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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker Dream

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is amazing! It’s been 2 years and still works like a dream. We love it so much.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level
    Best Buy Employee

    Rated 4 out of 5 stars

    It makes a loud crank sound sometimes, works fine.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ……………………………………………………………………………………….. yeah it works fine just the noise

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little box is amazing..quiet, fast, efficient, clean and the ice is beautiful! Wish I would have gotten one sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    i love nugget ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice ice maker! i really love the nugget ice. i wish the tank on the side was bigger with how much ice i go through.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ice maker, chewable cubes fast and portable. This is the second one I've bought (ex took the first one)

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker..had it 3 weeks and it works great and we did our first cleaning and it was simple and took less than 30 minutes..so I recommend this ice machine

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The Bomb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now it has performed flawlessly! I know some other reviews had some issues about the quality of the product. To date it has made ice 24/7! Its price is salty but it makes Sonic ice perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Remote Start Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. Wi-Fi is a nice feature. Better than previous "bullet" style ice makers we've owned in the past.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thanks for taking the time to share your review! We’re glad to hear that you appreciate the convenience of the Wi-Fi and remote start features and that the nugget style ice is to your liking. Thanks for choosing GE Appliances for your home and feel free to reach out if there is anything we can assist with in the future. Stay cool! Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level, Price

    Rated 1 out of 5 stars

    Ice Junky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 02 11 2024..$656.00..Last night 09 09 2024 machine began making noises like a cat in heat. It stopped after about 3 min..This am it started again. This am it didnt stop. We unplugged the unit but it continued to squeal..Finally stopped but now we are scared to leave it running while we are away..Think long and hard before you spend your money on this machine. Its not worth the money..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand how difficult and concerning it must be to have your ice maker making this noise. We strongly encourage you to contact Opal directly at 1-866-907-6718. They will best be able to get this matter remedied and get your unit working as it should! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE THIS little Nugget Ice Maker. No more trips to Sonic to buy bagged ice. We have our own little nuggets at our fingertips! A little pricey but so worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Side tank

    Rated 5 out of 5 stars

    Love this ice machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely spend the extra money and get the side tank. We love having nugget ice all the time!

    I would recommend this to a friend
  • Cons mentioned:
    Price, Reliability

    Rated 2 out of 5 stars

    dies after only 2 years, not heavily used

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good while it last. Only lasted a couple of years, I used it sparely. Way to expensive to die 2 months after extended warranty expired.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand the disappointment caused by your Opal ice maker no longer functioning properly. For help with this issue, please follow the troubleshooting tips in the support article on the GE Appliances website titled: "Opal Ice Maker - Troubleshooting." GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Restaurant Ice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loves restaurant ice. One of of our friends has the same icemaker which lead to us buying it. Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE nugget ice maker with side tank

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing i bought. easy to use and the side tank is the best, I just fill that up and im good for two days.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Worth every dollar! Perfect for those who like soft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cubed ice. This is my second machine and the ice is always made when I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Got the Good Ice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love having the good ice at home for drinks and snacking.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing purchase! We were constantly running out of ice with the kids filling up water bottles. I highly recommend this sits on the counter next to the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great Machine

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine but always buy the Geek Squad. It’s super expensive to replace without it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so happy to hear you are pleased with your new Nugget Ice maker. It is so nice to have chewable ice on hand whenever you need it. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    My wife loves this ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I would have purchased this for myself, but I needed a birthday present for my wife. She used to buy ice from a local restaurant. She prefers this and is super happy everyday.

    I would recommend this to a friend