Customer Ratings & Reviews
- Model:
- XPIO13SWSO
- SKU:
- 6643852
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase. I'm not disappointed. It's better than the cheaply made ice makers that just cannot keep up.
I would recommend this to a friend - Pros mentioned:Ice quality
GE nugget ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love sonic ice you need this ice maker! It’s amazing! Makes making my latte in the mornings convenient and fun!
I would recommend this to a friend - Pros mentioned:Ice quality
replacement ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the nugget ice. replacing an older unit that failed. take the extra warranty.
I would recommend this to a friend Best Ice Ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice. It also matches the kitchen stainless steel color scheme.
I would recommend this to a friend- Pros mentioned:Ice quality
Bad ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice but come to find out that there is a software issue that cause the descale light to come on. This issue came out in July and we bought this ice market in mid September
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help with any issue you're having with the Descale light. We recommend making sure you've performed the full cleaning and descaling process; care and cleaning instructions are available starting on page 7 of the manual. That manual can be viewed on the Best Buy product page when you pull up the 'Features' section and scroll to the bottom. If you're still seeing the light after performing the full process, we recommend disconnecting the unit from power for 3 to 4 hours before reconnecting. If you continue to have an issue after resetting, please send us a private message via our GE Appliances Facebook, Instagram, X, or TikTok with your contact information, the complete model/serial numbers, and a copy of this review.
- Pros mentioned:Ice qualityCons mentioned:Noise level
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great ice....when working. Had ice maker for less than 3 weeks. Initially worked great, then motor started making loud noise and ice making stopped. Needless to say returned to store and will not be purchasing this brand again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important to us as we work towards improving and upgrading our appliances. We are sorry to hear your Opal stopped working and you had to return it. Know that this is not the quality we would expect and hope we can earn your trust back in the future. Dianna@GE Profile
Love the ice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the concept and ice but this will be my 4th machine
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like a better understanding of the issues you've had and encourage you to send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
No star
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely disappointed with the GE Opal Ice Maker. It completely stopped working after just two and a half months of use. It no longer makes ice and constantly goes into defrost mode for no apparent reason. We’ve followed all of the troubleshooting steps recommended by the manufacturer multiple times, but nothing has fixed the issue. For a product at this price point, I expected much better reliability and performance. No star. Don’t waste your money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you with this Opal icemaker and gather some additional information from you. Please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with you quickly.
- Pros mentioned:Ice quality
Best Ice Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a quieter machine then my other one used to be and i get the best ice ever. Love the app functionality as well.
I would recommend this to a friend - Cons mentioned:Maintenance requirements
So much maintenance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 4th unit!! Each on wants us to do a complete cleaning even with only using 1 gallon bottles of distiled water. We are spending 1 hour exery 32 weeks doing the complete cleaning.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback that we'll be sure to forward to our design team. We appreciate you being part of the GE Profile family!
- Pros mentioned:Overall performance
Love this!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase ever ever ever! It is such a good purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Wife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for spouse...she loves it! She would not accept another similar item! No more ice store runs!
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make soft chewable ice that absorbs liquids really well. Can fill the basket in less than an hour.
I would recommend this to a friend - Pros mentioned:Ice quality
Love the ICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice maker. It is a favorite in our family as well with 4 across multiple homes.
I would recommend this to a friend - Pros mentioned:Overall performance
Xmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xmas gift for my wife. She has been wanting one for years. Great machine, she loves it.
I would recommend this to a friend - Pros mentioned:Overall performance
Best thing ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine!! So pretty in person, website photos do no justice! Best purchase of 2024 :)
I would recommend this to a friend Greatest Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the greatest ice maker!! Makes plenty of ice, its fast and easy to clean and descale!!
I would recommend this to a friend- Pros mentioned:Overall performance
Perfect Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Perfect Ice maker, it does what it says, can use my phone to turn on, easy to set up and clea.
I would recommend this to a friend - Pros mentioned:Ice quality
King J
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Produces great Ice and really fast Produces plenty ice in reasonable time
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Best Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker!!!! My family love it. Works perfect
I would recommend this to a friend