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Customer Ratings & Reviews

Your price for this item is $617.99
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The comparable value price is $649.99

Customer reviews

Rating 4.3 out of 5 stars with 182 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the Opal 2.0 ice maker's ice quality, ease of use, and large side tank, frequently praising its ability to produce delicious nugget ice and the convenience of the large water reservoir. However, some customers have expressed concerns regarding the machine's noise level and its longevity, reporting instances of malfunctions and premature failures. The high price point was also a factor in some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-182 of 182 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    started squealing loudly after about a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before it started making a horrific squealing noise it was amazing. about a year or so of use, it squeals horribly. i have tried multiple cleanings and i have to take it apart to try to fix it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We recommend cleaning and removing mineral deposits in your unit, as described on pages 7-9 of the Owner’s Manual. The Owner’s Manual can be viewed on the Best Buy product page, under the Features tab. If the issue persists, please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 1 out of 5 stars

    No parts or shop available when it breaks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have replacement parts that you can purchase.does not have a shop it can be fixed at.only solution if it breaks after warranty period is to buy another one just to be in the same situation.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would be happy to look into this further for you. Could you please send us a PM/DM on any of our social media pages with the model and serial number and some more details about what happening with the unit? GE_Appliances