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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    This ice make is AWESOME

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear no matter whatever im drinking, its always instantly cold after filling my glass. This works great! The ice is amazing little chewable nuggets.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your sharing your experience with you new GE Profile Opal ice maker. The nugget ice is so delicious and makes your drink taste so much better! If you have any questions about your new machine, please reach out to us on social media. Best regards! - Don@GEA GE_Appliances

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    It's a great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this ice machine! It was a bit expensive.. but we purchase ld a returned model and got a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Great Ice - Horrible Noise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what this thing costs, I am super disappointed. Biggest complaint is the noise. For the most part, the noise isn't bad. But occasionally as this thing cycles it sounds like it is someone dragging their fingernails across a chalk board......only much louder. I thought maybe the unit was defective. I exchanged it for the same model. Nope.... the second one does the same thing. It doesn't do it all of the time, but at least 3-4 times a day for several minutes at a time. Thought the Remote app would be nice, as you can set a timer when it runs. Problem is that since it is constantly recycling ice, you end up leaving it run 24-7 to make sure you have ice when you want it. So kind of a useless feature. Like the nugget ice, but there has to be better options out there. So far Best Buy has treated me right as far as returns and service.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thanks for taking the time to leave a review on your Opal. We can understand how this would be frustrating to hear. A squeaking noise would be considered normal. This happens when ice builds up around the mechanisms of the unit and it needs to defrost. Good thing is, the defrost cycle is automatic and takes about 10 to 45 minutes. You can take a look at an article on our website titled OPAL ICE MAKER - NORMAL SOUNDS for more information. Hope this is helpful! All the best. -Michael@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best icemaker I have used.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most used daily appliance I have at my house. I never thought I would use ice daily when I only had the icemaker in the fridge. The ice produced is very premium and soft. My family loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great icemaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this ice maker. Makes the perfect crunchy ice. Makes ice super quick too!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Makes great ice. Not sure about the cleaning process yet have not had to do that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice this machine makes. But it is alot of trouble to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for his birthday. He said this is his favorite gift he has ever received! Set up was super easy, cleaning is easy and it's not loud at all. The ice is perfect! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Love this ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to returned the first one that was damaged, make sure to inspect the box and machine when you first get it. Cleaning can be a pain but it makes good ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great counter ice maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this ice maker for our trailer while camping. This ice maker is so quite and makes a great amount of ice in little time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup and running appliance .. Wish they would intergrate this as a default in major ice making frigerators

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great ice, easy setup, kind of loud though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice, easy setup, and like the wifi connectivity. Only downside is it is quite loud, luckily for us it is in our pantry so we can keep the door shut and not hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sonic ice machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LIVE this ice! I have wanted this machine since it hit the market. Finally got one.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great alot of ice my little girl loves it it like sonic ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Absolutely worth every dime!!!!! I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every dime!!!!! I love it----I wish it came with a better scoop but love having my favorite ice at home!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker I could have purchased. The ice is made quickly and consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real good value. We always use it all the time.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good value. We always use it all the time. Really enjoy product.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Love the sonic ice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my ice maker till it died just 2 days ago. Thankfully I purchased a warranty. But it was used all day everyday so it definitely got used alot

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nice Addition to Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Nice to have on demand. Easy to refill water container.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    N/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice ever better than my refrigerator ice machine

    I would recommend this to a friend