Customer Ratings & Reviews

This ice maker works beautifully. I love the soft chewable nuggets!

I LOVE this ice maker, but it stopped making ice after just 2 months. It says to "add water", but it clearly is filled with water. I'm on hold with GE now. I'm sure they will rectify the situation.

Great buy! Easy to set up and no issues so far. It is not noisy, functions perfectly and makes great ice.

Great Machine!! East to set up and makes ice very quickly!

I loved this product up until it didn’t last after only 4 months and to be honest it’s too expensive to not last. The maintenance for the product is also a lot. I’m glad I always purchase geek squad protection because it definitely came in handy this time. I returned it today with no issues and bought a less expensive version.

I have only had the unit for a couple of weeks, but so far so good. The instructions to connect to wi-fi absolutely do not work and I had to call for support. Someone needs to rewrite the instructions for this.

Great little ice maker. I love the nugget ice. Makes ice quickly. There is regular maintenance but very easy to do and it keeps the ice tasting fresh. I always use distilled water in the ice maker. The app keeps you up on the maintenance which is convenient. I highly recommend this nugget ice maker.

Works great love the ice low maintenance great units

Run and buy this ice maker!! The nugget ice is the best!! We couldn't decide which ice maker to buy but im extremely happy we decided for this one. Very quiet always has ice ready. One of the best parts is we can control it with our phone so when we get home from a hot day the ice is ready to have a refreshing drink.

The ice is great and that's about it. The machine requires sanitizing weekly, which requires you to take the entire machine apart, move it to a sink and flush bleach thru it. And then it requires descaling once a month - every time you put the machine back together it'll throw an "Add Water" issue. The machine is overpriced and a hassle. Returning it is a nightmare as you only have 2-weeks and you better have all the boxes, Styrofoam, etc. Honestly I've never regretted purchasing something more in my life.

We previously had the Opal 1.0 and had issues so we were kind of skeptical going with GE again. However, with this model it seemed like they addressed the issues with overheating causing the unit not to make ice. On this model there are two radiators and a fan on the back along with an removable air filter. These additions so far seem to keep the unit a lot cooler. Hopefully, we can get more than two years out of it. We love it so far. Gets ice in about 15 mins and full in about 4 hours 2-3 hours.

I needed this for a party. It worked great. Starts producing ice in a few minutes and keeps making it as you take it out.

It functions well, with the exception of periodically it makes the "whining" noise. Based on research this ice maker makes that noise when the ice gets jammed up in the despenser. This would be the second one that I'm going to take back, due I can't take the whining noise and having to shut it off so the ice can defrost and turning it back on.

Makes amazing nugget ice. Very easy to clean. The side tank is a amazing. Very high quality machine. Would give 6 stars if I could.

This is a great ice maker. It looks good and makes high quality ice. Runs smoothly and the ice is perfect!

It is a great looking appliance so don't mind it sitting in my pantry

We were so tired of always having to drive to our favorite gas station for crushed ice. We finally made the decision to get our own. We are loving it! Sure, some of the maintenance might be a bit much, but saving us from having to drive in to town makes it all worth it!

I think this is the fourth opel ice maker I’ve had in the past three years. If it wasn’t for Best Buy’s protection plan, I’d buy something else. The last two squealed terribly bad. And now this one needs to be sanitized every five days; which seems ridiculous. I spend more time sanitizing the ice make than i do using it. I think it’s time for me to move on from this very expensive ice maker and find something of higher quality. Very disappointed in the product, extremely satisfied with Best Buy’s service.

This unit is great to use and relatively easy to set up. It makes eyes a very quickly so you will have no shortage of the best ice around!

I had one previously for about 4-5 years and loved it so much when it stopped working I purchased my second one. After a few hiccups with my second purchase of this product all has been great. The only thing that I am not crazy about is that the hose that goes from the unit to the side tank is a dark color now. I clean it every 4 to 6 weeks since I use filtered water and I used to watch that hose to make sure there were not any particles floating around. If I saw anything I would clean it early. Now you can’t see anything since the hose is dark. Other than that I love this product. The best thing GE makes in my opinion.