Customer Ratings & Reviews
- Model:
- XPIOX3BCBT
- SKU:
- 6521317
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the ice maker's ability to produce high-quality ice. The overall performance receives high praise, with many considering it an excellent purchase. Users appreciate the larger tank capacity, which reduces the frequency of refills. However, some customers have expressed concerns about the noise level during operation.
This summary was generated by AI based on customer reviews.
We love it.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome ice machine! My family loves the ice!
I would recommend this to a friend- Pros mentioned:Ice quality
Enjoyed It for a Bit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this one year and less than a month when it failed. 1 year warranty and when we called the company for service we are told they don’t make spare parts for the machine to fix it. Awesome ice but I don’t want to spend $700+ a year to have it. Very disappointing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for sharing your review. We're sorry to hear that your Opal ice maker is not functioning properly. We understand the disappointment that was caused by this situation. We appreciate you taking a moment to provide your feedback that we'll be sure to forward to our design team. Take care. -Don@GEAppliances
- Cons mentioned:Noise level
Mixed feedback
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have given this produce 5 stars before as when it works it's great! However my latest experience has been two units that both began to get mechanically VERY NOISY just after a week of use...and both were returned/exchanged.
I would recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Just average nothing great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is alright, I would not say it lives up to the hype that I originally thought. It never fills with ice like the photo displayed, it is maybe half full at any given time. Other ice machines I have used in the past worked better and were less expensive. Look at others before jumping to this one just because everyone says they are great. In my opinion they are just OK.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The Opal unit will start making ice in 15-30 minutes. It will continue to make ice until the bin is full, or it runs out of water. To continue making ice, just add more water. You can read more about this on page 10 of the Use and Care Manual, which can be found on this product page in the "Features" section.
Ice Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like it. Perfect for our family to make ice daily.
I would recommend this to a friendBrand response from GE Answers
Posted .Congratulations on your Opal icemaker purchase! It’s nice to hear you get to enjoy that famous nugget ice in the comfort of your home and it’s been doing great keeping up with your family. It’s sure to be a highlight piece and great for many varieties of everyone’s favorite drinks! Dianna@GE Profile
Broke within a year & a half
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $600 for this ice machine and it broke a year and 4 months later. Apparently, it is common for this machine to only last a year and a half (google it). If you buy the machine, make sure you buy the warranty! It was nice while it lasted but I was so mad it was super expensive and didn’t even last 2 years. Manufacturer warranty is only a year.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd very much like to review your situation. With that in mind, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review. -Vikki@GEAppliances
That hospital ice ayyyyyeee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy setup. Ice comes out just the way we like it. It keeps full. Easy to add water easy to clean. Noise is not to bad you get used to it.
I would recommend this to a friendBest Ice Machine Out There
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it and so far so good. Ice machine keeps ice cold for so long, no melting whatsoever. Also I love the scheduling set up on the app that comes with it.
I would recommend this to a friendLove love love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bery very nice!! Love it!! Great Christmas gift from my hubby!!
I would recommend this to a friendGreat machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upgrades on the Opal 2 are great. It definately seems quieter than the last model. The black stainless goes great with my other appliances.
I would recommend this to a friendGE profile opal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it takes too long for nugget ice to form. I would like to see this feature improving
No, I would not recommend this to a friendDon't buy one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So tired of paying ridiculous prices, for junk! Bought for wife at Christmas 2023. Only used distilled water, the inside of the machine looks new. No scaling, no build up. I set up the machine to only run a little in the morning, and a little in the evening. I thought using distilled water and limiting the run time would extend it's life. NOPE! It is one year and 4 months old, and now one of the cheese metal, or plastic gears in the machine has eaten itself. Just a few months out of warranty, how convenient. Since it is out of warranty, I'm sure it will cost as much to repair it, as it will to replace it. The refrigerator from my childhood home still works. My dead grandma's 40 year old Kirby vacuum has only had one repair, and a few cheap belts. General Eletric, founded by Thomas Edison in 1878, a 146yr old company that makes jet engines, and 'Brings Good Things To Life' according to their old add campaign. Yet you can't make a $600 countertop ice machine that lasts..... There is absolutely no way I'm replacing this thing. First one (before GE bought the company) made it about 5yrs. Not buying another one, and don't recommend it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for reaching out. To best address this concern, please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST. -Don@GEAppliances
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been great!! The ice is very good for any beverage you’re having. But like anything, time will tell.
I would recommend this to a friendGE profile ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I love this ice machine. It’s quiet, manufactures ice pretty rapidly smart investment very nice. 
I would recommend this to a friend- Cons mentioned:Noise level
A real noise maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this ice maker for just over a month. It has been cleaned and descaled as per the instructions. I use the recommended distilled water for making ice. At about the 3 week mark it started to make a slight grinding noise. Fast forward and now it sounds like metal on metal screeching that is loud and irritating. I have descaled and cleaned until I am sick of it. Beginning to regret this purchase. Hopefully GE will make this right.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - thanks for taking the time to share your review. We sincerely apologize for the inconvenience you've experienced with your ice maker and are sorry to hear that despite following the cleaning and descaling instructions, the issue persists. If you haven't already, we recommend referring to page 19 of the manual to explore warranty options. Our team is here to assist you in resolving this matter promptly should you have any additional questions or concerns. Take care. Lauren@GEAppliances
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine has been excellent so far. Everything we asked for.
I would recommend this to a friendGreat ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product just make sure u follow the maintenance for cleaning
I would recommend this to a friend- Pros mentioned:Ice quality
Very much worth the expense! You’ll be happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend! There’s a few negative reviews here that in my opinion don’t deserve much merit. They must have set things up wrong or damaged in delivery which would not be the fault of GE. Makes ice pretty quickly, and the ice isn’t the cloudy textured ice that melts very quickly. I bought the 4 year warranty too. Will be buying this as a gift.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - wow, thank you so much for the glowing review and high recommendation! We’re so pleased to hear how happy you are with your purchase and that you’re enjoying delicious nugget ice quickly with this model. Thank you for being a part of the GE Family and have a fantastic day! Lauren@GEA
- Cons mentioned:Noise level
Squeals and quit within 25 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 25 days of new and squealed so loud it would wake us up
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you bringing this to our attention. This unit has a one year limited warranty that covers machine failures due to a defect in materials or workmanship .Please refer to page 10 of the owner's manual, that can be located underneath the overview section on the product page on bestbuy.com, on how to proceed with the next step. Warm regards. -Don@GEA
GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and working fine since I got it. Excellent pic for me. Very happy with it.
I would recommend this to a friend