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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not sure if we would love this, but we DO! It keeps the ice for long, recycles the water and makes ice quickly. We enjoy it daily!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      What a great choice! We appreciate you taking the time to leave your review. We are happy to hear you are loving the new Opal icemaker unit and that it’s become a fast favorite in your home. Sure to be nice for those cold summer drinks too! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sonic Ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic ice maker. You should get about 3-4years out of it ( thats what we got on our first one). Great tasting ice that makes quickly and quietly.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so pleased to hear you are loving your nugget ice at home. This is definitely the Good Ice and we're glad it is working quietly and efficiently. The side tank option is the best! It is installed flush to the front of the ice maker so that it does not block the air flow vents on the Opal. Fill the Opal Ice Maker Dispenser's lower water reservoir, if desired. Water will flow from the Side Tank but will have a slow start as it needs time to fill up the water reservoir before the ice maker can begin. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    More than just an ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to my parents expecting it to be like a normal ice maker. Its done its job above and beyond, doesnt consume as much power and makes great ice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for choosing our icemaker to gift your parents! We are happy to hear that this icemaker unit has exceeded expectations and is working great for them. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    The spousal unit approves :-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my soft sonic style ice worshiping wife. Over all we enjoy this unit. It's quieter than I expected even though I wish it was just a little bit quieter. Also I wish that the refill tank was top fill, but other than those things we love this ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many choices and so many bad teviewd of other ice makers, i was concerned. I have to say it is as advertised. Makes ice quickly, and its the crunchy ice for ice chewers. Id recommend this for aure.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall. Only gripe is it is pretty loud when making ice. But there are ways to avoid by only running at certain times and/or storing some of the ice in your freezer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your feedback. We appreciate feedback whether good or bad because it helps us in what needs to change or whats working good for our future builds, so we appreciate it. We do hope that minus the noise, that you do continue to enjoy using this unit and that it keeps providing you with that great nugget ice for many years! If there is anything else we can help with, please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast it makes ice. I also like that it holds water in two places. You don’t have to fill constantly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our GE Opal Ice Maker. We had a little issue but Best Buy replaced it quickly. We empty it probably twice a day.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Prefect ice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra Tank is a is a plus. Makes plenty of ice. We have 3 people in our home and always have enough ice ready to serve to our guest when they come over. Just like sonic ice..

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Must have ice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nugget ice. Works great, cleaning takes some time but is worth it to have fresh tasting ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because our refrigerator ice machine went out and had been buying bags of ice. This is a game changer! We love this pellet ice and it works great. We haven’t had to buy anymore bags of ice since getting this and it is always replenishing the ice. You do have to fill the reservoir with water, but that is no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very loud - 73 decibels

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice this makes, but it is very loud. I put a sound meter on the counter beside it and it measured at 73 dB. It is loud to the point that it makes having a conversation in the kitchen difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    My Ive machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this one. works so well. Ice always there when you want it. And it is the nughet size that people really want

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We love that you are enjoying that famous nugget ice with your new Opal icemaker. We just know it will be great for those nice cold drinks this summer and it will be a fast favorite in your home! GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice Ice Baby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Makes ice at a good rate. We enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Enjoying ice drinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a couple of weeks now and i'm loving it so far. good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Satisfied my iron needs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker I wish I still kept it but unfortunately I returned it. Very heavy but liked the small ice function

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker ever, the hole family loves the small nuggets

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Ice Baby!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic addition to our kitchen. It is funny but it even makes our drinks taste better. I love that the ice is hard yet soft enough that it doesn't hurt your teeth to chew.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money! I have a friend who bought the same machine almost 4 years ago and it's still going strong. That is why I went with this machine. It's sleek looking and makes the best kind of ice Nuggets!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is made quickly and is perfect. Only down side is the cleaning process since i have hard water. That has been fixed by me buying large bottled waters.

    I would recommend this to a friend