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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,780 reviews
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loves this ice. Easy set up. Little loud when running to make the ice. But not to bad. Overall pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Ice Macine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Quickly makes a full hopper and the side tank is a must.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're so pleased to hear how much you love your ice maker! The side tank is a great addition that helps reduce how many times you have to refill the ice machine. Thanks for allowing GE to be part of your home. Have a wonderful day! - Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth it. Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to be "meh". It was expensive, and it just makes ice. I thought, "So, there are cheaper ice makers; there are smaller ones; there are ones that make round ice. Why would I spend so much money? The Wifi? No. That's dumb." Well, I WAS WRONG. I plugged it in and WIZ. BANG. ZOOP. The ice was flying out. Left. Right. Up. Straight into the glass. It was like the chronglestomp fairy just had a bunch of ice babies that were round and crunchy. FOR THE PEOPLE. GET THE ICE.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little noisy, but my family has never enjoyed ice more?!?! It is not the cheapest but worth the money I believe!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, makes ice pretty fast. Have not used for a large gathering yet but seems to make a try of ice pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice nugget favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great ice maker for the last 2 years. Family of 5 who uses Hydro flasks, yeti and Stanley’s constantly love love this ice. It all of a sudden stopped working. We have great luck the last 23 months. Just waiting for repair at Best Buy to give me the fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice machine is amazing! Easy to clean, easy to assemble, and easy to use. I have only used filtered water to fill it with but it does not have a bad/chemical taste. It has never ran completely out on my family of four. I love it so much i bought my mom one for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Ge ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made this year!! Fits nicely on my coffee bar. The ice is perfect ( just like hospital ice)

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love my ice machibe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my ice maker it makes ice really fast. Also it is easy to clean and the light makes the machine to me lol it’s not too loud either definitely a good investment

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine so far - no issues 2 months into ownership. Ice is just as described Sonic ice quality. 5x more pricey than the bullet cube competitor but exceeds ice production hands down over those bullet ice machines. I invested in the extended warranty just as a precaution. I’ve read about the poor reviews for the opal 1.0 version but so far this 2.0 version is pretty solid

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Top of the line ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been through many ice makers. This is the ultimate for ice cube snobs. The pellet ice is amazing. It keeps it frozen til the next day. I recommend using the distilled water for best taste. I couldn’t be happier with this machine. Might be pricey but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed! This thing has saved my husband LOTS of money when it comes to buying ice!! We travel for work and I take this ice machine everywhere we go, I refuse to leave without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Not loud at all easy to set up and makes ice very quick

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we’re happy to learn that you’re loving your new Opal Ice Maker! It’s great that you’re finding this model quiet and easy to set up - as that is certainly the ownership experience we strive for. Thanks for joining out GE family and please feel free to reach out anytime if there is anything we can assist with. Have a great day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is amazing, simple to use and perfect ice chips

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great buy! I love the ice! Its very simple to operate and assemble.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so please you are happy with your purchase. The nugget ice is amazing and we are so happy you are finding our Opal to be intuitive. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Nugget Ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Sonic ice at home. We love it and it’s easy to set up.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - It's great to hear that you're loving your GE Profile ice maker. The ice is definitely fantastic and the SmartHQ app really does enhance the experience when using this machine. Thank you for taking the time to provide your valuable feedback. We wish you all the best. - Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Maker on the Market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried multiple similar products and have encountered issues with all of them. The GE... While a higher price point... Is well worth it. It is quieter, more efficient, and makes ice that is the perfect pellet size. No more stopping by the convenience store or Sonic for ice!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - We're thrilled to hear that our ice machine has exceeded your expectations, especially after trying multiple similar products. Your feedback on the higher price point being well worth it due to its quiet operation, efficiency, and perfect pellet size ice is truly appreciated. We're glad to be a convenient solution that eliminates the need for additional stops. If you ever have more feedback or questions, please feel free to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ice ice baby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Smart HQ is the app that controls the ice maker. Slightly noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great until it doesn’t. Be sure to buy extended warranty and you’ll be fine. The ice is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best. Machine. Ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is FANTASTIC. Do not hesitate to buy! I highly recommend. Easy set up, easy to clean and the ice is delicious.

    I would recommend this to a friend