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Customer reviews

Rating 4.1 out of 5 stars with 708 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers often highlight the Opal 2.0 Ultra Nugget Ice Maker's excellent ice quality and overall performance, along with its ease of use and generous capacity. The sleek design and convenient size are also appreciated by some users. However, some customers have noted concerns about the noise level and maintenance requirements, while a few have experienced issues with the water tank recognition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 708 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this ice maker for years and love the nugget ice. I have had no problems with it. I like it so much that I ended up buying a second one for my mom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Did not disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set up. Easy to clean. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    If you want a counter ice machine, this is the one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers exactly what it advertises. Good, crunchy ice pellets. Great for all sorts of drinks. The kids are making "dirty sodas" and parents are using it daily for iced coffee. The side container is helpful, because it does go through water quickly. Not sure I'd pay full price, but with significant a Black Friday sale, the value was much better.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    Great machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the ice turns out great each time, I use this daily!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Mr. Bill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use clean and looks good on counter top

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice? More like Slush!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd GE Profile. Thank the heavens for the geek squad protection plans because i havent had one of these last over 3 years. That being said, they are better than the other ice makers on the market. I love ice, much like Sven, ice is my life. However, this new model produces more slush than ice. Its a difficult balance to have “soft” ice but also not have it instantly melt when you pour a drink. Last models have done a great job, but this one is just bad. If you pour a room temp drink into the “ice”, it nearly melts everything instanlty so you are left with a watered down drink. I know have to ensure i plan drinks well in advance so I get the satisfaction of a super cold drink that is still flavorful.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your Opal ice maker. If the ice nuggets are all slushy, even the ones at the top of the ice bin, the Opal may need to be cleaned. Water quality is very important to the function and required maintenance of your ice maker. Minerals from your water can build up in the Opal over time, which would then need to be cleaned. We recommend using distilled water in your Opal. Even bottled water can have high mineral content. If the ice maker continues to make soft, slushy ice or has never made good ice, contact Opal Support at myopalservice.com or call 1-866-907-6718, Monday through Friday, 8:00 AM - 8:00 PM, EST. GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    What the actual heck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes fantastic ice… but it is wildly unusable. My first machine lasted 2 weeks before it started making noises like a demon being exorcized from a shrieking cat. It is so loud I can hear it FROM DOWN THE ROAD when I’m walking my dog. It’s a wonder my neighbors never made a noise complaint. I returned it and got a new one. The new one lasted an entire month before it started doing the same thing. If I didn’t live in an apartment, I’d just buy a new fridge with a good ice maker in it. If you own a home, honestly do that. Save yourself the trouble and your hearing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Given the issues you had with your Opal, we'd very much like to review your situation. If you still have the product, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Maintenance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ice, but you definitely have to keep up with the maintenance in order to keep the machine working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great pellet ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can schedule when it turns on and off. We had the prior model and this model produces more crunchable ice. Very pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best nugget ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one. I always buy the protection plan for this type of appliance that has water flowing through it full time. They've made a lot of improvements. This one is much quieter. My first one failed most likely because of too much hard water scale build-up and I was seeing mold in the ice. The replacement had a new feature to light up and remind me when it needs to be cleaned and descaled. I was diligent about doing that often, but it developed an internal leak. This newest one lights up to remind me to descale it and lights up more often to remind me to sanitize it. The cleaning process has a quick clean for sanitization and long clean for descaling. I've owned other countertop ice makers in the past that were terrible. This GE Opal is the best, I highly recommend it for performance but also highly recommend you don't take this home without a protection plan. Both of mine lasted just over 2 years, and with all the improvements they've made on this one, you should get the 4 year plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Makes the ice really fast. Perfect little ice nuggets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ge profile nugget ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great nugget ice machine, this is my 3rd one. the 1st 2 i bought where cheaper and just didn't work good. worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this opal ice maker about a month ago. I have been Extremely satisfied. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Broken Again!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the first generation, 1.0, which kept breaking but made incredible ice. This new 2.0 also made ice fast and plenty of it, but it only lasted four months until the wailing from the machine started again. This machine seemed more robust in its build, but the engineers needed to fix the part that pushed the ice out. That's whats making the noise. I am so disappointed, as it works great when it works!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker for the Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! We kept running out of ice during our family gatherings. Since we picked the GE Profile Ice Maker, there has been no more issues with running out of ice. This ice maker makes perfect size nuggets and will always be full.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    Favorite counter top ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. Sleek and elegant design. Quiet and ice is delicious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mandatory Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great icemaker for everyday use! Definitely couldn’t live without this in our lives!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Better ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet, works great, makes double the ice of the last machine that i had. Looks better. Side tank holds more water for less refilling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Opal 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a great product. A little bit of noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Glad I chose this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, so easy to clean, ice is the perfect crunch!

    I would recommend this to a friend