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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Make all of your wildest dreams come true

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you've reached the climax of adulthood when you get excited about an ice maker. If you want tasty nugget / pearl ice at an affordable price, this is the machine for you. Don't accidently get the Opal 1, it is Opal 2 or nothing. I could make some minor design improvements, but overall it is the best machine at the best price for my budding family's needs. Why don't they put these types of machines in fridges already? YOLO

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I love this kind of ice!! It fits nicely on my countertop.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Icemaker!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for the good ice. Purchased because built in fridge ice maker broke. Glad this choice was made over the built in. Excellent ice, quiet operation, can be monitored with app on cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ice, ice baby!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ice maker. A little slower and louder than I'd like, but man, that nugget ice is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ICE ICE BABY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product!! I am In love with it!!! Exceeded my expectations!! Easy to set up and use. I run it once a week and bag quart ziplocs of ice for the other days. If you lie them flat they stack nicely in the freezer and break apart easily.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ice machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that allows you to have a consistent amount of ice chips. I just wish it didn’t make as much noise for how expensive it is.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad you’re overall happy with your Opal, but we do hate to hear you have some concerns regarding the noise level. We do expect the Opal to make some sounds as it operates, and hard surfaces like the walls, countertops and floor may amplify the sounds. If it may be helpful, we have more information regarding what noises the unit may make on page 13 of the manual; if you’d like to view that manual, you can do so on our GE Appliances website when you look up the model number and go to the product page. We’re confident your Opal will work well for a long time to come! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Pure joy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe how much I love this over priced appliance. The ice is great for beverages and making smoothies. I really helps me increase my water intake. When recipes call for cooling down blanched vegetables or eggs, I now have a full supply of ice in order to do the task.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Pricey but it gets used all the time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this thing is pricey but it gets used more than any other appliance we own. It makes ice pretty fast and when it melts it cycles it back through for more ice, which is like Sonic ice only without the highschool kid attitude. We bought a filter for it that is supposed to last 6 months, didn't make it 45 days so maybe don't get that.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      We're so happy to hear that you love your ice maker! It's such a wonderful appliance to have and guests love it. If you have any concerns, let us know anytime. Thanks for choosing GE! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this item!! my fridge stopped making ice. i’ve had this product for a while and i use it everyday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the ice, Buy the extended protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the GE OPAL Ice Makers but they tend to break after a few years. Recommed you putchase the Geek Squad 4 Year protection as you will likely need it. This one lasted two years and was just replaced with the newer model,

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is great but the cleaning process takes awhile!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup including cleaning process was pretty simple and straight forward. Just be aware that the supply hose from the reservoir to the actual ice maker needs some space. The product delivers exactly what it promises. The only deduction is for the noise. While not “loud” it’s noticeable. If they can solve that, this will be a five star

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant after reading some of the reviews but I’m glad I went ahead and purchased this ice maker. It isn’t as loud as people were saying. It sounds the same as the oven running and is quieter than the dishwasher. Started making ice in 20 min and bin was full in like as hour. The price was high so I’m hoping it lasts!

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Opal 2.0 Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my opal 2.0. I use this daily. Hardest part was cleaning the unit. I have heard of others running into problems but i haven't had any issues. I refill my unit with water from my brita water jug. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice machine review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice machine a lot. It’s like having Sonic ice at home. It is important to use filtered water for the reservoir bc over time hard water build up causes it to make ice very loudly. I recommend the protection plan as I had to use it once. It is very nice to fill reservoir and come back and ice is ready all the time.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - we appreciate your taking the time to share your review! We’re so glad to hear that you’re loving the Opal Ice Maker as much as we do and that you’re enjoying the fast production of delicious nugget ice. We’re confident it will remain a favorite in your household for years to come. All the best! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best crushed ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is the greatest. Makes ice pretty quickly and up to 38lbs a day. I put it in bags and freeze it so there is always done in hand.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying the ice maker and its quick production! It's great to know you always have plenty of ice on hand—thanks for sharing your experience! GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE nugget ice maker is very simple to use and it's very fast making ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Pros and cons for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the uce it IS the GOOD ice. Bit for 600.00 this thing should not leak water out of the drawer when you open it and the noise...oh no when it decrosts and screechea at you til you wanna leave the room!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good enough.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. A little squealy sometimes, but we keep it back in the laundry room so we don't notice it much. I think 4.28 stars would be more appropriate, but it wasn't an option.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice machine. I have nothing but good things to say. I recommend it to everyone i know. I even have family who ask for a cup of ice before i come over.

    I would recommend this to a friend