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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so very much! It’s quiet, makes ice fast, and looks nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    Great ice, okay machine.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me say, the ice is AMAZING! The first ice maker delivered, froze up completely and needed to be replaced. The second one’s auto defrost works but not until after it sounds like the gears inside are completely going to break. We don’t have this next to a wall. It gets plenty of breathing room. Having said that, i try to really deep clean it every two weeks and WE DO LOVE THE ICE!!! I have drank more water after buying this thing than i have my entire life. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great!!! Easy to clean and install. Ice in about 20 minutes after started!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Pricy but worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was quite expensive. But I have to say it makes some of the best ice around. With the added features of the app and wifi control, I have it set in a time schedule and we always have ice when we need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker i ever purchase. make ice very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Better than refrigerator ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one of the very first machines made (#53) from indie gogo. Needed to replace it and this one is much quieter than the original which is really nice. Makes ice the same but I do have to say that the water tank does seem smaller. Still a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order online. Delivered quickly without any issues whatsoever. Best ice machine. On the pricey side, but worth it if you live sonic ice!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ice Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great ice machine. Only issue I have is that it makes ALOT of noise. It’s seems like the noise has gotten louder too. I’m not sure why.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it so far. It is very quiet and makes the best nugget ice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a wonderful unit that brings "the good ice" into every home. Begin enjoying your first batch of ice in 10 minutes or less, with 1.6 pounds of ice produced per hour! We're happy to hear you're enjoying your Opal and we're confident it'll continue to impress. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome ice maker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. Better than sonic ice lol. There are 5bof us in the house and it's kept up no problem. Would highly recommend!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! Thanks for taking the time to share your experience with us. We're thrilled to know you're enjoying your purchase. We're confident you will continue to love this unit. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Love this Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this product for over 2 weeks. It has been working great. A few small snags in the beginning but tech support helped out quickly and very helpful. Love the Wifi and able to schedule ice to produce before we wake up for the kids school drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice that this makes but the bluetooth option does not work and it is not practical to keep it running constantly so sometimes in the morning if I don't get up early enough I wont get to make a cup before work. I have tried everything I can to get the bluetooth to work but it wont connect to the app at all. Also when you pull out the drawer water drips down everywhere so plan to wipe it up after every use. If i did't like the ice so much I would have returned it but this is the least expensive option I could find for nugget ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best invention ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’M OBSESSED! Best purchase ever! I use it on a daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great Ice and Great Ice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a gift from my wife. Great ice machine if you like the type of ice it makes. We have had it for just over a month and I have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had a medical procedure and the only ice she could have was the ice this machine makes it was a life saver

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love this ice maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nugget ice is great! It does produce a good bit, but not enough to fill two 32oz cups at once. I would still purchase again! ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Reliable So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed by the edible ice. I scoop ice from the machine at least five times a day, plus the rest of the family loves it as well. I was hesitant with regards to reliability, but I'm happy to report there's no issues so far after two months.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is small and perfect. If you are familiar with Sonic ice, just like they. I hope it lasts longer than the last brand I purchased, Signa. Was junk. This one seems to be good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nothing compares to this ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was ice before this machine existed, and now there is ICE. The chewable kind. The best ever. This machine makes it quick, efficiently, and quietly. Simply the best appliance in my house. Period.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing Ice Maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Ice Maker. I have bought many ice makers from Amazon and none have lasted and are really slow at making ice. This one is amazing. We love sonic ice and this makes ice just like sonic. Well worth the money.

    I would recommend this to a friend