Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Side tank
Too expensive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pellet ice maker. This is so not worth the money that was paid for it. This was supposedly a gift for my birthday despite the fact that I never use it nor did I ask for it. It is constantly cleaning itself and always out of water. We even have the extra side container for water. I finally had to uninstall the app due to all of the alerts I was getting. Someone that may be deep into the GE ecosystem of products may love this product. In fact, before I accidentally found out what was spent on this I asked my wife to take it back. By the time I knew the price tag, it was too late. My wife and kids use it and like it. I won’t even fill up the water. It just takes up a lot of space in my bar.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your honest feedback about your ice maker. We understand how important it is to have a product that meets your expectations. Your experience with the cleaning cycle, water usage, and app will be shared with our team for future consideration. Thank you for bringing this to our attention.
- Pros mentioned:Ice quality
GE Profile Opal 2.0 portable ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was for a gift so I can only comment on information provided by reciepient. Ice maker has made GREAT ICE since first use. The only problem with this purchase was with the shipping which was a fiasco. Advise anyone to just stay on top of delivery status.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but makes great small ice like a restaurant and easy set up.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Price
Best purchase of the year
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest ice machine ever. A little expensive but worth the money.
I would recommend this to a friend - Pros mentioned:Ice quality
Cost more but it’s worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried less expensive nugget makers but you get what you pay for. Profile 2.0 is much quieter better built better softer chewable ice than the rest. Don’t waste your money on other models
I would recommend this to a friend - Pros mentioned:Size
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase! My water line for my fridge was across the kitchen so instead of running it through the entire kitchen and making a mess, I decided to get this and it has been great. Friends also call out the "sonic" ice they get to have when they are over. Also doesn't take up a lot of room.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product . I absolutely love it . It takes about 20 minutes for the first initial ice. The only con I see is sometimes my tank won’t use the side tank .
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, and thanks for reviewing – we’re so glad you’re loving your Opal! We do regret that you’re not always able to use the side tank, and we know this must be concerning. If the side tank is installed but water won’t flow from it to the icemaker, there may be an air bubble in the line. You might want to check that the hoses are connected properly and lying flat. You can adjust the tubes by lifting the tank from the icemaker and raising it 4 to 5 inches until water starts to flow, then putting the tank back in position. We hope this resolves the issue for you. If necessary you can also reach out to Opal Support at 1-866-907-6718; those specialists would be happy to assist. We’re always available if you have any other concerns, and we’re confident the Opal will continue to serve your needs well for years to come. All the best! -Sarah@GEAs
- Pros mentioned:Ice quality
It makes the good ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had it for long but so far it's been great. The ice is closer to commercial nugget ice than I was expecting. It's a bit larger but very uniform and has a great texture. Ice is made consistently and stays frozen. We love it. All of the people who made fun of me for spending this much on a ice machine are coming around.
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time people come over they are always commenting about how good the ice is
I would recommend this to a friend - Cons mentioned:Noise level
Wouldn’t work with water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first few days was working well but after the filter was attached the machine started would act like there was no water in the side tank or main tank within one week. The machine was making very strong squealing noise. I liked when it worked for the few days but did not have a great experience. Returned rather than exchange. Also arrived damaged right out of the box from delivery.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for sharing your experience with us! We’re so sorry to hear about these issues you’ve had with your old refrigerator, and we’re glad that you were able to return the defective unit. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience or frustration this refrigerator has given you. We hope that there will be an opportunity in the future to regain your trust in our brand. Should you ever need assistance, please know that you can always reach out to us. All the best – Matthew@GEA
- Pros mentioned:Ice quality
Must Have Ice Maker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker, best ice ever!!! Great investment!
I would recommend this to a friendBrand response from GE Answers
Posted .Congratulations on your Opal icemaker purchase! It’s so nice to hear you get to enjoy that famous nugget ice in the comfort of your home. Its sure to be a highlight piece in you home for many years! Dianna@GEProfile
- Pros mentioned:Ice quality
Best adult money purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may have spent a good amount of money on this I’ve maker but it’s cheaper than going to sonic and purchasing ice from them. Myself and my family absolutely love this ice maker and would definitely recommend!!!!
I would recommend this to a friend - Pros mentioned:Ice quality
The best ice nuggets.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had it a month yet but so far we love it. The price seems excessive, which is why I gave it 4 stars. I bought it as a Christmas/birthday gift.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Wish I had bought it sooner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the unit. Makes ice quickly and is easy to maintain.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our ice machine for our fridge broke and we debated if we should get a new one or spend the money on thr machine. We are believers and love this thing. Makea great ice and really works efficiently. Highly recommend
I would recommend this to a friend - Cons mentioned:Cleaning
Love it, no regrets for an expensive ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. I accidentally ordered the version 1.0 prior from a different site, where they didn't carry this current version. This one is quieter than the earlier. The cleaning mode is visible on the front instead of a switch on the back, which I also found nice. The recommended weekly cleaning is tedious, but overall worth it. I love this thing!
I would recommend this to a friend - Pros mentioned:Ice quality
Love Our Nugget Ice Maker!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this ice maker, the ice pellets are the perfect size for all of our beverages. We are a family of 7 and the machine easily keeps up with our ice needs. Highly recommend and well worth the money!
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Wife loves it! Great tasting ice. I prefer to use distilled water because I have hard water at home.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
New Owner of ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the perfect chewable ice and it's easy to use.
I would recommend this to a friend - Pros mentioned:Ice quality
Very Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker! Just like Sonic ice and it’s everything and more that you could want in a ice maker. I did buy mine as an open box. It was just like new. The only that I would suggest, is to ask for the paperwork that comes in a new box item. Because I got zero paperwork.
I would recommend this to a friend