Customer Ratings & Reviews

Bought this as a gift for my son and daughter-in-law. It is always the topic of conversation. Their friends are always very impressed with the ice machine. It holds up well. They have had no issues with it at all.

Great product love my nugget ice Easy set up Recommend

So far so great! EXACTLY what were were looking for. This machine makes the PERFECT nugget ice! We researched a lot and decided to go with the gold standard despite the significantly higher cost and we are not disappointed. For peace of mind we purchased the BestBuy care package because this is one small appliance we do not want to go without!

GREAT ICE! A little loud when running, but well worth it. Everyone loves it.

This was a Christmas gift for my ice loving wife - man was she surprised when she opened it. The ice quality is exactly as expected (nuggets, Sonic ice, hospital ice) - whatever name it goes by. It is much better than the "test tube" cubes made with our previous countertop ice maker. The entire family is very pleased with this purchase. Although a bit expensive, I recommend it very much!

YOU THINK YOU KNOW LUXERY?! Well you don’t until you get this dope ice maker! Greatest purchase ever. I say that at least one a day as I’m opening the ice drawer and scooping out perfectly formed hospital like ice! I’m middle class, but this makes me feel like I could party with Jess Bezos. Everyone should buy. Worth it. I would give this 15 stars if I could!

My wife loves it. I think it is noisy, but it makes ice quickly. It runs a lot because the ice is constantly melting. The melted ice is then refrozen into nugget ice.

Bought this to replace a cheaper bullet ice maker. This makes nice dense pellet ice that lasts all day in an insulated bottle. Definitely get the model with the side water tank because it uses a lot of water. We do a fair amount of ice and I end up refilling the tank every 3 days or so.

I have one for myself, and recently bought another for a friend. Highly recommend this product. Dont fall for cheaper gimmicks, or knock offs. This is the only “sonic style” ice maker.

I REALLY hope this thing lasts because it makes exactly what you want...crunchy tiny nuggets of ice with a slightly soft and chewy center. Its only been a few weeks but it works great so far and im really hoping with regular maintenance i wont become another statistic and it will continue producing this amazing ice for many years to come.

Love it. Easy to operate and clean. Ice is wonderful, does not stick together.

3 stars because when it works and isn’t making horrible dying cat noises its absolutely incredible and looks good. We’ve had 3 of these and each on started failing within 6 months. Wanted so badly for it to work out but ultimately ended up getting our money back on it. The motor starts to make really loud screeching noises and it will continue to do so until unplugged, which then obviously defeats the purpose.

Makes great sonic ice I have it wired to my phone and turn it on anywhere

Ice maker works grear and meets all of our needs for daily ice. Keep it clean and it works great. Using the bluetooth controls is easy for setting up the cube maker schedules. We run make ice twice a day and it is plenty for our normal, dailly needs.

This Is a great little ice machine. I was first skeptical about buying it when my wife showed it to me. But once we hook it up we have been using it ever since. We have a ice machine on our refrigerator but we rarely use that now. It does cost a little bit of money but it is worth it. I did buy the two year warranty just in case it dies on me but so far it's been running like a champ.

Love it love the ice good quality and not really noisy as most say

LOVE IT. The frequent descaling/cleaning is somewhat annoying but I want it to keep working well. Time will tell how long it lasts as this the concern from reading other reviews. For the cost, it better last for a LONG time. However, the ice is PERFECT.

This is everything we hoped it would be! While it’s a luxury item, we are saving money on canned and bottled beverages like never before. The ice is sheer perfection. Unit is quiet. There’s nothing we don’t love about this machine!

Great ice maker. Makes ice fast and makes A LOT of it. Got it for my mom for Mother’s Day. She loves it and it’s being used regularly. Definitely would recommend

Does as advertised, makes great, chewable ice. Only had it for a week, but no complaints. I see some complaints about noise, but when it’s making ice, it’s no louder than someone turning pages in a book. I have not used the app, so can’t comment on that. Definitely recommend the model with the side tank, the internal tank is small.