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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.1 out of 5 stars with 663 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 663 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker. Kept up with the party.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for a party. It worked great. Starts producing ice in a few minutes and keeps making it as you take it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nugget ice cubes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great countertop ice maker, fits perfectly in a area of my laundry room

    I would recommend this to a friend
  • Cons mentioned:
    Maintenance requirements

    Rated 3 out of 5 stars

    It was great while it lasted

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product up until it didn’t last after only 4 months and to be honest it’s too expensive to not last. The maintenance for the product is also a lot. I’m glad I always purchase geek squad protection because it definitely came in handy this time. I returned it today with no issues and bought a less expensive version.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re sorry to hear your ice maker didn’t last as long as expected, but we truly appreciate your honest feedback on the upkeep and are glad your protection plan was able to help—hopefully we’ll have the chance to earn back your trust with a future GE Appliances product. Thanks for sharing your review! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Louder than the old versions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third ice maker and no. 2 from GE. Last one died from the discharge cone motor dying. The new filter should help with scale build up and it has better reminders for sanitizing and descaling. The fan in the back is bigger and louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pellet ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can schedule when it turns on and off. We had the prior model and this model produces more crunchable ice. Very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine!! East to set up and makes ice very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    GE Profile Opal Ultra Nugget Ice Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this ice maker, but it stopped making ice after just 2 months. It says to "add water", but it clearly is filled with water. I'm on hold with GE now. I'm sure they will rectify the situation.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful works really great!! Gives me the best ice I could ever ask for without having to go to a restaurant and purchasing a bag.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Opal 2 Ultra fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Opal 2 ultra is an improvement over the older Opal 2. Still not overly quiet but it is on par with ice machines so buyer beware you are getting what you are paying for. The ice is slightly less dense, but this is actually nicer for people who like to chew the ice and if you don't why are you spending or thinking of spending this kind of money on a specialty ice machine. Overall, I love it and well worth the money. The cleaning schedule is a necessary evil, so if you don't want to clean it, get a different type of ice machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love this ice maker!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this ice machine! Soft chewable ice just like you get from Sonic! Runs pretty quiet, and keeps the ice drawer full. The side tank is so nice and has a magnet to hold it in place but removes easily to refill. The scoop with magnetic holder is nice because I can position it anywhere I want and any angle. Has an app you can use to control The unit if you’d like it. Highly recommend using mineral water in it to keep mineral deposits from forming in the lines. Makes cleaning it alot easier and less often. One of the best purchases I’ve made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Love This!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker! It is so nice and makes ice quickly and as long as you keep the water tank filled up you never run out.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little ice maker. I love the nugget ice. Makes ice quickly. There is regular maintenance but very easy to do and it keeps the ice tasting fresh. I always use distilled water in the ice maker. The app keeps you up on the maintenance which is convenient. I highly recommend this nugget ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Great Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Easy to set up and no issues so far. It is not noisy, functions perfectly and makes great ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    GE Profile - Opal 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions well, with the exception of periodically it makes the "whining" noise. Based on research this ice maker makes that noise when the ice gets jammed up in the despenser. This would be the second one that I'm going to take back, due I can't take the whining noise and having to shut it off so the ice can defrost and turning it back on.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      There are various sounds that Opal Ice Maker will make during operation. We recommend you take a moment to review the support article on the GE Appliances website titled: "Opal Ice Maker - Normal Sounds." Thanks for sharing your feedback. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the ice low maintenance great units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one previously for about 4-5 years and loved it so much when it stopped working I purchased my second one. After a few hiccups with my second purchase of this product all has been great. The only thing that I am not crazy about is that the hose that goes from the unit to the side tank is a dark color now. I clean it every 4 to 6 weeks since I use filtered water and I used to watch that hose to make sure there were not any particles floating around. If I saw anything I would clean it early. Now you can’t see anything since the hose is dark. Other than that I love this product. The best thing GE makes in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Run and buy this ice maker!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run and buy this ice maker!! The nugget ice is the best!! We couldn't decide which ice maker to buy but im extremely happy we decided for this one. Very quiet always has ice ready. One of the best parts is we can control it with our phone so when we get home from a hot day the ice is ready to have a refreshing drink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy from Best Buy!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Daugher for a Christmas gift and it stoped working after a few weeks! They called Best Buy and they said they needed to call the company. It’s been a bunch of crap. So don’t buy it from Best Buy!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear your daughter is having an issue with the Opal. Please have them send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with them quickly. To further discuss your experience with Best Buy, we recommend reaching out to them directly at 800-433-5887. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Ice maker! Little steep on the price but totally worth it. Easier to drink water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ice Ice Baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this product for the last year; very reliable and easy to use and maintain.

    I would recommend this to a friend