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Customer reviews

Rating 4.1 out of 5 stars with 709 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers often highlight the Opal 2.0 Ultra Nugget Ice Maker's excellent ice quality and overall performance, along with its ease of use and generous capacity. The sleek design and convenient size are also appreciated by some users. However, some customers have noted concerns about the noise level and maintenance requirements, while a few have experienced issues with the water tank recognition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 709 reviews
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Glad I chose this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, so easy to clean, ice is the perfect crunch!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Better than Sonic ice!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second opal. The first one lasted about 6 years. One of the best gifts ever! Wonderful ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker, if you are willing to maintain it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is the bomb, and does what it is supposed to do - make crunchy chewable nugget ice, like some fast food places have, so that my wife can have the ice she loves when she wants it! The capacity and production rate are more than adequate, and I cannot see using one of these WITHOUT the optional side tank accessory. You really don't want to have to pull the ice bin out and pour water in that way, especially if you use a lot of ice. Just be aware of the maintenance required. I went into this knowing the maintenance requirements - weekly or so sanitize cycles, as well as monthly or so descaling cycles. If you schedule it to be off at night (say 10pm to 7am), you can squeeze several more days in between cleaning cycles. It doesn't bother me, and just ensures everything is clean, fresh and pristine. All in all recommended, but know about the cleaning requirements before you purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker Ice Maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with this ice maker. It produces consistently perfect ice every time, and it has proven to be well worth the investment. The included metal ice scoop, along with the convenient side attachment, is a thoughtful addition—no more searching for the scoop, as it now hangs neatly in plain view. Overall, an excellent product. All I can say is: ICE, ICE, BABY!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Ice Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing that I did buy in years Works perfect, always have a nice ice on my counter

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great ice maker but at a cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker has been really doing a great job. One thing I can suggest is having it close to a sink so you can refill the side tank easily. The other thing I didn't know is how often it is recommended for the cleaning cycle. I know it's a bit spendy for most people but if you feel like splurging on a ice maker this is the one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. Is not to big on the counter. I do the maintenance as the lights come on, about once a week.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Third time to purchase it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 3rd opal ice maker. The first one stopped working one week after warranty expired, said i woukdnt own another one. I wound up buying it agsin on sale and purchased ot with the savings! Yep, barely out of one year watranty, it died! Replaced it under extended warranty and i purchased another warranty. Works great when it works, just dies after about a year. Extremely noisy!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that your Opal's didn't work as expected. We hope you have a great experience with your new unit. We will be sure to pass this information along to our Opal team. GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Ge opal 2.0

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this ice maker in Aug 2025. Makes plenty of ice but makes a terrible growling sound when the ice maker is moving ice to the storage bin. Looking online this seems to be a common gearbox issue. I will be looking to return for repairs or hopefully replacement.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to assist you with Opal icemaker and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Its so fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this small pebble ice maker. It mskes ice really fast. The water resivor is so easy to fill without making a mess. It looks great sitting on the countertop. So far do good.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast the ice is made. I do not like that the filter needs to be changed every 2 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy wife no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and wife loves it all that matters.machinenworks great have had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after about a month, this thing is awesome. Makes ice quickly, and isn't louder than typical ice makers in a fridge. The refill tank makes it easy to refill and know when the water is getting used up, which is a huge plus! If you want the best pellet ice, this is the machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're pleased to hear how much you love your ice maker! The side tank is a great addition that helps reduce how many times you have to refill the ice machine. Thanks for allowing GE Profile to be part of your home. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice Maker 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but it’s a bit temperamental and by this is the line which pulls from the reservoir. If it’s not lying flat, it will get air locked and water will not flow to ice maker internal reservoir. Also was took by Best Buy this ice maker would make three different size ice cubes but it does not do so. Only the so called sonic ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Next Gen Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE seems to have finally rethought this product. It is louder than previous models but so far their changes have been good.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Nugget ice is the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ice maker available. Great addition for those who like nugget ice. There is no other tabletop ice maker available that does a better job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Will buy this one over any other!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice machine, I’m so glad I upgraded because it’s very worth it! Easy to set up and use and especially CLEAN!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice machine review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and the ice comes out fast/delicious. My only complaint is unless there is water under the container it won’t pull from reserve directly. So even if the side tank is full I still have to put water in the machine. Just and extra step and can be annoying if you forget.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    GE FAIL.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd or fourth one and the auger is a continual problem. It makes a horrible screeching noise. For the price this is disappointing. You would think GE works do something about this. We will be returning and getting a whole different Ice maker and brand. So unfortunate because we believe this makes the best ice nuggets. We may be wrong though.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with the sound level of your Opal. Please send us a private message via Facebook, Instagram or X with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Wanted Nugget Ice for Years

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier. Makes Ice fast and the quality is excellent. I've got 5 kids and we go through Ice fast... I think we've doubled our water intake because of this ice machine.

    I would recommend this to a friend