Customer Ratings & Reviews
- Model:
- XPIO13SWSO
- SKU:
- 6643852
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make soft chewable ice that absorbs liquids really well. Can fill the basket in less than an hour.
I would recommend this to a friend - Pros mentioned:Ice quality
Love the ICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice maker. It is a favorite in our family as well with 4 across multiple homes.
I would recommend this to a friend GE Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker for countertop use. Love the nugget style ice
I would recommend this to a friendDecent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well hate that it keeps shutting off every day
I would recommend this to a friendBrand response from GE Answers
Posted .We are happy that your new Opal icemaker is producing ice as designed. It is however normal for the unit to shut off after an extended period of time. If you would like, the Wi-Fi enabled SmartHQ app will allow you to set a schedule on the icemaker, so nugget ice is readily available at certain times of the day,
Bringing New Meaning to "Squeal Like a Pig"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It serves the purpose really nicely, but it squeals extremely loudly quite regularly. We use distilled water and descale it weekly nonetheless and still get the squealing. Let me tell you, it is LOUD. In a 5000 sq ft house, you can hear the squealing everywhere. Quite distinctly. For people who work remotely like we do, it is a problem when you are on a call and the icemaker starts squealing. When it is not shrieking, it is wonderful. Really too bad.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Terrible noises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just getting ready to return the second unit. They make terrible noises, the second one not as quick. But is doing the same as the first one we replaced. Friends who have purchased have had the same issue. Hopefully the next one will work better?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear of your experience with Opal icemaker and we would like to help. We have provided some normal operating sounds for this appliance in the article "Opal Ice Maker - Normal Sounds" on our GE Appliances website. If you are experiencing a sound not listed, we encourage you to take advantage of your manufacturer's warranty.
- Pros mentioned:Overall performance
Xmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xmas gift for my wife. She has been wanting one for years. Great machine, she loves it.
I would recommend this to a friend - Pros mentioned:Overall performance
Best thing ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine!! So pretty in person, website photos do no justice! Best purchase of 2024 :)
I would recommend this to a friend Ice making machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functioning well, ice pellets taste good . We like this
I would recommend this to a friend- Pros mentioned:Overall performance
Best Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker!!!! My family love it. Works perfect
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Perfect Ice maker, it does what it says, can use my phone to turn on, easy to set up and clea.
I would recommend this to a friend - Pros mentioned:Ice quality
King J
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Produces great Ice and really fast Produces plenty ice in reasonable time
No, I would not recommend this to a friend Best Ice ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift because I have one and I wanted to have nugget ice when I visit my daughter.
I would recommend this to a friendGreat kitchen addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functions as described. Has been able to keep up with the demands of our family. I only wish the tank was larger.
I would recommend this to a friendMust have appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite appliance in our kitchen- I actually drink more water having this than I ever have.
I would recommend this to a friendThe Ice Machine you NEED!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Second one I have owned and there are impressive updates to this one from little things like the scoop and holder to the operation.
I would recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker thus far no trouble runs smoothly.
I would recommend this to a friendBrand response from GE Answers
Posted .We're pleased to hear how much you're enjoying your ice maker! The side tank is a great addition that helps reduce how many times you have to refill the ice machine. Thanks for allowing GE Profile to be part of your home! -Don@GEAppliances
- Cons mentioned:Noise level
Pass on this one!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars , had to return in one week made an awful noise and smelled like smoke where the fan was almost like was going to burn up, I saw similar issues from others when I did more research
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear of your experience with this Opal and its sounds and the smoke smell. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
- Pros mentioned:Overall performance
And I thought is impossible!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have ice all the time this ice maker is wonderful and is good for my family’n
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and kids absolutely love it. Produces ice fast, programmable and all
I would recommend this to a friend