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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Portable Ice Maker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love our Portable Ice machine, with three of us in the household we never run out of ice. Replenishes quickly and no issues. Just need to periodically do a cleaning. Awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife that likes to chew on ice all day long and she can’t get enough!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice Maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. Easy to set up. Great nugget ice. Only reason for 4 stars is ice maker arrived dented. Packaging came apart during shipping. Decided to keep it anyway since I had waited for it to be instock since Christmas and I decided to keep it and not send back.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works great in RV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in our RV. Don’t want ice from the water in our holding tanks. We use Zephyrhills bottled water. Nice to have fresh clean ice anytime we want. Machine draws too much current to run on battery power. But ice lasts hours without power. Just crank the generator for an hour or so to regenerate ice again. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice it makes and easy to clean and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE Ice Make Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because our ice maker on our fridge went out. We decided to purchase a new fridge instead. Even though we purchased a new fridge with an ice maker. But we still use this ice maker more than the one on the fridge. We love this ice maker. This is an excellent ice maker for those that entertain a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    OPAL ICEMAKER 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY SET UP. WORKS GREAT SO FAR AND LOVE THE ICE!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Work amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for Christmas and this ice maker is used all the time now. When we have company over everyone loves having the “boujee” ice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      What a great choice! We are happy to hear you and your wife are loving the new Opal icemaker unit and that it’s become a fast favorite in your home. Sure to be nice for those cold summer drinks too! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    WORTH EVERY DOLLAR!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first edition Opal machine and it recently quit working so we ordered the GE version. So far I am very impressed and like it more than the previous edition. I am an ice snob and this machine TOTALLY satisfies my snobbiness! My friends love coming over to the house bc they know they get to have "sonic" ice! I know it is pricey but it is WORTH EVERY PENNY

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soo Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one of these, liked it so much that I bought one for my son and his family. Efficient and easy to use. Great chewable ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Ice is good, sound is so so awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Presently, I am dealing with a high pitched squeal that drives me crazy. At other times, it makes a extremely loud flatulent noise that had me yelling at my kid it was so gross. It was just so authentic sounding lol. It does this a lot. The ice itself is great, but this noise is just driving me crazy. Probably returning it within the next few days (when my return option expires).

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are sorry to hear you are having this issue with your Opal. We can understand your frustration and apologize for your inconvenience. The Opal Ice Maker is a complex device that combines electrical and mechanical components such as a compressor, pump, motors and fans to deliver perfect nugget ice. These components power on at different times during the ice making cycle. There will be some noise associated with the running of these components. These normal noises typically cease after 10 to 45 minutes within the ice making cycle. Hard surfaces like the floor, walls and countertops can amplify these sounds. A gurgle type sound can be heard when the refrigerant system shuts off, there may be a brief gurgle as the refrigerant stops flowing. When the unit first starts up, the gear motor can make a chugging noise. This noise should be considerably reduced after 15 to 20 minutes, once the Opal starts making ice. If you continue to have issues, please reach out to OnPoint directly by calling 1-866-907-6718, M-F 8-8 EST. If you have any questions, please reach out to us via a private mess on Facebook. We are happy to help! Joyce@Profile GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice machine and use it every day the ice is perect bite size and great on every drink. Works as you would expect and have had no issue the only thing is the cleaning but you get used to it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for sharing your positive experience with your ice maker! It's fantastic to hear that you find the ice machine amazing and that it fits perfectly in your daily routine. Having perfect bite-sized ice for all your drinks is undoubtedly a great addition to any kitchen. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your refreshing drinks! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sonic ice at home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife has wanted one of these for 2 years, but I couldn’t justify $609 for ice. However she finally wore me down. It’s a bit noise, but works great! Only thing I would like to see changed for future versions is a refrigerated bin.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    cool till it wasn’t

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cool till it started being annoying and loud asf when making ice. it made loud screeching noises and sometimes would not make ice and would act like it didn’t have no water smh. also using regular sink water would leave the machine minerallyish and so it was a pain to clean. so if i were to rebuy, try and use purified water and maybe it won’t act up. otherwise love the ice. buy the warranty- trust

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for sharing your insight with us. Noises coming from your ice maker would definitely be concerning, and we're so sorry you went through this. We're always working towards improvement and we hope to gain your trust again in the future. Take care. -Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Chewy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine! The ice is soft and crunchy, and it came at the perfect time with this heat wave! Live without it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I love it, I love it, I love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been thru about 5 different ice makers, and the GE Profile Opal, is the best I've ever had. I can completely empty the ice bucket and it'll completely fill it back up in about 2 hours. The capacity of this machine is such that I don't believe that I'll ever be without ice. I like that I can see the level of the refill tank, at a glance, to assure that it doesn't run low.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Ice Ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 other countertop ice makers that have since passed. both made very solid ice in different ways. love this thing. starts spitting ice out very quickly and makes the great nugget ice. the outboard reservoir is handy, others are just what they can hold internally and they need filling often. great countertop maker

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best counter top ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Easy to use and install. I used another counter top ice maker, and it would struggle to make ice. The Opal is amazing and well worth the premium price. Even though it has no refrigeration, I still have ice in the container 12 hours after I turn it off. You won’t regret the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what i would do without this. Its perfect ice for my drinks since its been over 100 degrees for three weeks. Its easy to use and love that i can set a schedule to have ice freshly made when I get home.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Refreshing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the heck out of this. Probably put 1.5 gallons of water through it per day. Yes, it does make a little noise. We tucked it next to refrigerator so it's not out in the open. Love the ice. My wife will never be without one now. My only complaint is how often I have to refill it.

    I would recommend this to a friend