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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.1 out of 5 stars with 663 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 663 reviews
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Opal 2.0 review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice make was great until it quit working 2 months after purchase.was very happy with product when it worked the way it should

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Add Water

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this ice maker a little over 4 months, in the time I have had it, it repeatedly will say “Add Water” even though it is full. Every time I “clean” (sanitize) the ice maker this becomes an issue. It will also not pull water from the side tank after “cleaning”, like it doesn’t register that it is there. I have “primed the pump” every time and usually resort to having to turn it off for a day & then turn it back on, sometimes it works, sometimes it doesn’t. If I could return this and get my $$ back, I would at this point. Yes it makes awesome nugget ice when it works, but this issue is extremely aggravating and should not be happening to a +$500 machine after only having it for 4 months. I wish I had just stuck with the $100 nugget maker that you have to fill up more often.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address this concern, please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Nugget ice maker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact it’s sonic ice and has an app for ur phone

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker I had one forever and it broke so I got another one it is awesome you would love this ice maker the ice taste so good and I will always own one as long as god see fi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile - Opal Ultra nugget Ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker. The nugget ice is perfect. It is easy to use and clean. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just get replacement Opal filters (they sell them here in BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it! GE - Opal 2.0 Ultra Nugget Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile - Opal 2.0 Ultra Nugget Ice Maker - Stainless Steel. Works perfect and love that the ice is like Chick-Fil-a ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this machine everyday, and just leave it plugged in. I thought at first that it was a want not a need. It turns out that now I can't see my home without it. It was a good and useful purchase for my home and family, The ice is addicting, good taste and chewable.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like. Sure to become a fast favorite in your home for many years! Dianna@GEProfile GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 2nd machine we have had. Works great and love the ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Icemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Easy set-up. Makes great ice and fast

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear your Opal icemaker is delivering that perfect ice quickly and with such an easy setup—enjoy every crunch! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Good Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love ice in everything, this machine has been a life saver. It works non stop. I usually don't use ice, until we bought this machine. I love the nugget ice machine, I now out ice in my water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nugget Ice Maker, Opal 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite, clean and easy. Love the aesthetics. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ms. Sanchez

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the ice maker is great and makes the ice promptly and I like the small ice that it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy clean, great ice! Very happy about this purchase. No more giant bags of ice clogging up the deep freezer space.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Upgraded Model and so much better!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the regular 2.0 but have two months of loud noises, we could not handle it anymore. We had the Total Best Buy Membership so we were able to return it and get the Ultra model. So much better with a metal scoop, air filter, and descale filter in the box. It is also built better than the regular model. Love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Nugget Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Nugget Ice Maker that works very well and is reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best One out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! My favorite ice. The app itself giving you a heads up for when it needs cleaning or sanitation is so cool !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE NUGGET ICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite purchase. Best gift to myself.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best ice ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible ice maker. Love the upgrades on this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up,use and to clean! Id buy another one

    I would recommend this to a friend