Customer Ratings & Reviews
- Model:
- XPIO13SWSO
- SKU:
- 6643852
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Opal 2.0 Ultra Nugget Ice Maker's excellent ice quality and overall performance, along with its ease of use and generous capacity. The sleek design and convenient size are also appreciated by some users. However, some customers have noted concerns about the noise level and maintenance requirements, while a few have experienced issues with the water tank recognition.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Big Difference in Noise Levels
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it’s much quieter than the other model I bought before this ice maker. The descale lights shows up frequently; even after cleaning 3 days earlier? My family loves the ice nuggets!
I would recommend this to a friend Nugget ice cubes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great countertop ice maker, fits perfectly in a area of my laundry room
I would recommend this to a friend- Pros mentioned:Ice quality, Overall performance
Very good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance and quality of product. Ease to set up and it makes great ice in a short period of time.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing us for your home.This new Opal will be sure to keep up with all your cold drinks and become a fast favorite!
- Cons mentioned:Maintenance requirements
Awesome Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ice machine! 2nd one! Only drawback is that you have to sanitize about every 2 weeks...my other ice machine did not have this feature.
I would recommend this to a friend With upgrades, comes issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upgrades are nice, but there's a glitch with the software stating I need to descale it after 3 days. Then whenever you do have to descale it..you have to let it sit for 18 hours! You also have the choice of placing a filter inside which is an extra cost. Do I recommend it.. kinda?
No, I would not recommend this to a friend- Pros mentioned:Ice qualityCons mentioned:Maintenance requirements
LOVE - HATE RELATIONSHIP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ice! but the cleaning and descale is insane!!!! It takes hours and ONE OR BOTH needs to be done every week!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's great you love the ice! We understand that the maintenance of your Opal can be a process. By cleaning your Opal ice maker frequently (once a week) will keep the nugget ice tasting fresh and the machine looking great. Descaling should be performed every 2-3 weeks, depending on the hardness of water used. Please review the article titled “Opal Ice Maker - Cleaning and Descaling (Models with no Round Button on the Front)” on the GE Appliances website.
- Pros mentioned:Overall performance
Opal 2.0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine has its flaws sometimes. On my third machine but still the best out in the market in my opinion
I would recommend this to a friend Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this ice maker for about three weeks now and I love it. So far it isn’t as noisy as some of the other reviews say it is, so that’s a plus. Love the water tank on the side, it keeps me from refilling the water so often.
I would recommend this to a friend- Pros mentioned:Overall performance
Great ice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Ice maker! Little steep on the price but totally worth it. Easier to drink water.
I would recommend this to a friend Love my Opal Ice Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 3 other ice makers and none of them compare to this one. I love all the cleaning features about it and the filter!!
I would recommend this to a friend- Pros mentioned:Ice quality
Love and Hate this machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice!!!! But we are now using our 4th machine. Our machines were cleaned and cared for just as directed. We pet and pamper all of them but between 12-18 months on each of them, they die. Obviously we love the ice enough to keep buying the machines but my best advise is DO NOT buy without purchasing the extended insurance coverage
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you love the ice and want to say thanks for your continued support. That said, we're truly sorry to hear you've experienced repeated issues with your machines, even with proper care. We can understand how frustrating that must have been, and we really appreciate your feedback. We'll be sure to share your experience with our product team for further review. If you ever need assistance in the future, don't hesitate to reach out to us directly. We're always happy to help! - Julia@GEAppliances
- Pros mentioned:Ease of use
Ice Ice Baby
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this product for the last year; very reliable and easy to use and maintain.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Machine so Far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have done a lot of research on this particular ice maker snd decided to purchase it on a whim. I have yet to regret that decision.
I would recommend this to a friend - Pros mentioned:Overall performance
Frustrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isnt really a review, nobody ever wins the $400 its just a ploy to get good reviews on their items so people will buy them more
I would recommend this to a friend - Pros mentioned:Overall performance
GE Profile - Opal 2.0 Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this Ice maker; the ratings do not lie. The best ice maker on the market.
I would recommend this to a friend Ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for an ice maker this is the one easy to set up and easy to use
I would recommend this to a friend- Pros mentioned:Ice quality
Best Nugget Ice Maker On Market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker. It makes the best chewable nugget ice out there. But keep in mind it comes at a price, be prepared for routine cleaning of your machine to keep it performing at its peak. To me it’s worth the time and effort because I like to eat a lot of ice. This is my second GE Opal and I highly recommend it!
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
pretty happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.he icemaker is very hand. wish there was an easier way to fill with water .. love the ice and the speed
I would recommend this to a friend - Pros mentioned:Overall performance
Ice machine
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the fact when the ice melts it recirculats the water.
I would recommend this to a friend - Pros mentioned:Ease of use
Great ice machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine! Easy to use and clean. Would recommend getting one!
I would recommend this to a friend