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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.1 out of 5 stars with 663 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 663 reviews
  • Cons mentioned:
    Maintenance requirements, Noise level

    Rated 1 out of 5 stars

    Constant Sanitized

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the fourth opel ice maker I’ve had in the past three years. If it wasn’t for Best Buy’s protection plan, I’d buy something else. The last two squealed terribly bad. And now this one needs to be sanitized every five days; which seems ridiculous. I spend more time sanitizing the ice make than i do using it. I think it’s time for me to move on from this very expensive ice maker and find something of higher quality. Very disappointed in the product, extremely satisfied with Best Buy’s service.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that you've not had the best experience with your Opal Ice Maker. Descaling and sanitizing will be dependent on the hardness of your water in your area. It is recommended that these be done once a week. This is considered normal. We'll share your feedback with our team for future consideration. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing!!! Love the nugget ice... Brings your drinks to another level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ice maker for quick ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. Easy to install and makes ice consistently. Wish it would keep the ice cold from melting

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, produces a LOT of ice in a small amount of time, not too noisy we have it in our bar room and its nice to be able to turn off and on from the app. Overall seems to be doing a great job - will also only be using distilled water to hopefully limit the amount of cleaning required. Works great but overpriced in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Quiet and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quiet and Fast. Happy 1 month in. I sanitize weekly as the last one I had got gross.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing Product kept the ice flowing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that kept continually kept the ice flowing when our fridge malfunctioned! Would highly recommend this product to anyone in the market for a great ice machine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    SUPER MACHINE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SETUP WAS EASY. MAKES ICE FAST. EASY TO USE. IF YOU LIKE ICE, THEN THIS IS IT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good Ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good it's working like it should and a lot easier to fill with water

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ice maker. It makes ice super quick and keeps it cold, unlike the others I’ve had. It might be on the pricier side but I think it’s worth it. No problems so far. And you can control it with your phone if you need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Nugget Ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Makes great ice, easy to use, and the black color actually hides well in the corner of the countertop, so it is not an eyesore (which was an initial concern when we bought it). Recommend using distilled water for crystal clear nuggets and minimum mineral scaling build up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! It’s perfect for parties and keeps the ice intact 24/7!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best ICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the best ice ever! Easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE profile Opal ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker there is., Bought it for my wife because she enjoys chewing ice and it has become a family favorite. The cleaning process can be tedious but it is totally worth it. I would recommend cleaning weekly with water, vinegar, and bleach. Or you can purchase ice machine cleaner online.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 3 out of 5 stars

    Great but needs work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice but very hard to clean and reuse, needs a maintenance team lol

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're enjoying the great nugget ice from your Opal machine! Thanks for sharing your feedback about the maintenance, that we'll be sure to share with the appropriate team. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect Nugget Ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect nugget ice! Absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ice ice baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works as described. You do need to sanitize it about every other week. Which is kind of a pain. Otherwise works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I love my Opal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Opal! She's a beauty and make the small pieces of ice fun! This was easy to set up, Best Buy delivered this the next day. It is pricey but so far the purchase was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker, this machine makes ice quickly so you will never be out when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Profile Opal 2.0 is a great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most excellent product!! Setup is easy, usage is easy, instructions out of the box were easy to follow. Filter information easy to establish and app setup was also very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker I ever used. This is my fourth machine

    I would recommend this to a friend