Customer Ratings & Reviews
- Model:
- XPIO13SWSO
- SKU:
- 6643852
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
The “GOOD ICE” maker!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice from this maker is so good, and it makes the ice fast also.
I would recommend this to a friendGood Ice but noisy unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy and runs constantly. Nice to have but was hopeful for a better quality feel to the appliance.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking a moment to share your feedback. We recommend you take a look at the support article on the GE Appliances website titled:"Opal Ice Maker - Normal Sounds." If you believe the noise you're hearing is abnormal after reviewing this information, please contact Opal Support at l 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST.
Awesome ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new ice maker. I had a few spills before I got the cleaning part of it down. I love the ice
I would recommend this to a friendBrand response from GE Answers
Posted .Enjoy the good ice in the comfort and convenience of your home!
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the newer version of the opal ice maker. Highly recommend!
I would recommend this to a friendOne happy mama
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker, i drink a lot of teas so this makes thing so much easier
I would recommend this to a friendGood upgrades
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous version but the filter upgrade on this one is very nice.
I would recommend this to a friendSo nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than 1st generation! I love it. Definitely recommended
I would recommend this to a friendIt makes ice, when it does not say "Add water"
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd one in 4 years. Hopefully lasts longer. Water pump always goes. Got extended warranty this time.
No, I would not recommend this to a friendT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband two years ago, and this is the second replacement! So far so good though. Just beware. My last two didn’t last more than one year
I would recommend this to a friendIce breaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance,I highly recommend.I feel like I’m at Sonic every time I use it.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like. Sure to become a fast favorite!
Read before purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the GE Opal Icemaker expecting to enjoy great ice for all my drinks but was left disappointed and frustrated. After 2 weeks of owning this product it no longer works. I first started experience loud sqweeling from the machine which according to the owners manual is normal sounding to run a defrost cycle. Well that loud sqweeling then turned my ice maker into a jack hammer and no longer able to make ice. After running a descaling cleaner and a clean cycle the ice maker then kept telling me to add water. I followed some youtube videos to prime the pump with no luck and dug deeper to find the water float is defective. I would do more research if you are thinking about buying this product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out and sharing your experience. We are sorry to hear that your Opal unit has been causing concern and can understand your disappointment. If you are still having issues with your Opal working properly you can contact our Opal support at 866-907-6718. We are confident they will be able to help.
Eh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started making squealing noises 1 month in. Turned it off for a week and it is working ok.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are glad to hear it is working for you now. When the Opal is in need of defrosting, it may start to squeal or squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and may take 10 to 45 minutes.
Love this purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. It has been a game changer in our family
I would recommend this to a friendThe "GOOD ICE" maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Good Ice.....definitely recommend distilled water!! FAMILY LOVESSSS IT!!
I would recommend this to a friendThe best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker!! Best ever, 10/10 machine you need !
I would recommend this to a friendWanted to love it…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited about this ice maker, but not too happy with it any more. We’ve had it for a total of 2 weeks and it started making this crazy loud noise. Powered it off, unplugged it and it didn’t stop. Read some review responses suggesting to defrost, we’ll see if that works. But there is 0 reason why this should be an issue 2 weeks in. Also, what’s up with needing to sanitize weekly?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with your Opal making sounds. Your Opal Ice Maker Dispenser will defrost when it is needed. When your Opal needs defrosting, it may start to squeak as ice begins to build up around the mechanisms. The defrost cycle is automatic and usually takes about 10 to 20 minutes. This is normal operation.
Make sure there is a minimum of 3" inches clearance on the back and the sides of the unit to ensure proper airflow. Also check to ensure that the side tank is not blocking either of the side vents. It should be pulled forward, in line with the front of the Ice Maker.
Cleaning your Opal frequently will keep the nugget ice tasting fresh and the machine looking great. Yes, we recommend cleaning your Opal once a week.
The Good Ice Comes Home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For years I've wanted a way to get "The Good Ice" at home and finally FINALLY we have it. I actually owned an Opal 1.0 before upgrading to this 2.0 model and it's everything I hoped for. An enormous water capacity with the extra tank. Big bin for the ice. Solid metal scoop. Even has a light for those late night ice runs. Highly recommended.
I would recommend this to a friendIce nugget machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice one of the best purchases that I have made and I’m glad I made it
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like. Sure to become a fast favorite in your home for many years!
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice it makes not reliable 3 purchase of this machine
I would recommend this to a friendMUCH better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works MUCH better than the off brand I purchased twice due to a defect.
I would recommend this to a friend