Customer Ratings & Reviews

Excellent ice maker, makes Sonic ice quickly. We use ours at home and carry it with us when we camp in our motor home and it pays for itself in savings by not having to buy ice. But it’s the quality and crunch of the ice my wife loves. Best birthday gift ever. Be sure to get Geek Squad protection.

Love it. Easy setup. Perfect crushed ice on demand

My kids love this ice machine, because it is well and my fridge ice does not work so i thought let’s buy this and i love this item! It makes the ice faster by putting water!

Lots of upkeep! Must clean weekly but the most amazing ice ever!! So much better support with Best Buy!!! Don’t buy anywhere else and ALWAYS buy the protection plan!!!

Absolutely love our nugget ice maker. We have received so many complements when guest come over and they love the 'sonic ice'. Can't imagine life without it.

This ice machine makes the most delicious ice cubes. It took a little tike to hook up to WiFi but I can now turn it on with my phone. Makes a great addition if your fridge ice machine is small and you have friends over for drinks. We put this is our bonus room for guests when we watch sporting events/movies.

Had this for a year or so now and still absolutely love it. No issues, always gives fresh ice made daily!! I’d definitely recommend this to anyone!!

Its a good ice machine and makes perfect sized ice cubes

This machine works great but I could not for the life of me get the optional filter to work with my side tank. Other than that, great product. Wife approved!

Thanks for the update, I just wished that I could get my problem resolved, but I understand the issue but I will be considering maybe something else,but thanks for your professionalism.

Awesome ice maker! The pellet ice is clean and produces very fast. One note is to clean the system once a month by using a descaler so that the pumps don't clog up or use ultra-filtered water.

Since my refrigerator with the ice maker has passed the point of no repair, the main refrig doesn’t make enough ice for the family. Never enough ice in my house, This one works great and have ice when I need it. It’ll eventually sit on my bar in my man cave after I replace the main refrigerator. I’d buy it again

Literally makes the best ice makes it super fast and makes a decent quantity! I like to brag how I have sonic ice on demand!

Best little ice machine EVER! Don’t let the price scare you. Even though it is pricey, it is well worth it! This thing makes ALOT of ice. Nice tiny nugget size ice. The kind you get a QT. It has a refillable water tank or you can connect the hose to your water line. So, what are you waiting for? Go get one!

Very easy set up, creates soft ice, just what I wanted. I use the wifi feature daily.

Produces tons of ice! This is probably the best ice machine I have seen/ and used.

This nugget ice maker is fantastic! It took a couple of days to get in the groove, but it makes great ice, lots of it, and is very quiet. I had a few questions about the instructions, and the company was very responsive to me to get them answered. I would recommend this machine to anyone!

This is the loudest kitchen appliance you will ever have. If wherever you are putting this in your house is close to your bed, don not buy it. It makes a loud circulating humming noise constantly and then you can hear the ice drop into the bin periodically. It will keep you awake at night. We purchased sound proofing, similar to what they use in music studios, to go in the area where we have our machine. It helps, but still really loud. We do like the ice it provides, but with the high price and the noise, we don't think it is worth it.

The best countertop ice maker. It makes tremendous tasting ice and it makes it pretty quickly. About a pound an hour and the size and softness of the ice is just like you would get at a restaurant or gas station with nugget ice. My wife is going to end up needing dentures soon going through the amount she chews :)

The ice maker in our fridge went kaput. Instead of repairing that, we took this opportunity to invest in this nugget ice maker. It's fantastic. The ice is perfectly chewable and works great in water, iced coffee, and any other iced drink. This is definitely "the good ice".