had this for a couple of months now. I was used to a built-in icemker so was concerned it would not keep up with demand. It does great! We have even had a few small parties and it has done awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works great! Great ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great for over 4 weeks! It's a little work cleaning it every week and descaling it every other week or 2 but worth the hassle. The ice it makes is great and I figure eventually this will pay for itself since the wife won't be buying Sonic ice any longer. Sorry Sonic. I hope you survive. :)

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great and makes ice quickly. Lots of reviews talked about how noisy it is but we haven’t found that to be the case.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    The Good Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is worth the cost as it makes the really good ice. If you like to chew on ice without ruining your teeth, get this. If you like a cold drink that doesn’t get too watered down, get this. But pay attention to the instructions as you have to totally drain it every 1-2 weeks. It’s heavy so it’s not the easiest procedure. Also, this will not fit under your cabinets. The listing says 16 inches tall but it’s 17 inches.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a lot of ice and it isnt too loud! The side tankis a must!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Broken ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good for a while but it kept breaking. Loved the ice when it worked

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. We appreciate you being a valued GE Appliance customer and would like to help get you in touch with someone on our team so you may enjoy using your Opal icemaker again. To get support for your Opal Ice Maker or to request a product exchange you will want to call 1-866-907-6718. If you run into any trouble you can reach out to us on any of our social media pages. GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Love/Hate Relationship

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me begin by saying, "I LOVE THE ICE!" However, I do not love the sounds this device makes. Sometimes it works great, but other times it squeals and hisses so loud that I have to turn it off. This is so disappointing, because I love everything else about the machine, but I can't stand to have it running because of the noise sometimes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sooo Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice, I bought it twice! One of my favorite things, this ice maker produces soft crunch ice. Bought one for my office that the team can't get enough of and then one for the home where the wife and kids are all over it day and night. If there are any complaints, I wish i could get a bigger one and the wifi is silly. Otherwise a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use and great ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and easy to set up and use. Bought it for a client who didnt like the ice from their work fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best machine ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best machine we've ever purchased. Not sure what we ever did without it. Makes perfect ice. Easy to use. Easy to fill.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sonic Ice at Hand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item! I can have sonic ice every minute of the day without having to go to sonic to buy it. Definitely like the fact that it makes enough ice for my family in less than an hour. Which means I can fill up the glasses at the beginning of the meal and by the time we need more; it's there!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ice is amazing , machine is a little noisy but is totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Soft ice for all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Makes soft ice that is in high demand in our home. A little noisy when making ice but definitely recommend to anyone who loves soft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great nugget chewable ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the nugget ice so far. Easy to use. Sometimes it gets a bit noisy when running, but not loud enough to really bother anyone. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker, makes ice quickly! Makes the Sonics which I love. Easy to assemble.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    GE PROFILE PORTABLE ICE MAKER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a GE Profile-Opal Portable Ice Machine for my daughter as a Christmas gift. She has been wanting one of these for a long time. Since this Christmas was one of the best ever since I nearly lost her in "2019" due to health problems, I wanted to surprise her with this!! I waited until Christmas day after the kids opened their presents and surprised her with it!! She totally loves it and that makes her mama happy as well !! Awesome customer service, it was out of stock at the store so they had it shipped to me! No problems so far !! Thank you Bestbuy !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice is wet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes small nuggets. Very good. My only problem is that the ice is wet. If we want to transfer some of the ice to the freezer for future use, it freezes in a solid clump. It's like it is not quite cold enough. Disappointed in that.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Family loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it We have the “good ice” in the house now lol Expensive but it’s something we use everyday so … it’s worth the money I guess

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. I live the little nuggets. Easy maintenance as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Refrigerator jce maker replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great eating ice. Fit’s well under the upper cabinet. Spend the money and get the side tank. Works well with the phone app.

    I would recommend this to a friend