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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3780 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,780 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, makes ice very fast, love the side tank, and makes better quality ice than our previous ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Yes, it is worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is great! Holds well in the machine until needed. The app scheduling is great also as we have it set every day to come on around 2pm, and we have enough "good" ice for the whole evening.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Margarita Nights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great looks great so far I have not had any issues with this purchase and I am very satisfied with it Works and looks great in my new music room pub perfect size for bar and makes great ice for drinks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A New Household Favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box - still trying to figure out how to connect it to wifi as the instructions are not straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome Ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ice...might be even better than Sonic and I was actually surprised at how quickly it starts producing ice. It’s expensive but truly worth the price, especially if you can grab it while it’s on sale

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing ice machine!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ice machine ever! If you like sonic ice then you will LOVE this . Worth ever dine!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello – we’re thrilled to hear how much you’re loving your new Opal Ice Maker and that it’s delivering that perfect nugget ice for you! Your satisfaction means a lot to us, and we’ll be happy to share your positive feedback with our design teams. Feel free to get us touch anytime if there is anything we can assist with in the future. Have a great day! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Ice please

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat this ice maker. Lots of ice, wifi and kept up with the family.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great upgrade. not having to refill it as often as our previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! This ice machine does everything we need it to and gives us that delicious crunchy ice!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Craig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! Convenient,. Was a gift for my wife, she loves it! Will recommend. Only problem, noisy but no difference than the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nugget ice is the best - and then gives it to you throughout the day on your schedule. Recycles melted and unused ice and re-makes it for you throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best ice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything we wanted and more. We use this device daily and no going back to regular bullet ice.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT! We can’t stop using it! Everything from the simple set up to the easy start. Love love love it! Only downside is the price was a bite in the wallet. Maybe it will go down soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. Like sonic ice, but ir at home. Keeps up with our demand.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People is always talking about this ice maker when they come over for parties. I encourage them to get one

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple. I went to Best Buy, bought it and they brought it to my car. Easy set up. This makes the “good” ice. Small, easy to chew. Makes a lot and everyone loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine. It is the only nugget ice machine,for home use, out there that I know of. It can make up to a gallon of ice and it does. Thank you Best Buy!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall, a fun purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a lovely purchase. Very nice for at home cocktails! 4 stars simply because it is a tiny bit louder than we were expecting.

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Great ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do if you stsy on top of maintenance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its makes Ice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it other than sometimes it gets clogged up and I have cleaned it just like it says and still has buildup inside , called customer service and they suggested I clean it again and wait 48 hours , done that and still not working properly, maybe I just got a bad one

    I would recommend this to a friend