Customer Ratings & Reviews
- Model:
- XPIO13SWSO
- SKU:
- 6643852
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Opal 2.0 Ultra Nugget Ice Maker's excellent ice quality and overall performance, along with its ease of use and generous capacity. The sleek design and convenient size are also appreciated by some users. However, some customers have noted concerns about the noise level and maintenance requirements, while a few have experienced issues with the water tank recognition.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides constant ice, reminder to refill water, sanitize
I would recommend this to a friend - Cons mentioned:Noise level
Loved the ice, they just didn't work right.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we bought one, got it home and was excited about using it, well it leaked water from the bottom, water came out where the screws are on the bottom so we took it back and got another one just like it. We were still excited about using the second one. We got it set up and tried it out and no water leaks, andit was making ice.We thought, this is great! Then it started making a really loud squealing noise a couple hours later. We turned it off, unplugged it and set it up again, we tried working with it for a few day and it would always start squealing so we took it back. We are so disappointed because we really loved the one our son has. I would upload a video with the noise it made but it's not giving me the option.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you sharing your experience with your Opal ice maker as your insights are important and valued. - Vikki@GEAppliances
- Pros mentioned:Ease of use, Ice quality
Best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice ever! Easy to use, and keep clean. Wish it fit underneath my cabinet though.
I would recommend this to a friend - Cons mentioned:Noise level
Nugget ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I recently upgraded from the last model to this latest model opal ice maker…but one thing I can say it seems louder that the last one… but I will edit my review if anything changes
I would recommend this to a friend - Pros mentioned:Ice quality
Cool Ice Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! It makes a lot of ice in each batch!
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
BEST ICE MAKER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really awesome machine. Makes nugget ice. A little noisy but makes ice FAST.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice I've Found
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have enjoyed this ice since I plugged it in. It does not take long to fill up with Ice and to keep it full.
I would recommend this to a friend - Pros mentioned:Ice quality
Good ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice quality machine that produces perfectly shaped ice.
I would recommend this to a friend - Cons mentioned:Noise level
Good machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good machine. It could be a bit less noisy will be great
I would recommend this to a friend Great replacement for a refrigerator ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Wifi enabled so we placed in a side room where it can tell us if it needs attention. The side car water holder is a great addition to not have to constantly add water. We chose this instead of a new refrigerator where our icemaker broke. The ice itself is solid.
I would recommend this to a friend- Pros mentioned:Overall performance
Nugget ice machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to take care of. My family loves the nugget ice for all there beverages.
I would recommend this to a friend Great ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is a great ice maker. I add filtered water to enhance the "flavor" of the water. No flavor means great tasting water. The only reason I didn't give a 5 stars was because of the price.
I would recommend this to a friendDon’t buy from Best Buy!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Daugher for a Christmas gift and it stoped working after a few weeks! They called Best Buy and they said they needed to call the company. It’s been a bunch of crap. So don’t buy it from Best Buy!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your daughter is having an issue with the Opal. Please have them send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with them quickly. To further discuss your experience with Best Buy, we recommend reaching out to them directly at 800-433-5887.
- Pros mentioned:Ice quality
So Far So Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, produces a LOT of ice in a small amount of time, not too noisy we have it in our bar room and its nice to be able to turn off and on from the app. Overall seems to be doing a great job - will also only be using distilled water to hopefully limit the amount of cleaning required. Works great but overpriced in my opinion.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
SUPER MACHINE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SETUP WAS EASY. MAKES ICE FAST. EASY TO USE. IF YOU LIKE ICE, THEN THIS IS IT.
I would recommend this to a friend - Pros mentioned:Overall performance
Purchase with caution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to return two of these a year apart. I am not sure what is malfunctioning but up until then they were great. If you purchase I would most definitely get the warranty.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you've previously had some issues with your Opal, and we'd like to help. If you have any trouble with your replacement unit, please reach out to us on one of our social media platforms, like Facebook, via direct message. We'd be happy to help you however we can.
- Pros mentioned:Ease of use, Overall performance
Good Ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good it's working like it should and a lot easier to fill with water
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised, works perfectly. Highly recommend for purchase
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is the best I ever had. I love the way it makes the ice nuggets. I would recommend this ice maker to everyone.
I would recommend this to a friend - Pros mentioned:Overall performance
Great ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this product and the customer service I received.
I would recommend this to a friend