Customer Ratings & Reviews

Makes great ice. Hard to keep clean and eventually becomes extremely loud and has some issues.

Wow. What a great gift. I have been told this was best gift ever at least 10 times. If you like soft ice this is the machine for you. Low maintenance.

I love how much ice this machine makes. I recently had a party, and my ice maker did not disappoint. I purchased back-up ice just in case I ran out but it wasn't used. The ice machine would be a great purchase for anyone needing a machine.

Love it so far. Many talked about the noise it makes, but it really isn't all that loud. With anything else, you get used to it. We use it all day, everyday.

We bought this Opal 2.0 Ultra Ice Maker as a gift for our son, after owning and being very pleased with the same ice maker for both our permanent residence and our second home. So, this is the third Opal 2.0 Ultra Ice machine we have purchased. To be sure, the scale inhibiting filter will need to be replaced every month or so, and proper sanitization and cleaning is simply a fact of life with these machines. We always use tap water to make ice. We make sure to clean and sanitize the unit and replace the filter on a monthly basis. I went ahead and bought the 4 year extended maintenance plan offered by BestBuy for each of the machines..."just in case", but have never had to use that service. Bottom line is that this Opal 2.0 Ultra Ice Machine is probably the most used appliance in our kitchen and is definitely the most popular appliance with our guests...All of our visiting friends have LOVED it! Go ahead and buy one, you (and your friends) won't regret it!

Love how easy this Ice machine was to set up and love the little nuggets

The device works good, but it will show to add water when the side tank is full. I’ve had other older models and they all have had this same problem. I was hoping by upgrading, that this problem would be resolved, but it’s not. If it wasn’t for that issue, it would be a 5 star rating.

My grandchildren are in so many activities keeping ice for water bottles was impossible now they love the ice maker makes their lives so much easier

Best addition to the kitchen! Not too loud. Fast ice! Use distilled water

Best ice machine ever. We love it and its actually easier to maintain and clean than i thought it would be. I have already recommended this to several family members

This ice maker works beautifully. I love the soft chewable nuggets!

I like the ice maker, it works great! The only reason for giving 4 star in place of 5 is because I went round and round (over 30 mins) with the silly call center while trying to get in contact with my local store. (And they still didn’t help me). The foreign, barely-speak-English call center is a joke and not helpful whatsoever. They just keep transferring you off to someone else. The ice maker is great though.

The 9ce from this machine is perfect. From the shape to the crunch it goes into any drink from moscow mules to your kids apple juice. Cleaning is easy and quiet operation.

Lots of cleaning required, but it's automatic so not horrible to do. Great ice!

Great ice. We've owned three of them. My only complaint is they only last a couple of years before they need to be replaced.

Very good machine but more noisy than previous model due to added ventilation. This is our 3rd machine.

Perfect ice! The machine needs to be sanitized every week, the process is easy but can seem tedious. I personally like the reminder so I know there’s not mold/bacteria build up, which was a problem I had with the smaller ice machines. Ice is made quickly!

Only thing I'd change is the scoop holder NOT hold water that's left behind on the scoop. Otherwise, this thing is AWESOME AND MAKES A FULL TUB SOOOO QUICKLY!!!!

My wife’s new obsession. Quietly and consistently makes “the good ice” for her iced coffees and soft drinks that both taste great and are aesthetically pleasing to her.

Great ice maker! I have a smaller ice maker in my basement but this one i have in my kitchen. It makes ice so much quicker and i love the size of small chunks it makes. Its a little loud at times but not always. Definitely recommend this item.