Customer Ratings & Reviews
- Model:
- XPIO13SWSO
- |
- SKU:
- 6643852
Customer reviews
Rating 4.1 out of 5 stars with 663 reviews
(663 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice maker. Kept up with the party.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this for a party. It worked great. Starts producing ice in a few minutes and keeps making it as you take it out.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
I would recommend this to a friend Rated 5 out of 5 stars
Nugget ice cubes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great countertop ice maker, fits perfectly in a area of my laundry room
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
I would recommend this to a friend- Cons mentioned:Maintenance requirements
Rated 3 out of 5 stars
It was great while it lasted
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this product up until it didn’t last after only 4 months and to be honest it’s too expensive to not last. The maintenance for the product is also a lot. I’m glad I always purchase geek squad protection because it definitely came in handy this time. I returned it today with no issues and bought a less expensive version.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We’re sorry to hear your ice maker didn’t last as long as expected, but we truly appreciate your honest feedback on the upkeep and are glad your protection plan was able to help—hopefully we’ll have the chance to earn back your trust with a future GE Appliances product. Thanks for sharing your review! Lauren@GEAppliances
- Pros mentioned:Ice quality
Rated 4 out of 5 stars
Louder than the old versions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our third ice maker and no. 2 from GE. Last one died from the discharge cone motor dying. The new filter should help with scale build up and it has better reminders for sanitizing and descaling. The fan in the back is bigger and louder.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great pellet ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that you can schedule when it turns on and off. We had the prior model and this model produces more crunchable ice. Very pleased with the purchase.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stone White
I would recommend this to a friend- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Machine!! East to set up and makes ice very quickly!
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
GE Profile Opal Ultra Nugget Ice Maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this ice maker, but it stopped making ice after just 2 months. It says to "add water", but it clearly is filled with water. I'm on hold with GE now. I'm sure they will rectify the situation.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
I would recommend this to a friend - Pros mentioned:Ice quality, Overall performance
Rated 5 out of 5 stars
Wonderful!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful works really great!! Gives me the best ice I could ever ask for without having to go to a restaurant and purchasing a bag.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
New Opal 2 Ultra fan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Opal 2 ultra is an improvement over the older Opal 2. Still not overly quiet but it is on par with ice machines so buyer beware you are getting what you are paying for. The ice is slightly less dense, but this is actually nicer for people who like to chew the ice and if you don't why are you spending or thinking of spending this kind of money on a specialty ice machine. Overall, I love it and well worth the money. The cleaning schedule is a necessary evil, so if you don't want to clean it, get a different type of ice machine.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love this ice maker!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this ice machine! Soft chewable ice just like you get from Sonic! Runs pretty quiet, and keeps the ice drawer full. The side tank is so nice and has a magnet to hold it in place but removes easily to refill. The scoop with magnetic holder is nice because I can position it anywhere I want and any angle. Has an app you can use to control The unit if you’d like it. Highly recommend using mineral water in it to keep mineral deposits from forming in the lines. Makes cleaning it alot easier and less often. One of the best purchases I’ve made in a long time.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Ice quality
Rated 5 out of 5 stars
Love This!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker! It is so nice and makes ice quickly and as long as you keep the water tank filled up you never run out.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stone White
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Nugget ice ❤️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little ice maker. I love the nugget ice. Makes ice quickly. There is regular maintenance but very easy to do and it keeps the ice tasting fresh. I always use distilled water in the ice maker. The app keeps you up on the maintenance which is convenient. I highly recommend this nugget ice maker.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Overall performance
Rated 5 out of 5 stars
Great Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Easy to set up and no issues so far. It is not noisy, functions perfectly and makes great ice.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
GE Profile - Opal 2.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It functions well, with the exception of periodically it makes the "whining" noise. Based on research this ice maker makes that noise when the ice gets jammed up in the despenser. This would be the second one that I'm going to take back, due I can't take the whining noise and having to shut it off so the ice can defrost and turning it back on.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .There are various sounds that Opal Ice Maker will make during operation. We recommend you take a moment to review the support article on the GE Appliances website titled: "Opal Ice Maker - Normal Sounds." Thanks for sharing your feedback. -Don@GEAppliances
- Pros mentioned:Ice quality, Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love the ice low maintenance great units
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love my ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one previously for about 4-5 years and loved it so much when it stopped working I purchased my second one. After a few hiccups with my second purchase of this product all has been great. The only thing that I am not crazy about is that the hose that goes from the unit to the side tank is a dark color now. I clean it every 4 to 6 weeks since I use filtered water and I used to watch that hose to make sure there were not any particles floating around. If I saw anything I would clean it early. Now you can’t see anything since the hose is dark. Other than that I love this product. The best thing GE makes in my opinion.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Run and buy this ice maker!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run and buy this ice maker!! The nugget ice is the best!! We couldn't decide which ice maker to buy but im extremely happy we decided for this one. Very quiet always has ice ready. One of the best parts is we can control it with our phone so when we get home from a hot day the ice is ready to have a refreshing drink.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
I would recommend this to a friend Rated 3 out of 5 stars
Don’t buy from Best Buy!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Daugher for a Christmas gift and it stoped working after a few weeks! They called Best Buy and they said they needed to call the company. It’s been a bunch of crap. So don’t buy it from Best Buy!!!
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stone White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your daughter is having an issue with the Opal. Please have them send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with them quickly. To further discuss your experience with Best Buy, we recommend reaching out to them directly at 800-433-5887.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great ice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Ice maker! Little steep on the price but totally worth it. Easier to drink water.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ice Ice Baby
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this product for the last year; very reliable and easy to use and maintain.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend



































