Customer Ratings & Reviews
- Model:
- XPIOX3BCBT
- SKU:
- 6521317
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the ice maker's ability to produce high-quality ice. The overall performance receives high praise, with many considering it an excellent purchase. Users appreciate the larger tank capacity, which reduces the frequency of refills. However, some customers have expressed concerns about the noise level during operation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Very bad product good concept
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. I have gone through at least seven of these machines. When the first one broke they send me a refurb. After that they said they were going to send me new ones which were not the case. Each machine would last maybe a week or two without screaming like a banshee. Some right out of the box would start making noise do not buy this product. The last machine I put in a box put on my front porch and try to have them pick it up because I was tired of driving to the UPS place and doing it myself
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We hate to hear that you're not having the best experience with your Opal ice maker. While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. This is not a normal occurrence, and we hope you allow us to work hard to earn your trust again in the future. Kind regards. -Don@GEAppliances
Better than expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine. I bought it because my wife wanted it. I didn’t know how much I would enjoy it myself.
I would recommend this to a friendThe ultimate hospital ice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of going to sonic for a bag why not have the machine right in your home ! I absolutely love it
I would recommend this to a friendWorst Ice Maker Ever Made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opal\GE ice maker is once of the works made products. Even with regular cleaning it will break in less than a year. Dont buy this crap
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback, as it helps us continue to improve our products. Your experience is important to us, and we’ll be sure to share your input with our team. Lauren@GEAppliances
- Cons mentioned:Noise level
started squealing loudly after about a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before it started making a horrific squealing noise it was amazing. about a year or so of use, it squeals horribly. i have tried multiple cleanings and i have to take it apart to try to fix it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend cleaning and removing mineral deposits in your unit, as described on pages 7-9 of the Owner’s Manual. The Owner’s Manual can be viewed on the Best Buy product page, under the Features tab. If the issue persists, please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
No parts or shop available when it breaks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have replacement parts that you can purchase.does not have a shop it can be fixed at.only solution if it breaks after warranty period is to buy another one just to be in the same situation.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would be happy to look into this further for you. Could you please send us a PM/DM on any of our social media pages with the model and serial number and some more details about what happening with the unit?