Customer Ratings & Reviews

It worked well, but the price is too high. Found a similar one way cheaper and great quality.

We replaced an GE Opel ice maker that worked well for 2 years. We did have to return a couple cause they weren’t making ice. The third one made ice but after we did a descale with vinegar it worked far better. Made me wonder if the others we returned would have worked after a descale.

What a perfect ice maker Easy set up and the perfect ice.

Makes great ice. Hard to keep clean and eventually becomes extremely loud and has some issues.

We bought this Opal 2.0 Ultra Ice Maker as a gift for our son, after owning and being very pleased with the same ice maker for both our permanent residence and our second home. So, this is the third Opal 2.0 Ultra Ice machine we have purchased. To be sure, the scale inhibiting filter will need to be replaced every month or so, and proper sanitization and cleaning is simply a fact of life with these machines. We always use tap water to make ice. We make sure to clean and sanitize the unit and replace the filter on a monthly basis. I went ahead and bought the 4 year extended maintenance plan offered by BestBuy for each of the machines..."just in case", but have never had to use that service. Bottom line is that this Opal 2.0 Ultra Ice Machine is probably the most used appliance in our kitchen and is definitely the most popular appliance with our guests...All of our visiting friends have LOVED it! Go ahead and buy one, you (and your friends) won't regret it!

This icemaker was purchased after a smaller countertop one died. I've had this a week and LOVE it. It makes the best ice and the water take is a game changer. I like that there is an app to remind me to clean it. The tray opens and tilts out, so you can hold your cup and scoop your ice without worrying that the tray is going to fall. Also, the magnetic scoop holder is genius. This was more expensive than my first icemaker but well worth the investment.

This icemaker is the best icemaker I have ever owned but you have to make sure you do two things in order for it to keep working well. 1) DO NOT USE THE FILTER. After a short period of time, it simply will not support the flow of water required by the pump for the system to work properly. 2) Instead, use filtered, purified water in the system. My daughter has a Brita filter on her kitchen tap that reduces the Total Dissolved Solids (TDS) to around 150 ppm (use a tester). I took it one step further and take that water and use a countertop RO water purification system that reduces the TDS to zero (it is probably not, but my meter only reads parts per million and not lower). By using that water, and no filter installed in the icemaker, I have been using the icemaker for around three months with no issue (no descaling, no cleaning). I am planning on cleaning the icemaker every few months or so, but so far, no issues with what other reviews have said on BestBuy and online (low water alert, descale, etc.)

This is a great product. The only issue I have is the actual ice holder will fall if you don't hold it when scooping ice out. It happened to my wife and almost happened to me

I’m not a fan of ice, but I got it for my wife for Christmas. Now that I’ve tried it, I’m hooked and eating ice all the time! I need to find her a diffrent gift exclusively for her next year.

Absolutely love the GE Profile Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter. This machine delivers exactly what it promises—perfect, soft, chewable nugget ice that rivals what you get at restaurants.

Makes great ice and quick. The small crunchy ice is best.

I got tired of using ice trays and waiting overnight for ice to form. Quick chewable ice.

Expensive but god ice maker. It does make good ice very quickly.

I like the ice maker, it works great! The only reason for giving 4 star in place of 5 is because I went round and round (over 30 mins) with the silly call center while trying to get in contact with my local store. (And they still didn’t help me). The foreign, barely-speak-English call center is a joke and not helpful whatsoever. They just keep transferring you off to someone else. The ice maker is great though.

I really do like it so far. But, having issue with cleaning and sanitize function weekly. I don't think that normal. I will give it 1 more week before I will have to return it.

Perfect ice! The machine needs to be sanitized every week, the process is easy but can seem tedious. I personally like the reminder so I know there’s not mold/bacteria build up, which was a problem I had with the smaller ice machines. Ice is made quickly!

Great ice maker. Easy to install and makes ice consistently. Wish it would keep the ice cold from melting

Best ice machine ever. We love it and its actually easier to maintain and clean than i thought it would be. I have already recommended this to several family members

Love it so much its like sonic ice. alot of maintnance required

Great ice maker! I have a smaller ice maker in my basement but this one i have in my kitchen. It makes ice so much quicker and i love the size of small chunks it makes. Its a little loud at times but not always. Definitely recommend this item.