Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- |
- SKU:
- 6408650
Customer reviews
Rating 4.4 out of 5 stars with 3780 reviews
(3,780 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We have had this for a couple of months now. I was used to a built-in icemker so was concerned it would not keep up with demand. It does great! We have even had a few small parties and it has done awesome!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Works great! Great ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been working great for over 4 weeks! It's a little work cleaning it every week and descaling it every other week or 2 but worth the hassle. The ice it makes is great and I figure eventually this will pay for itself since the wife won't be buying Sonic ice any longer. Sorry Sonic. I hope you survive. :)
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great and makes ice quickly. Lots of reviews talked about how noisy it is but we haven’t found that to be the case.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
The Good Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is worth the cost as it makes the really good ice. If you like to chew on ice without ruining your teeth, get this. If you like a cold drink that doesn’t get too watered down, get this. But pay attention to the instructions as you have to totally drain it every 1-2 weeks. It’s heavy so it’s not the easiest procedure. Also, this will not fit under your cabinets. The listing says 16 inches tall but it’s 17 inches.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Great
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a lot of ice and it isnt too loud! The side tankis a must!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Reliability
Rated 3 out of 5 stars
Broken ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was good for a while but it kept breaking. Loved the ice when it worked
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review. We appreciate you being a valued GE Appliance customer and would like to help get you in touch with someone on our team so you may enjoy using your Opal icemaker again. To get support for your Opal Ice Maker or to request a product exchange you will want to call 1-866-907-6718. If you run into any trouble you can reach out to us on any of our social media pages.
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 3 out of 5 stars
Love/Hate Relationship
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me begin by saying, "I LOVE THE ICE!" However, I do not love the sounds this device makes. Sometimes it works great, but other times it squeals and hisses so loud that I have to turn it off. This is so disappointing, because I love everything else about the machine, but I can't stand to have it running because of the noise sometimes.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Sooo Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so nice, I bought it twice! One of my favorite things, this ice maker produces soft crunch ice. Bought one for my office that the team can't get enough of and then one for the home where the wife and kids are all over it day and night. If there are any complaints, I wish i could get a bigger one and the wifi is silly. Otherwise a great product.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Easy to use and great ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and easy to set up and use. Bought it for a client who didnt like the ice from their work fridge.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Best machine ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best machine we've ever purchased. Not sure what we ever did without it. Makes perfect ice. Easy to use. Easy to fill.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Sonic Ice at Hand
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing item! I can have sonic ice every minute of the day without having to go to sonic to buy it. Definitely like the fact that it makes enough ice for my family in less than an hour. Which means I can fill up the glasses at the beginning of the meal and by the time we need more; it's there!!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
Ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ice is amazing , machine is a little noisy but is totally worth it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Soft ice for all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine. Makes soft ice that is in high demand in our home. A little noisy when making ice but definitely recommend to anyone who loves soft ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Noise level
Rated 5 out of 5 stars
Great nugget chewable ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the nugget ice so far. Easy to use. Sometimes it gets a bit noisy when running, but not loud enough to really bother anyone. Would buy it again.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Great Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker, makes ice quickly! Makes the Sonics which I love. Easy to assemble.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Wifi
Rated 5 out of 5 stars
GE PROFILE PORTABLE ICE MAKER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a GE Profile-Opal Portable Ice Machine for my daughter as a Christmas gift. She has been wanting one of these for a long time. Since this Christmas was one of the best ever since I nearly lost her in "2019" due to health problems, I wanted to surprise her with this!! I waited until Christmas day after the kids opened their presents and surprised her with it!! She totally loves it and that makes her mama happy as well !! Awesome customer service, it was out of stock at the store so they had it shipped to me! No problems so far !! Thank you Bestbuy !!!!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Ice is wet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes small nuggets. Very good. My only problem is that the ice is wet. If we want to transfer some of the ice to the freezer for future use, it freezes in a solid clump. It's like it is not quite cold enough. Disappointed in that.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Price
Rated 5 out of 5 stars
Family loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it We have the “good ice” in the house now lol Expensive but it’s something we use everyday so … it’s worth the money I guess
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. I live the little nuggets. Easy maintenance as well.
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Refrigerator jce maker replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great eating ice. Fit’s well under the upper cabinet. Spend the money and get the side tank. Works well with the phone app.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend


































