Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Love the nugget ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the nugget ice. Reminds me of Sonic ice. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Ice quality
Love me some sonic ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say, it makes Ice like sonics. Can't go wrong with that. Wish the container held more though. IF you dump it in an ice bin in your freezer it just all freezes and clumps together.
I would recommend this to a friend - Pros mentioned:Ice quality
GE Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excited to have this ice maker. Quite, delicious ice maker. Must have!!!
I would recommend this to a friend - Pros mentioned:Ice quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! We never run out of ice. It's easy to clean. This is one of our better choice purchases.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Machine I’ve owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the older model also. This one is far better. Makes ice faster, the resevoir holds more water, its quieter. Love it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your icemaker. Your review means a lot to us and lets us know we are on the right track with this unit. We hope you continue to enjoy using it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ice quality
Excellent Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Owned previous version without water tank. Upgraded to this product with the water tank reservoir. Works much better. No issues with ice flavor or quantity produced.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ice maker for your home, bar, etc. This GE ice maker constantly makes fresh nugget ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Should’ve bought it years ago
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! We live in Las Vegas and the summers get hot. This machine puts out enough ice to keep the drinks cold all day long. We love that it’s quiet and the ice is perfect.
I would recommend this to a friend Trash Product in a Pretty Shell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a younger tech-savvy guy, I thought this high-end ice maker would be a great addition. Instead, I got a glorified paperweight with LEDs. Let’s start with the Wi-Fi setup it’s absolutely useless. I tried every trick in the book: resetting the machine, switching Wi-Fi bands, updating firmware, uninstalling/reinstalling the SmartHQ app. Still nothing. GE’s app is buggy garbage, and support just sends you generic copy paste replies. The design is flawed too. The lid is finicky, the sensors act up constantly, and the side tank is awkward to fill and doesn’t sit right. The noise level is higher than expected, and don’t even think about using it in a quiet kitchen or small apartmentit hums and clicks like it’s fighting demons inside. Reliability? Within the first week it started having random shutdowns. No error messages, no warningjust shuts off. Then the machine began acting like it’s full when it’s clearly not. Restarting it became a daily ritual. Not what I signed up for with a $600+ appliance. Bottom line: Don’t let the sleek look fool you. GE slapped a nice finish on a product that barely functions. The “smart” features are broken, the machine is temperamental, and for this price, I expected excellencenot endless headaches. I’m returning this overpriced boat anchor and advising everyone to look elsewhere. GE really fumbled hard with this one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the issues you had with your Opal ice maker, we'd very much like to review your situation. If you still have the product, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, and a copy of your review. -Vikki@GEAppliances
- Pros mentioned:Ice quality
The Best!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine!! Ice was the best! Didnt have to buy ice and keep my freezer full anymore
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has been wanting a soft ice maker for a long time. She loves it!
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great sonic ice. It produces it fast and even though it can’t keep ice frozen. It will drain the melted ice and refreeze it. Wish it had a bigger water tank.
I would recommend this to a friend - Pros mentioned:Ice quality
I understand why it’s called the “good” ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Ice is made super quick, it has a great texture and it’s fun to use in cocktails. I understand why opal ice is referred to as the good ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ice maker. It produces ice within 20 minutes.
I would recommend this to a friend - Pros mentioned:Ice quality
The Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolute love it. Best ice ever! I totally recommend this item to everyone.
I would recommend this to a friend - Pros mentioned:Ice quality
Great crushed ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful We love the ice this machine makes. It takes about 15-20 minutes and then keeps on going till u shut off machine
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we’re so happy to hear that you’re loving your Opal Ice Maker and the great nugget ice it makes! Thanks for sharing your feedback and for being a part of our GE Family. Have a wonderful day! Lauren@GEA
- Pros mentioned:Ice quality
Great Ice Machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes good ice. There is a break in procedure prior to use that takes a little time to set up and execute.
I would recommend this to a friend - Pros mentioned:Ice quality
Quick ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice machine work very well makes ice quick and it’s a good looking ice maker and it’s not noisy
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our ice machine, as it easy to use and we always have ice!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're thrilled to hear that you love your ice machine and find it easy to use. Ensuring a constant supply of ice for you is our goal, and we're glad we could meet your expectations. If you ever have more feedback or questions, please feel free to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances
- Pros mentioned:Ice quality
Nice unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit…works great except WiFi is difficult to set up. Makes ice fast!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Thank you for taking the time to review your ice maker. We're glad to hear that it works well. Our apologies to hear that the WiFi is difficult. For WiFi assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET. They'll be happy to help. Let us know if you have any other concerns. Mike@GEA