Customer Ratings & Reviews
- Model:
- XPIO13SWSO
- SKU:
- 6643852
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Maintenance requirements
Awesome Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ice machine! 2nd one! Only drawback is that you have to sanitize about every 2 weeks...my other ice machine did not have this feature.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Ice Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were so tired of always having to drive to our favorite gas station for crushed ice. We finally made the decision to get our own. We are loving it! Sure, some of the maintenance might be a bit much, but saving us from having to drive in to town makes it all worth it!
I would recommend this to a friend With upgrades, comes issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upgrades are nice, but there's a glitch with the software stating I need to descale it after 3 days. Then whenever you do have to descale it..you have to let it sit for 18 hours! You also have the choice of placing a filter inside which is an extra cost. Do I recommend it.. kinda?
No, I would not recommend this to a friend- Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides constant ice, reminder to refill water, sanitize
I would recommend this to a friend - Pros mentioned:Overall performance
Ice machine
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the fact when the ice melts it recirculats the water.
I would recommend this to a friend - Pros mentioned:Ease of use
Great ice machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine! Easy to use and clean. Would recommend getting one!
I would recommend this to a friend - Pros mentioned:Ice quality
Great Nugget Ice Maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We previously had the Opal 1.0 and had issues so we were kind of skeptical going with GE again. However, with this model it seemed like they addressed the issues with overheating causing the unit not to make ice. On this model there are two radiators and a fan on the back along with an removable air filter. These additions so far seem to keep the unit a lot cooler. Hopefully, we can get more than two years out of it. We love it so far. Gets ice in about 15 mins and full in about 4 hours 2-3 hours.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and putting your trust in us again. Glad you were able to upgrade to the newer version. This new Opal will be sure to keep up with all your cold drinks and become a fast favorite in your home!
- Pros mentioned:Ice quality, Overall performance
Awesome ice machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great ice maker. It looks good and makes high quality ice. Runs smoothly and the ice is perfect!
I would recommend this to a friend - Pros mentioned:Ease of use
Mr. Bill
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use clean and looks good on counter top
I would recommend this to a friend - Pros mentioned:Capacity, Ice quality
Best nugget ice machine on the market.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes amazing nugget ice. Very easy to clean. The side tank is a amazing. Very high quality machine. Would give 6 stars if I could.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Machine so Far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have done a lot of research on this particular ice maker snd decided to purchase it on a whim. I have yet to regret that decision.
I would recommend this to a friend - Pros mentioned:Overall performance
Frustrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isnt really a review, nobody ever wins the $400 its just a ploy to get good reviews on their items so people will buy them more
I would recommend this to a friend Great Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker purchased. I have purchased 2 others in the past and this is truly the best ice. The replaceable filter and side reservoir a plus!
I would recommend this to a friend- Pros mentioned:Ice quality
Big Difference in Noise Levels
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it’s much quieter than the other model I bought before this ice maker. The descale lights shows up frequently; even after cleaning 3 days earlier? My family loves the ice nuggets!
I would recommend this to a friend Great replacement for a refrigerator ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Wifi enabled so we placed in a side room where it can tell us if it needs attention. The side car water holder is a great addition to not have to constantly add water. We chose this instead of a new refrigerator where our icemaker broke. The ice itself is solid.
I would recommend this to a friend- Pros mentioned:Ice quality
Cool Ice Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! It makes a lot of ice in each batch!
I would recommend this to a friend - Pros mentioned:Overall performance
Opal 2.0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine has its flaws sometimes. On my third machine but still the best out in the market in my opinion
I would recommend this to a friend - Pros mentioned:Ice quality
Good ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice quality machine that produces perfectly shaped ice.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Great nugget ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is great to use and relatively easy to set up. It makes eyes a very quickly so you will have no shortage of the best ice around!
I would recommend this to a friend - Pros mentioned:Ice quality
Love and Hate this machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice!!!! But we are now using our 4th machine. Our machines were cleaned and cared for just as directed. We pet and pamper all of them but between 12-18 months on each of them, they die. Obviously we love the ice enough to keep buying the machines but my best advise is DO NOT buy without purchasing the extended insurance coverage
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you love the ice and want to say thanks for your continued support. That said, we're truly sorry to hear you've experienced repeated issues with your machines, even with proper care. We can understand how frustrating that must have been, and we really appreciate your feedback. We'll be sure to share your experience with our product team for further review. If you ever need assistance in the future, don't hesitate to reach out to us directly. We're always happy to help! - Julia@GEAppliances