Customer Ratings & Reviews

Loving this. We call it Sonic Ice. WIFI setup is clunky and slow but works fine. Mostly you set it and forget it so not a real issue. The upgraded filter we bought makes it so it doesn't circulate ice from the side tank, and the ice bucket leaks a lot. Otherwise great.

I have tried a TON of ice makers, each one seemed to he worse than the lasr. But this one is great! It keeps up with my family of 7 and will be the last one I buy!

Great ice maker. I drink way more water now and enjoy the crunchy texture of the ice. Only complaint is a design flaw; when you open the drawer that contains the ice, condensation that builds on the bottom of the drawer falls onto the drip pan (which is probably why they provide one).

I LOVE, LOVE this icemaker!! I have it in a butler’s pantry next to my kitchen so I do not notice noise, but the ice it makes is fantastic (soft and chewable, think Chick Filet ice). We are a family of 3 so more than enough for us. So very happy with this purchase. Expensive but worth it in my opinion

I loved this ice maker however, shortly after purchasing it started making a loud grinding noise. I returned my first one and got another machine. Shortly after that one started making the same noise. Multiple calls to GE and they always told me I just needed to clean it. I always clean my machine and yet this noise persisted. I asked for GE to send me a new machine but they told me to “try” their recommendations first. I told them I was worried about the warranty expiring but they assured me that since I had placed calls BEFORE my warranty that I would be covered. My last call made to them the representative told me I needed to do a deep clean and “prime” my pump and thus would fix my problem. I was so excited as no one ever told me to prime my pump. I followed her instructions and now my ice maker does not make ice! I called GE this morning and told the representative I would like a new ice maker and she told me “Sorry, it’s out of warranty”. When I asked her to review my notes and the confirmation that my warranty would still be valid since I had placed multiple calls she told me that she has no notes on my account. So, now I’m stuck with a machine that doesn’t work and all my patience and trust that GE was going to stand behind this machine was all talk. They pacify you until it’s out of warranty. So disappointed! GE STAND BY YOUR PRODUCTS…

Best investment ever so glad i purchased for myslef

This machine is a game changer for making ice. It hardly runs out of ice. It makes drinking anything from ice water to soda a pleasure. I sits on the counter next to the refrigerator. It’s pretty much quiet I would recommend it to everyone.

For the first few months this thing has been the most Amazing appliance ever. Now it makes noises on its cleaning cycle that are so loud we are forced to shut it off which of course keeps it from making Ice .. Working through Best Buy now to exchange it. I will say that before It was 5 stars accross the board!!

Great Ice Maker! Pros: Makes ice really quickly and it feels like is never empty! Instructions were easy to follow and quick to assemble! Cons: I'm digging here! Maybe that the water tank will need to be filled as frequently as you consume the ice! (I Figure this would be expected)

This has been nothing short of amazing so far!! It makes crunchy ice fast. It is able to keep up with 5 adults and kids with no problems. It alsonis perfect for smoothies and drinks.

Works well for 2 to 3 people. At first it always said to add water even when it was full. I don't know why it suddenly stopped and began to work properly. We like it so far. Don't regret the purchase. 5⭐ so far.

When it decides to work, it works well. The issue is that it doesn't work all the time. And some of the times that it decides to grace us with ice, it is extremely noisy

Makes horrible noises every single body that bought says and the customer service for replacement or warranty during the warranty is ridiculous they tell you to record it and send them a video and they will get back to you on fixing it then ask for receipt after you’ve already registered it during purchase.

Ice maker is awesome and worth every penny for your household. Does exactly as advertised and while I got or on sale, it is worth paying regular price. Makes great nugget ice pebbles and the product is high quality made with great features. Space saving and very happy with purchase from Best Buy.

It worked great until it didn't. After about a year it started making LOUD knocking sounds that made me think it was about explode. I make sure to clean it every week, but I can't determine what is creating the knocking sound. For as expensive of an appliance it is, it should work properly for more than a year. Each time it makes the knocking sound I have to unplug the entire machine, reclean and it "may" work for a day or so.

Quality product, makes some noise which is aggravating. The unit functions and operates as described. Overall pleased.

Been looking and thinking about getting one of these for a while and finally pulled the trigger for a family Christmas gift this past holiday. Absolutely loved by the whole family as well as any visitors we have had. Don’t know how we made it without one.

One of the best purchases we have made. Ice is perfect. We do not use our ice maker in the refrigerator anymore because of this. Highly recommend if you want the perfect ice.

To say i am not happy is an understatement. A $600 appliance that only makes ice for 1 person (1 to 2 glasses a day) does not last more than 2 years is beyond frustrating. I should have done more research, as everyone is stating they the unit stops working after 2 years. I love the ice, the reliability is a different story. Definately would not purchase again.

This ice machine is amazing!!! First very easy to set up, looks great and has the perfect shaped ice. Not to mention done so quickly. I got this for Mother’s Day and I put it in my office cause that’s where I spend more time but guess who’s getting another one for the house too, ME!!!!