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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    My favorite purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this ice maker everyday for fresh ice. Purchased almost 2yrs ago and still love it. The ice size is perfect. The ice taste depends on the quality of the water. We use filtered water so the ice is perfect. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes plenty of good ice. We use Alkaline water for the ice and it is amazing in drinks. We turn in in the morning and by Noon, we have aleniugh ice for the day! We bought the 4 year extended warranty based on other reviews that say it is a must to have the warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Just in time for Summertime!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever!!! Just in time for AZ summer…Grandkids love making their version of shaved ice…everyone loooves munching on these soft cooling treats! Biggest hit this summer!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Counter Top Nugget Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and makes perfect NUGGET ICE!!! We have purchased similar units from Amazon and they didn't last a year.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We love that you are enjoying that famous nugget ice with your new Opal icemaker. We just know you will continue to be impressed with it and will be nice to have for those upcoming hot summer days! GE_Appliances

  • Rated 5 out of 5 stars

    Ice is nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this for 2 years and still love this machine. Works well, we are able to connect it to our phone and set up an on and off schedule that fits our life for when we need ice or not. The side tank is a game changer though, I would highly recommend buying the one with the side tank. It does need a good cleaning and regular cleaning. But even that is pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente! No ice machine Can compare to this! You just need to make sure to do weekly maintenance to keep it running to ensure the best tasting ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works strong! Glad I decided to go ahead and spend the extra money

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    What took me so long to find this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg what took me so long to find this! I love this ice! Amazon has it but it looks like there's real problems with that model they're selling. This one runs like a top, is quiet and makes ice quickly. Mine is not loud, haven't had it long I pray it keeps working great. I use distilled water only

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE ICE MAKER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ice maker is great. I purchased it for my brother as a birthday gift. He luvs it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      The Profile Opal is a fabulous gift idea. We're glad your brother is enjoying his new ice maker. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE profile portable ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker has the best ice and makes it fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker happy that i bought this i would recommend anyone that like nugget ice to buy , and this paticler model does not need a water hook up it has a storage tank

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Would Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ice maker, Fast, Quiet (other than a squeeking noise as it cuts off ice or something) but we have absolutely loved it. We have to fill the Side Tank about every 2 days or so but we are a family of 5 and use a lot of ice per day.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and has since told it is one of here best gifts shes ever gotten. Its perfect ice for any kind of drink or just a snack.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Always have ice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Sanitize once a week. Clean once a month. Always have crush like ice. Always. Yes, it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love this ice......

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will enjoy this amazing Sonic / soft ice machine.....My machine is as quiet as my fridge.....Our machine is at work and we have 4 employees filing cups multiple times a day and we are never without ice.....Definately the little engine that could......Worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker! Now that we have it we can’t imagine not having it. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ice output despite the compact size, and it’s modern look fits well on our countertop.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    GE Profile - Opal 2.0 Ice Maker - Massive Failure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile - Opal 2.0 Portable Ice Maker turned out to be a huge fail for reliability. Product made ice efficiently and consistently. However, cleaning the ice maker per the instructions and on a regular schedule every two weeks made no difference! The GE Profile - Opal 2.0 Portable Ice Maker died and would no longer make ice a few days after the 1 year warranty expired! GE Profile has been hailed as a more reliable product line and worth the money. After the experience with the GE Profile Opal 2.0 Ice Maker at $500 and a GE Profile refrigerator at over $4,300 where the ice maker failed just over a year after purchase I would have to disagree. These products are no longer reliable, and I would not recommend GE Profile products to anyone!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We sincerely apologize for the frustration you've experienced with your ice maker. We understand the importance of reliable appliances, and we're here to assist you. To address the issue you're facing, we recommend reaching out to Opal Support directly. Please contact them at 1-866-907-6718 to discuss the concerns you've raised about the reliability and performance of your ice maker. We value your feedback, and your experience is not reflective of the standard we aim to uphold. Thank you for bringing this to our attention, and we appreciate your understanding as we work towards a resolution. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our ice maker!! It’s awesome! We are addicted to the ice, it’s so good!! Ready for summer!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the people ice. Set up was easy and it started making ice within the hour. Just keep the water resiover filled and you will always have ice.

    I would recommend this to a friend