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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a week, it's great so far. We pour snow cone syrup over a glass of this ice for a cold treat. I will update this if things change.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice and ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the ice is amazing makes ice quickly and does not run that much

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Love the nuggets. It’s also great to use in ice machines for rehabilitation.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nugget ice is a game changer for us. Anytime we get a chance to go out to eat we always hope for nugget ice. Now we have that right at home!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great Icemaker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Fresh ice ready at all times. Just don’t forget to buy the filter.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - We're thrilled to hear you're enjoying your Opal Icemaker. This is a wonderful unit that brings "the good ice" into your home in a convenient way ensuring freshness with every beverage. We're confident this icemaker will continue to be an asset in your home. Thank you for choosing GE Appliances! Wishing you all the best. Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire family loves our ice machine! We are very pleased with the quality and overall product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope the way it makes the ice. It's easy to use easy to clean it next high school equipped in my family loves it. I need to everything

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    62db noise level is obnoxiously loud

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reviews skip over the electricity consumption. This device takes the same amount of power as a full size family fridge! I expected this to take less power than a mini fridge, but I was wrong. The power meter shows average 170w while it's making ice. (mini fridge is 60w)The meter shows between 23 - 27 cents a day it costs to run. For comparison my full size 26cuft fridge costs 24 -38 cents/day and it also makes ice. So this appliance is not energy efficient. If you noticed there is an option schedule to turn it off, that's because you have to turn it off to get any sleep. This is the loudest appliance we own, louder than the washing machine and dryer, but less than a vacuum cleaner. There are a few components that make noise, water pump (minor buzz hum ~ 38db), compressor (~50db, louder than any household fridge, enough for everyone to comment on it's noise level, but not obnoxious), Ice Salver (~62db the part that rotates and makes the ice, loud rattle hum). I have cleaned it with both bleach and their acid cleaner for lime build up, and only use double filtered city water. For comparison My fridge is ~38db, dishwasher ~36, microwave ~45, washer ~48. Vacuum ~97db

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you love soft ice this is definitely worth the price! make sure to get cleaner. i got mine off of amazon. 2 years and still works brand new!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, love this so much. My mom was constantly going out to get ice from sonic, and with all that was going on I didn’t want her to up her risk. Now she gets her ice nuggets at home and we know she isn’t putting herself at risk as much.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Icemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is very useful, quiet, amazing product. Great for use year around

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. If you like good ice to chew on it makes perfect ice for that. We use bottled water in it and have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great nugget ice maker!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!! Had it for a few weeks now and it works great. Makes ice fast. In fact I can store the extra in the freezer for extra. With the auto fill the bin is always full. Highly recommend. Oh yeah, the soft nugget ice is the real deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Go with 2.0!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nugget I’ve machine! I’ve had it for over a year & don’t go a day without using it. Setup is super simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The Best Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaces my old one. I had to original model before it was a GE product. That one finally quit after 4 years. I upgraded to this newest model and I will say it makes ice even faster than the old one and can hold a full gallon of water at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this machine!! It’s like having Sonic ice in my kitchen 24/7!! We refill the side tank daily because we use so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Makes The Best Ice Nuggets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my GEProfile Opal 2.0 24lb ice maker, it makes the best ice nuggets. I love to chew on ice, and this is the best ice to crunch on. I am addicted. The only issue is that it does use a lot of electricity, but I still highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The opal ice marker is a wonderful product. If it could only connect to a permanent water source.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your feedback and suggestion. We use it to send off to our engineers and design teams so that they may look into ideas or changes for future builds. So your suggestion about the unit connecting to a permanent water source is very much appreciated. We hope you continue to enjoy your new Opal unit and if there is anything else we can help with in the future, please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes enough ice to constantly fill the water bottles for our family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love the new ice machine. Our ice on the refrigerator went out and this helps us not having to get the ice machine fixed right now.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. We hope you continue to enjoy it and if there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances