Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- |
- SKU:
- 6408650
Customer reviews
Rating 4.4 out of 5 stars with 3780 reviews
(3,780 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Portable Ice Maker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Love our Portable Ice machine, with three of us in the household we never run out of ice. Replenishes quickly and no issues. Just need to periodically do a cleaning. Awesome product
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife that likes to chew on ice all day long and she can’t get enough!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Great ice Maker!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. Easy to set up. Great nugget ice. Only reason for 4 stars is ice maker arrived dented. Packaging came apart during shipping. Decided to keep it anyway since I had waited for it to be instock since Christmas and I decided to keep it and not send back.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Works great in RV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this in our RV. Don’t want ice from the water in our holding tanks. We use Zephyrhills bottled water. Nice to have fresh clean ice anytime we want. Machine draws too much current to run on battery power. But ice lasts hours without power. Just crank the generator for an hour or so to regenerate ice again. Love it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice it makes and easy to clean and maintain.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
GE Ice Make Review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this because our ice maker on our fridge went out. We decided to purchase a new fridge instead. Even though we purchased a new fridge with an ice maker. But we still use this ice maker more than the one on the fridge. We love this ice maker. This is an excellent ice maker for those that entertain a lot.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
OPAL ICEMAKER 2.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY SET UP. WORKS GREAT SO FAR AND LOVE THE ICE!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Work amazing!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife for Christmas and this ice maker is used all the time now. When we have company over everyone loves having the “boujee” ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .What a great choice! We are happy to hear you and your wife are loving the new Opal icemaker unit and that it’s become a fast favorite in your home. Sure to be nice for those cold summer drinks too!
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
WORTH EVERY DOLLAR!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the first edition Opal machine and it recently quit working so we ordered the GE version. So far I am very impressed and like it more than the previous edition. I am an ice snob and this machine TOTALLY satisfies my snobbiness! My friends love coming over to the house bc they know they get to have "sonic" ice! I know it is pricey but it is WORTH EVERY PENNY
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Soo Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have one of these, liked it so much that I bought one for my son and his family. Efficient and easy to use. Great chewable ice cubes.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 2 out of 5 stars
Ice is good, sound is so so awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Presently, I am dealing with a high pitched squeal that drives me crazy. At other times, it makes a extremely loud flatulent noise that had me yelling at my kid it was so gross. It was just so authentic sounding lol. It does this a lot. The ice itself is great, but this noise is just driving me crazy. Probably returning it within the next few days (when my return option expires).
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear you are having this issue with your Opal. We can understand your frustration and apologize for your inconvenience. The Opal Ice Maker is a complex device that combines electrical and mechanical components such as a compressor, pump, motors and fans to deliver perfect nugget ice. These components power on at different times during the ice making cycle. There will be some noise associated with the running of these components. These normal noises typically cease after 10 to 45 minutes within the ice making cycle. Hard surfaces like the floor, walls and countertops can amplify these sounds. A gurgle type sound can be heard when the refrigerant system shuts off, there may be a brief gurgle as the refrigerant stops flowing. When the unit first starts up, the gear motor can make a chugging noise. This noise should be considerably reduced after 15 to 20 minutes, once the Opal starts making ice. If you continue to have issues, please reach out to OnPoint directly by calling 1-866-907-6718, M-F 8-8 EST. If you have any questions, please reach out to us via a private mess on Facebook. We are happy to help! Joyce@Profile
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine and use it every day the ice is perect bite size and great on every drink. Works as you would expect and have had no issue the only thing is the cleaning but you get used to it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for sharing your positive experience with your ice maker! It's fantastic to hear that you find the ice machine amazing and that it fits perfectly in your daily routine. Having perfect bite-sized ice for all your drinks is undoubtedly a great addition to any kitchen. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your refreshing drinks! -Kacie@GEAppliances
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Sonic ice at home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife has wanted one of these for 2 years, but I couldn’t justify $609 for ice. However she finally wore me down. It’s a bit noise, but works great! Only thing I would like to see changed for future versions is a refrigerated bin.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 2 out of 5 stars
cool till it wasn’t
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was cool till it started being annoying and loud asf when making ice. it made loud screeching noises and sometimes would not make ice and would act like it didn’t have no water smh. also using regular sink water would leave the machine minerallyish and so it was a pain to clean. so if i were to rebuy, try and use purified water and maybe it won’t act up. otherwise love the ice. buy the warranty- trust
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for sharing your insight with us. Noises coming from your ice maker would definitely be concerning, and we're so sorry you went through this. We're always working towards improvement and we hope to gain your trust again in the future. Take care. -Don@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Chewy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this machine! The ice is soft and crunchy, and it came at the perfect time with this heat wave! Live without it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
I love it, I love it, I love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been thru about 5 different ice makers, and the GE Profile Opal, is the best I've ever had. I can completely empty the ice bucket and it'll completely fill it back up in about 2 hours. The capacity of this machine is such that I don't believe that I'll ever be without ice. I like that I can see the level of the refill tank, at a glance, to assure that it doesn't run low.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Ice Ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 other countertop ice makers that have since passed. both made very solid ice in different ways. love this thing. starts spitting ice out very quickly and makes the great nugget ice. the outboard reservoir is handy, others are just what they can hold internally and they need filling often. great countertop maker
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
The best counter top ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Easy to use and install. I used another counter top ice maker, and it would struggle to make ice. The Opal is amazing and well worth the premium price. Even though it has no refrigeration, I still have ice in the container 12 hours after I turn it off. You won’t regret the purchase.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Must have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know what i would do without this. Its perfect ice for my drinks since its been over 100 degrees for three weeks. Its easy to use and love that i can set a schedule to have ice freshly made when I get home.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Refreshing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use the heck out of this. Probably put 1.5 gallons of water through it per day. Yes, it does make a little noise. We tucked it next to refrigerator so it's not out in the open. Love the ice. My wife will never be without one now. My only complaint is how often I have to refill it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend


































