Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Awesome machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome machine. It is the only nugget ice machine,for home use, out there that I know of. It can make up to a gallon of ice and it does. Thank you Best Buy!!!
I would recommend this to a friend - Cons mentioned:Price
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT! We can’t stop using it! Everything from the simple set up to the easy start. Love love love it! Only downside is the price was a bite in the wallet. Maybe it will go down soon.
I would recommend this to a friend - Pros mentioned:Ice quality
Must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome, soft ice! Makes ice fast, fun and convenient
I would recommend this to a friend - Pros mentioned:Ease of use
sheena howell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love it and easy to set up and use. Always have ice at your hands never having to worry
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to write a review! We’re thrilled to hear that you’re loving your new Opal Ice Maker and that it has been both convenient and hassle-free to use. It’s great knowing you always have delicious nugget ice on hand whenever you need it, and we’re happy to know you think so too. If you ever have more feedback or need assistance in the future, please feel free to reach out anytime. Thanks for choosing GE Appliances for your home! Lauren@GEAppliances
- Pros mentioned:Ice quality
Great luxury ice machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, i been wanting one of this for a while and no regrest, great ice nuggets like the hospital at home
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are enjoying your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ease of use
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my nugget ice maker. Super easy to settle ready and it look super nice.
I would recommend this to a friend - Cons mentioned:Noise level
Overall, a fun purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a lovely purchase. Very nice for at home cocktails! 4 stars simply because it is a tiny bit louder than we were expecting.
I would recommend this to a friend - Pros mentioned:Ice quality
Best guilty purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I treated myself to one of these ice machines because our big family loves chipped ice. The ice is like Sonic's ice. Perfect for smoothies. I love these machine
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it best portable ice maker, the ice is perfect and I love how easy it is to use
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're so glad you love your GE Profile Opal ice maker! We appreciate you for taking the time to provide us your valuable feedback. This model does have plenty of great features, and it's awesome to hear that you're getting a chance to enjoy them. Best regards! - Don@GEApplainces
- Pros mentioned:Ice quality
Ice machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for our home I absolutely love it!
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review! We love that you are enjoying that famous nugget ice with your new Opal icemaker. We just know you will continue to be impressed with it and will be nice to have for those hot summer days!
- Pros mentioned:Ice quality
Ice taste great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My water is terrible refrigerator, icemaker ice, taste terrible this icemaker I can use my filtered water in the ice taste great
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - it’s awesome that you’re able to create great tasting nugget ice in your Opal Ice Maker! We’re pleased that you’re able to use filtered water to get the taste you like in your ice and will be sure to share this positive feedback with our design and engineering teams. Have a great day! Lauren@GEA
- Pros mentioned:Ice quality
Great item for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this ice maker. The time to create is is short and it keeps the ice in the bin for a long time before it melts. This is my favorite kind of ice, too. Great item for the price
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice chips
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine for ice chips - perfect for cocktails and if you are an ice conniseur (sp?). Dont forget to clean it at least monthly.
I would recommend this to a friend - Cons mentioned:Reliability
PAPERWEIGHT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the GE Opal 2.0 ice maker for less than 6 months, and it has completely stopped working. I followed all the recommended troubleshooting steps — cleaning, resetting, unplugging, you name it. Nothing worked. The worst part? GE customer service has been completely unhelpful. They clearly know this is a common issue but refuse to offer a replacement or real solution. For something this expensive, you'd expect some accountability. Instead, I’m stuck with an overpriced machine that makes zero ice and a support team that won’t support. Extremely disappointed. Don’t waste your time or money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your Opal icemaker unit has stopped working and would like to look into this further for you. Could you please send a PM/DM on any of our social media pages and please include a copy of this review. Dianna@GE Profile
- Pros mentioned:Ease of use
Great ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is ice machine I have always wanted.. it’s easy to use and clean and always has ice ready
I would recommend this to a friend - Pros mentioned:Ice quality
Ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great munching ice quickly. For us it makes a lot of ice. Keeps up with us
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No better ice maker out there. Literally bagged ice or Sonic ice from this machine.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite thing my husband has ever purchased for me. I love nugget ice. If you love Sonic and Thornton's ice this machine is a must.
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice maker ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little ice maker. It’s quiet, efficient and makes an amazing amount of ice in a very short time.
I would recommend this to a friend - Pros mentioned:Ice quality
Best table top ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes the best nuggets ice! It keeps up with ice production all day! Guest love it!
I would recommend this to a friend