Customer Ratings & Reviews
- Model:
- XPIOX3BCBT
- SKU:
- 6521317
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Opal 2.0 ice maker's ice quality, ease of use, and large side tank, frequently praising its ability to produce delicious nugget ice and the convenience of the large water reservoir. However, some customers have expressed concerns regarding the machine's noise level and its longevity, reporting instances of malfunctions and premature failures. The high price point was also a factor in some negative feedback.
This summary was generated by AI based on customer reviews.
That hospital ice ayyyyyeee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy setup. Ice comes out just the way we like it. It keeps full. Easy to add water easy to clean. Noise is not to bad you get used to it.
I would recommend this to a friendMemice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I do not have to worry about buying a bag of ice ever again.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review and choosing a GE Profile Opal Icemaker for your purchase! We are happy to hear that this has made it convenient for you to have that famous nugget ice anytime you want and eliminates the need to go out to buy bags of ice. We are sure this unit will become a fast favorite in your home.
Best Ice Machine Out There
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it and so far so good. Ice machine keeps ice cold for so long, no melting whatsoever. Also I love the scheduling set up on the app that comes with it.
I would recommend this to a friendGreat machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upgrades on the Opal 2 are great. It definately seems quieter than the last model. The black stainless goes great with my other appliances.
I would recommend this to a friendGE profile opal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it takes too long for nugget ice to form. I would like to see this feature improving
No, I would not recommend this to a friendGE profile ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I love this ice machine. It’s quiet, manufactures ice pretty rapidly smart investment very nice. 
I would recommend this to a friendGreat ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been great!! The ice is very good for any beverage you’re having. But like anything, time will tell.
I would recommend this to a friend- Cons mentioned:Noise level
A real noise maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this ice maker for just over a month. It has been cleaned and descaled as per the instructions. I use the recommended distilled water for making ice. At about the 3 week mark it started to make a slight grinding noise. Fast forward and now it sounds like metal on metal screeching that is loud and irritating. I have descaled and cleaned until I am sick of it. Beginning to regret this purchase. Hopefully GE will make this right.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - thanks for taking the time to share your review. We sincerely apologize for the inconvenience you've experienced with your ice maker and are sorry to hear that despite following the cleaning and descaling instructions, the issue persists. If you haven't already, we recommend referring to page 19 of the manual to explore warranty options. Our team is here to assist you in resolving this matter promptly should you have any additional questions or concerns. Take care. Lauren@GEAppliances
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine has been excellent so far. Everything we asked for.
I would recommend this to a friendGreat ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product just make sure u follow the maintenance for cleaning
I would recommend this to a friendBuy this one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing!! But keep it cleaned or it will die on you.
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're loving your Opal! We do recommend regular maintenance to keep your product operating optimally, and if it might be helpful we have information on care and cleaning of the unit starting on page 7 of the manual; you can view that manual on our GE Appliances website when you look up the model number and go to the product page. We're confident you'll be able to enjoy quality ice from your Opal for years to come!
Ice Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in September 2024 , I cleaned it every two weeks . It quite working , so I took it back to Best Buy. I bought a 4 year warranty thinking that if it quit working it could get repaired there or exchange for a new one. Yes they gave me a new one , but had to buy a new warranty for it, so there went all that money for a warranty. Told me didn’t have one in stock, couldn’t ship it to me it would cost me one hundred dollars to ship it to me and I live one hour away from a Best Buy store. Very unhappy I had to pay for another warranty ice machine was only 6 months old. So FYI Best Buy warranty are not worth it for this ice machine!!!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your experience. We'll be sure to pass along your feedback to the appropriate team. -Don@GEAppliances
- Cons mentioned:Noise level, Reliability
Squeals and quit within 25 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 25 days of new and squealed so loud it would wake us up
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you bringing this to our attention. This unit has a one year limited warranty that covers machine failures due to a defect in materials or workmanship .Please refer to page 10 of the owner's manual, that can be located underneath the overview section on the product page on bestbuy.com, on how to proceed with the next step. Warm regards. -Don@GEA
GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and working fine since I got it. Excellent pic for me. Very happy with it.
I would recommend this to a friend- Pros mentioned:Ice quality
Very much worth the expense! You’ll be happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend! There’s a few negative reviews here that in my opinion don’t deserve much merit. They must have set things up wrong or damaged in delivery which would not be the fault of GE. Makes ice pretty quickly, and the ice isn’t the cloudy textured ice that melts very quickly. I bought the 4 year warranty too. Will be buying this as a gift.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - wow, thank you so much for the glowing review and high recommendation! We’re so pleased to hear how happy you are with your purchase and that you’re enjoying delicious nugget ice quickly with this model. Thank you for being a part of the GE Family and have a fantastic day! Lauren@GEA
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great use daily Filled the canister once every three days ice is soft
I would recommend this to a friend- Cons mentioned:Reliability
Love the ice but doesn’t last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 3rd machine in a year. (Warranty) We have taken care of it by the book, exactly how it says and I have replaced it twice. BUY THE WARRANTY!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear that you had this experience with your Opal Icemaker unit and can understand your disappointment. This is not the quality we want for our customers and appreciate the feedback that we will send to our engineers and design team to help us improve or make changes on future builds. If there is anything we can help with feel free to PM us on any of our social media pages. We are happy to help! Dianna@GEAppliances
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect! No problem at all and worth the money
I would recommend this to a friendLove love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine! Works great. Haven’t had any trouble.
I would recommend this to a friendPerfect for family eventd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The portability is what has made the device invaluable during the family gathering
I would recommend this to a friend