Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Extremely good machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. Well made, quiet, makes nugget ice reasonably fast and is a good looking unit in the kitchen. I haven't connected it via Wifi (why do I need my ice maker to be online again??), but I'm sure that feature will work well if needed. Highly recommend this thing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged item, can’t even use it “excellent” condit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give 0 stars I would. This item was delivered to me looking like this… it was supposed to be open box excellent condition. First of all the box was not even fully closed, the ice maker was not wrapped or protected in any way. When I took the product out I noticed the water tank had water droplets in it and was cracked! Called customer service and after 30 minutes on one call and 10 on another all that was solved is I can bring it in to return it or exchange it… this should never have been sent to me like this. And the fact that I can’t talk to anyone at the store to confirm this item so in fact there so I don’t. Waste more time is absurd.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. To best address this concern, please contact the Bestbuy.com customer service department, or call your local store. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    There is never TOO much ice

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing! This ice maker works great. We found that if we keep the reservoir filled, and keep the machine on, it regulates itself and is always making ice and ready when you want it. We have convinced other family and friends to get it too and they love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Natalie Ann

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice it makes in a good timeframe.. wish it was bigger and I had a direct water line

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality, Side tank

    Rated 5 out of 5 stars

    Crushed ice machine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine, quiet and efficient. Like the side water option instead of in machine. Easy to clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - we appreciate your positive feedback! It’s great to learn that you’re liking the efficiency, sound level, and design of this great Opal Ice Maker and that its easy for you to clean. We thank you for sharing these thoughts, as they let us know we are on the right track to providing quality, convenient products for our customers. Thank you for being a part of the GE Family! Stay cool - Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    love

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a little over 2 weeks. Used it everyday since I picked it up. My whole family loves it. So worth it. I don’t use it with the app yet so I cannot speak on how that feature is. Worth it regardless.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek but Noisy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd purchase of the Opal ice maker. Purchased a "First Build", a GE Profile first generation, and now this Second generation GE Profile Opal Ice Maker. This latest model is noisier than the prior to versions, but a sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Happy Salon Owner!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a salon and my clients love having this ice as an added bonus to their drinks while waiting for their color to process!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    We love the ICE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have only 1 complaint. I don't think this is 500$ Price point. We use it a lot. My husband found a way to hook up water to it. So we don't have to keep refilling the water revivor.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Love the ice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our nugget ice maker, after about 3 weeks it started making a hissing noise. Not sure what it is but will be making an exchange thank goodness we purchased the 2 year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ice! Have reccomended to all my friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    LOVE THIS ICE MAKER!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. Have wanted this ice maker for 3 years, but so glad I waited for the newer version. The ice is amazing and will save so much money in the long run not having to continually buy bags of sonic ice. Setup was easy. Don’t hesitate to buy this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice maker worth the money

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this a year so far no issues and works great. We use it a lot so we go through the tank of water fast. Would be nice to have a direct water line option i could hook up so i dont have to fill thr tank so often.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good ice maker

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine so far, however its a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I have had no issues with since the day I have received it and love the way it make perfect nugget ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Donna

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT! Highly recommend, this portable ice maker. If you like SONIC ICE you will love machine. I have only had it a few weeks, so for so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice machine is amazing. It makes perfect chewable ice and it keeps the ice cold. I love that you can set a timer or just let it run regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Makes great ice extremely fast. Quiet forest take up much counter space. I will be buying a second one soon!

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ice maker. Works great in or outside. Use my phone to control it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Crunchy ice whenever I want? Yes please!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! It's so quiet and doesn't take as much counter space as we originally assumed. Only time it's noisy is because the vibration of it making ice sometimes vibrates against the wall and it can be loud. Nudging it makes it stop.

    I would recommend this to a friend