Customer Ratings & Reviews
- Model:
- XPIO13SWSO
- SKU:
- 6643852
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ice maker, small ice, which is great for my ice coffee in my Yeti tumbler!
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re enjoying the nugget ice—perfect for keeping that iced coffee just right in your tumbler! Thanks for sharing how it fits into your daily routine—we love that it’s making your mornings cooler and more refreshing! Lauren@GEAppliances
- Pros mentioned:Overall performance
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine is excelente I love it realy good quality
I would recommend this to a friend Great addition, cleaning is a pain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.besides the constant cleaning and the software issue with the descale light on all the time, it works. I still clean it every few weeks with citric acid. I wish I could figure out why the descale light stays on even though I followed instructions to the T.
I would recommend this to a friendBrand response from GE Answers
Posted .If you have already ran a full descale on your unit and the light is still on or flashing. A flashing cleaning light can indicate that the filter on your model needs to be replaced. Once you replace the filter and turn on the machine, the indicator will stop blinking. More information about the filter can be found in the manual on the website on page 10. If replacing the filter does not resolve the issue, please call our Opal support team directly at 866-907-6718.
Ice Maker Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Awesome and so useful, beautiful color. I love this such an amazing gift to receive or give
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great highly recommend for counter top use would buy again
I would recommend this to a friend - Pros mentioned:Overall performance
Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Ice Maker for the money especially if you can find it on sale.
I would recommend this to a friend - Pros mentioned:Overall performance
GE profile Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been looking for a nugget ice maker for months, we ordered 2 cheaper ice makers off Amazon and both were very loud! So far this one has been great!
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to know that you are loving this machine so far! It's definitely a treat to have and we know you'll enjoy it for a long time!
Love it!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these machines and the added filter protection, they have seemed to work out all the kinks in previous models
I would recommend this to a friend- Pros mentioned:Ice quality
the ice is great, not the workmanship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love the ice but ive replaced two, the ice is so good, im trying it again for the third time
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry to hear you've had previous trouble with your Opal icemaker. We understand how frustrating that must have been, and we sincerely apologize. To help keep your icemaker running smoothly for years to come, we recommend following the care and cleaning guidelines outlined in the Use and Care Manual. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're always happy to help! - Julia@GEAppliances
- Pros mentioned:Overall performance
Best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever! My family can’t live without it now. We use it for every drink!
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear the ice maker has become such a favorite in your home! It's great to know it’s keeping your family refreshed and happy with every drink. Lauren@GEAppliances
- Pros mentioned:Ice quality
Best Ice Ever.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ice ever. If you are looking for the good ice this is it. Great brand, Great quality, Its completely worth every penny.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is nice and chewy :) we make it everyday and everyone loves it
I would recommend this to a friend - Cons mentioned:Noise level
Wanted to love it…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited about this ice maker, but not too happy with it any more. We’ve had it for a total of 2 weeks and it started making this crazy loud noise. Powered it off, unplugged it and it didn’t stop. Read some review responses suggesting to defrost, we’ll see if that works. But there is 0 reason why this should be an issue 2 weeks in. Also, what’s up with needing to sanitize weekly?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with your Opal making sounds. Your Opal Ice Maker Dispenser will defrost when it is needed. When your Opal needs defrosting, it may start to squeak as ice begins to build up around the mechanisms. The defrost cycle is automatic and usually takes about 10 to 20 minutes. This is normal operation.
Make sure there is a minimum of 3" inches clearance on the back and the sides of the unit to ensure proper airflow. Also check to ensure that the side tank is not blocking either of the side vents. It should be pulled forward, in line with the front of the Ice Maker.
Cleaning your Opal frequently will keep the nugget ice tasting fresh and the machine looking great. Yes, we recommend cleaning your Opal once a week.
- Pros mentioned:Ice quality
Perfect Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our new ice maker. No need to got to our local restaurants to get this kind of ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice quickly. Like the small ice. Once full lasts all day
I would recommend this to a friend - Pros mentioned:Ice quality
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great product. My brother visited from NY and tried the ice, BAM! He bought one after returning home.
I would recommend this to a friend - Pros mentioned:Ice quality
Sooo fast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is amazingly fast and I love the pebble ice cubes! The production keeps up with our usage no problem.
I would recommend this to a friend - Pros mentioned:Ice quality
Excellent Chewable Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Ice Maker, love the chewable ice. Also, I suggest buying the water filters that click in easily to help keep the machine clean and running smooth!
I would recommend this to a friendBrand response from GE Answers
Posted .What a great choice! We are happy to hear you are loving the new Opal icemaker unit and you have been enjoying that famous nugget ice. It’s sure to be a fast favorite in your home for many years
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A friend of ours had this on their counter and my wife wanted one. We bought it and it’s become staple in our day to day. I use the ice for my iced coffee in the morning. Cleaning is not hard.
I would recommend this to a friend- Pros mentioned:Ease of use
Peril ice / nugget ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Item, and it is user-friendly; plus, GE has great support if you ever need it.
I would recommend this to a friend