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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,780 reviews
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome kitchen gadget! My family loves. Makes great ice and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Soft ice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works great. Makes great, soft ice. It is a little noisy, but you get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best purchase I have made as an adult!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny! I love my ice machine I use it nonstop! This is by far the best purchase I have made as an adult and have no regrets or buyers remorse lol. Best Buy always had sales and they price match so you can get them at an amazing price with the protection plan which I defiantly recommend by the way! And still pay less then full price if you price match other retailers. That is why Best Buy is AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Decent Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice cubes are good, and it makes them pretty fast, but it has a hard time pumping the water and at times the motor makes loud screaming noises.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for sharing your feedback about the GE Profile Opal 2.0 Portable Ice Maker. We're pleased to hear that you are satisfied with the quality and speed of the ice cubes it produces. However, we apologize for the challenges you've faced with water pumping and the motor noise. This certainly does not meet our quality standards, and we understand the inconvenience this has caused. We encourage you to reach out to Opal through their support line at 1-866-907-6718. They will best be able to get this matter resolved. We're here if you have additional comments or questions. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    This is the ONE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several different ones and this one is worth the price. It paid off so quickly in return. Still surprises me how much ice this makes per full reservoir.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're loving your Opal, and appreciate how much ice it makes! We always want to provide a great product, and we're confident it will keep working well for you for a long time to come. Enjoy! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Opal 2.0 vs Opal 1.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opal 2.0 vs Opal 1.0 just what is the difference? 1) cosmetically the stainless steel around the top has been replaced with plastic 2) The timer function was Bluetooth and is now Wi-Fi 3) the Side Tank now hold a quart less 4) the Ice storage now has a valve it keep the ice melt in while the ben is removed 5) the cooling fan has been moved to the back to reduce noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker, this is our second. The first worked/still works and I gave it to our daughter after buying the black one.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Worked great but noisy after 1 week run time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made good ice and a lot of ice. Just had to exchange because of clicking noise that was obnoxious.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your review and regret to hear you had to exchange your unit. That is not what we would expect and hope that this one now is working great for you. If you should run into any other issues, you can reach out to us on any of our social media pages and we will be happy to help. GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the ice. Easy to use and connects with Alexa.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you love your Opal portable ice maker and are also enjoying the nice extra features like Alexa for that added convenience. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine . It's the most used appliance in my house . All visitors ask where I got it ! Best Buy of course

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Very consistent, but keep it clean.

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advice is to make sure to follow the cleaning instructions and dont leave it in a dust prone area, it will keep making fresh nugget ice all day if you keep the pump and resivour clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sonic Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice that’s just like Sonic! A little expensive, but cheapest way to have your own soft ice at ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing that i buy . Easy to use , the best ice

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - thanks for sharing your review. We’re honored that you’ve given our wonderful Opal Ice Maker the distinction of “the best” thing that you’ve bought in your household! It’s also great to hear that you’re enjoying the ease of use and all the delicious nugget ice. Thank you for choosing GE Appliances and feel free to reach out anytime if there is anything you need. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, perfect Sonic ice every time. Its easy to set up and great cleaning feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE Ice Machine review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you want and expected from an ice machine. Perfect for filling any size cup or cooler for ice cold your ice cold beverages. We are an ice family and so happy this machine meets our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been wanting a nugget ice maker forever. We finally got the GE Opal and it is a beast, constant ice all the time. We are constantly using it and we are never out of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Some noise but great ice production.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thanks for taking the time to share your review. We’re thrilled to learn that you’re loving this excellent Opal Ice Maker and that it is producing some great nugget ice for you! We’re confident you’ll be enjoying the “Good Ice” for years to come and want to thank you for being a part of the GE Family! Stay cool. Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this ice maker as an anniversary gift for my wife. I dont think there is anything better that i could have gotten her. She loves crushed ice from the store and this ice maker is as close as youll get. She absolutely loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing , Great Quality and Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! I saw this product over social media for a while and I was always tempted to buy it, but thought it was a little pricey. After getting it I would say it’s totally worth the money. I have had for like 2 months now, and have used it every single day.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Opal shines like an Opal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning and tossing ice makers through the years . I purchased the GE Opal. First off, it looks good doesnt look like a disposable appliance. The cleaning and descaling routines assure longevity for hard water households. Ice production is as indicated. It looks and operates like a upscale appliance

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for informing us that you're more than satisfied with the performance of your new GE Profile Opal ice maker. We appreciate your feedback, and hope you have a great day. Best regards. –Don@GEA GE_Appliances