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Customer reviews

Rating 4.1 out of 5 stars with 675 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 675 reviews
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Happy with product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is high quality and abundant. Only draw back is the unit keeps asking to be sanitized after we have only used for less than a month and already have sanitized it twice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice? More like Slush!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd GE Profile. Thank the heavens for the geek squad protection plans because i havent had one of these last over 3 years. That being said, they are better than the other ice makers on the market. I love ice, much like Sven, ice is my life. However, this new model produces more slush than ice. Its a difficult balance to have “soft” ice but also not have it instantly melt when you pour a drink. Last models have done a great job, but this one is just bad. If you pour a room temp drink into the “ice”, it nearly melts everything instanlty so you are left with a watered down drink. I know have to ensure i plan drinks well in advance so I get the satisfaction of a super cold drink that is still flavorful.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your Opal ice maker. If the ice nuggets are all slushy, even the ones at the top of the ice bin, the Opal may need to be cleaned. Water quality is very important to the function and required maintenance of your ice maker. Minerals from your water can build up in the Opal over time, which would then need to be cleaned. We recommend using distilled water in your Opal. Even bottled water can have high mineral content. If the ice maker continues to make soft, slushy ice or has never made good ice, contact Opal Support at myopalservice.com or call 1-866-907-6718, Monday through Friday, 8:00 AM - 8:00 PM, EST. GE_Appliances

  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    GE Opal 2.0 Ultra Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the original GE for almost 20 years. It was time to upgrade. The newest version makes ice faster and has the large side tank that is a game changer. The cleaning feature is much easier; the magnetic scooper is a must

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Quality and Quantity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker has been great. We keep it on 24 hours a day and it keeps a fresh supply of ice available at all times. Any ice melting goes to the bottom of the reservoir and is recycled into new ice. A fresh supply of ice is generated to replace any ice that is melted, so the ice supply is virtually always constant. The side tank makes it very easy to make sure that the ice maker never runs empty, and the system is designed so that water can be added without stopping the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 5 out of 5 stars

    Maintenance worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Most annoying part is the upkeep and cleaning, but worth it for that good nugget ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice machine works really great. It is quiet and and the ice doesn’t stick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our ice maker. Very easy to use and love having good ice all the time

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This icemaker is designed to help you enjoy the freshest ice thanks to a batch-based ice system that filters and recirculates water to continually create new, fresh ice. We're glad to hear the Opal is serving you well, and we're confident it'll continue to do so. GE_Appliances

  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Does the job well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is absolutely in love with the machine. We both enjoy the nugget ice. This machine has been running nonstop since we plugged it in and the only time it’s been turned off is when we are, cleaning it. Found no issues with the machine works perfectly highly recommend following the maintenance and cleaning instructions and you should not have a problem with the machine

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Favorite Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my Nugget for 9 months and im obsessed! No issues whatsoever and we have nice, frozen, chewable, perfect ice cubes at all times of the day. Theres an app that pairs with the nugget so you can set the time you want the machine to turn on and off daily. Im obsessed!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Don't use the filter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont use the filter. Like a dummy, I tried even though the lable has every thing known to human kind to be toxic. It made the water taste horrible. It works fine without it. Other wise I like the ice it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements, Noise level

    Rated 2 out of 5 stars

    Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very loud, in my experience, and feels like there's not much ice, well, as a person who really likes these pebble ice. Love the ice though. When first setting it up and reading all the directions, this item seems to be a high maintenance ice maker and just going to make me frustrated overtime. Overall, without all the other issues, the ice is pretty great, but would not recommend this.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your honest feedback with us. We know how important it is to have an ice maker that meets your expectations and we're happy to share your thoughts on the ice production and maintenance of this model with our team for future consideration. We're sure you'll continue to enjoy the ice for a long time to come! GE_Appliances

  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Opal ice machine. It works great and makes a lot of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 5 out of 5 stars

    GE Profile Nugget Ice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes great ice in timely manner. The only inconvenience is it requires cleaning often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product – Works Exactly as Expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase. The product works exactly as described and has been reliable since day one. Setup was quick and straightforward, and the build quality feels solid. It performs consistently and does what it’s supposed to without any issues. Overall, this has been a great addition and I would definitely recommend it to anyone considering it. Excellent value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice machine was easy to install. The whole family loves the crushed ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 3 out of 5 stars

    Ice Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is great, I like that I can use filtered water in it. Maintaining it is a bit annoying, have to take it to the sink drain it and run vinegar through it for a while to get it back running well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While the Opal only requires the use of potable water, using distilled water in the machine will decrease the frequency of required cleanings. When using distilled water, we recommend sanitizing the unit once a month. Descaling may not be required at all when using distilled water, as you most likely will not need to remove mineral deposits. GE_Appliances

  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Just get it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. She's always wanted a nugget ice maker. This one is awesome and well built. Loads of capacity and makes ice fast. Cleaning process isn't too hard and keeps ice nice and fresh tasting. We love the light and the extra storage tank is super easy to fill. The magnetically attached scoop holder and scoop can be placed anywhere on the side of the unit. Love this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was an easy set up and has been a great addition to my workspace kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it!! You will have ice in less then 15 minutes. Only down side is that is is a bit noisy

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    GE Profile - Opal 2.0 Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this Ice maker; the ratings do not lie. The best ice maker on the market.

    I would recommend this to a friend