Customer Ratings & Reviews

Works great! Easy to set up. Easy to clean. Totally worth it.

This was truly an amazing investment. It was a Christmas Gift for my wife, but as her husband, I even fell in love with this item. I never enjoyed Ice before as I do now. You make a cold Ice Coffee, people think you got it from Starbucks. The cokes taste better. It’s definitely a cool add on to our kitchen counter and adds a luxury look to it. Thanks Best Buy

Love the Ice, but you definitely have to keep up with the maintenance in order to keep the machine working properly.

Delivers exactly what it advertises. Good, crunchy ice pellets. Great for all sorts of drinks. The kids are making "dirty sodas" and parents are using it daily for iced coffee. The side container is helpful, because it does go through water quickly. Not sure I'd pay full price, but with significant a Black Friday sale, the value was much better.

Love the color and the ice turns out great each time, I use this daily!!

Best purchase! We kept running out of ice during our family gatherings. Since we picked the GE Profile Ice Maker, there has been no more issues with running out of ice. This ice maker makes perfect size nuggets and will always be full.

This is my third one. I always buy the protection plan for this type of appliance that has water flowing through it full time. They've made a lot of improvements. This one is much quieter. My first one failed most likely because of too much hard water scale build-up and I was seeing mold in the ice. The replacement had a new feature to light up and remind me when it needs to be cleaned and descaled. I was diligent about doing that often, but it developed an internal leak. This newest one lights up to remind me to descale it and lights up more often to remind me to sanitize it. The cleaning process has a quick clean for sanitization and long clean for descaling. I've owned other countertop ice makers in the past that were terrible. This GE Opal is the best, I highly recommend it for performance but also highly recommend you don't take this home without a protection plan. Both of mine lasted just over 2 years, and with all the improvements they've made on this one, you should get the 4 year plan.

It makes fantastic ice… but it is wildly unusable. My first machine lasted 2 weeks before it started making noises like a demon being exorcized from a shrieking cat. It is so loud I can hear it FROM DOWN THE ROAD when I’m walking my dog. It’s a wonder my neighbors never made a noise complaint. I returned it and got a new one. The new one lasted an entire month before it started doing the same thing. If I didn’t live in an apartment, I’d just buy a new fridge with a good ice maker in it. If you own a home, honestly do that. Save yourself the trouble and your hearing.

Works great. Makes the ice really fast. Perfect little ice nuggets.

This unit is a great ice maker. I add filtered water to enhance the "flavor" of the water. No flavor means great tasting water. The only reason I didn't give a 5 stars was because of the price.

Bought this ice maker in Aug 2025. Makes plenty of ice but makes a terrible growling sound when the ice maker is moving ice to the storage bin. Looking online this seems to be a common gearbox issue. I will be looking to return for repairs or hopefully replacement.

Works great! Easy to take care of. My family loves the nugget ice for all there beverages.

This is a great product. The only issue I have is the actual ice holder will fall if you don't hold it when scooping ice out. It happened to my wife and almost happened to me

I love how fast the ice is made. I do not like that the filter needs to be changed every 2 weeks.

Love this ice maker. Sleek and elegant design. Quiet and ice is delicious.

So far its a great product. A little bit of noise.

I am on my 3rd opal ice maker. The first one stopped working one week after warranty expired, said i woukdnt own another one. I wound up buying it agsin on sale and purchased ot with the savings! Yep, barely out of one year watranty, it died! Replaced it under extended warranty and i purchased another warranty. Works great when it works, just dies after about a year. Extremely noisy!!!

So easy to use, so easy to clean, ice is the perfect crunch!

I am extremely pleased with this ice maker. It produces consistently perfect ice every time, and it has proven to be well worth the investment. The included metal ice scoop, along with the convenient side attachment, is a thoughtful addition—no more searching for the scoop, as it now hangs neatly in plain view. Overall, an excellent product. All I can say is: ICE, ICE, BABY!

Couldn't be happier. Makes Ice fast and the quality is excellent. I've got 5 kids and we go through Ice fast... I think we've doubled our water intake because of this ice machine.