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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,780 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the ice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this about a month now and LOVE it. Only issue we have had is about a week ago it started making a really loud engine type noise like something was trying to start. We emptied it and unplugged it overnight. Since then we haven't had any other issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as I absolutely love ice. Works like a charm and definitely makes enough to last. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is AWESOME!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is awesome and is always my go to for any appliance or electronic needs. I went to the store in downtown Washington, D.C. for a pick-up order. The service was amazing, and the gentleman who helped me get the times into my vehicle was so kind and gracious, and did everything with a smile! I will ALWAYS go to Best Buy no matter where I am in the country. They are reliable. Dependable. And the quality is the best I have found.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this ice maker, it makes the best ice! Would highly recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. But wish theres few updates on this product but overall. Easy and love it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Ice Baby!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted this ice machine and I was skeptical about whether it would be worth the money. After using this for a month I am so happy that we purchased it. The ice is amazing! And the machine works great. Worth every penny. My dog love it too!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nice ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ice maker small ice like I like it. Only down side it doesn’t have a pause bottom keeps making ice so you continue to fill it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broke right after warranty expired.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker stopped working in 1.5 years. Warranty was for 1 year. Made great ice when it was working. Best Buy couldn't do anything for us either.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for leaving a review. We would like to know more. Please send us a private message via social media that includes a description of the issue, this review, your email address and phone number. -Arnesha@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Wonderful Ice Maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks at GE/Opal have done a great job in updating this ice maker. 100% better than the Opal 1.0 which was plagued with issues. I have been using this non-stop since purchasing and with the proper weekly cleaning, it is going strong!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice nugget ice maker!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nugget ice maker- so far we have had no troubles with it- we did put in a room where we dont always go just because it is a little noisy but does work great! Just make sure and do the regular cleaning/maintenance on it!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should, This unit is a bit too expensive but works well. If it last two years I will be sarisfied.Any other ice makers sold by best buy are junk had one and it lasted 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Awesome Ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This icemaker produces the best ice. Consistent ice production and wouldnt hesitate to buy another one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review! We have heard great things about this icemaker and we hope you enjoy it for many years! Please let us know if there is anything else we can help with in the future. Take care- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this ice machine! Ice is small and chewable. My husband and both use this multiple times a day. Replenishes ice really fast and let’s you know when it’s time to add more water. Definitely worth the money! You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed, great investment. Makes ice fairly quick, I always recommend dumping the ice it makes in your actual freezer compartment if you have an ice maker built into your fridge. That way you have some back up ice Incase. Great ice .

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Color me HAPPY!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice…just the right amount of crunch to it. Makes ice very quickly and stays frozen. Glad i talked myself into purchasing.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! We're thrilled to hear you're enjoying your purchase. The Opal Icemaker was designed to bring "the good ice" into everyone's homes. We're confident this unit will continue to amaze you. Thank you for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The bedt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the ice maker I highly recommend. Waking up and knowing that ice will be ready. And not just that but have hospital ice is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker! You have to clean it on a regular basis but if you do it is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ice maker on the market. My kids love grabbing ice out of the machine to eat. Highly recommend as it’s great for drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love the nugget ice!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great appliance! We have had it for three weeks and have had zero issues. Easily keeps up with our family of 7 (4 humans and 3 dogs). We have not noticed any strange flavors like mentioned in some of the reviews. It really is the good ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Makes great ice, but light stopped working :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice that this machine makes is incredible. I drink 3x more water now as a result. Only downside is the light stopped working after 1 month

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      Thanks so much for sharing your views with us. We're so happy hearing how much you love the ice and that it's got you drinking more water! Our apologies for the light going out. You can contact Opal support at 1-866-907-6718, M-F 8-8 EST for information about your light. Hope you have a great day! Mike@GEA GE_Appliances