Customer Ratings & Reviews

Nice ice machine, plenty of ice for our family. Love how lone the ice last.

I have ice all the time this ice maker is wonderful and is good for my family’n

My wife and kids absolutely love it. Produces ice fast, programmable and all

Great ice maker thus far no trouble runs smoothly.

This is our second ice maker, we moved the other to Rv and this for house, Fantastic, great ice

So far so good, the other TWO insignia brand ice makers we had were trash and of course not revealed to us until they were well out of warranty. Heres hoping this one lasts.

the good: Nugget Ice Quality - The Opal 2.0 produces high-quality nugget ice that is soft, chewable, and perfect for a variety of drinks. It’s the good ice! Design - The Carbon Black finish adds a touch of elegance to any kitchen space, while the compact size ensures it doesn’t take up too much counter space. Side Tank - The increased water capacity provided by the side tank reduces the frequency of refills. Ease of Use - Simple controls and Wi-Fi connectivity (via the SmartHQ App) for remote monitoring make operation straightforward and user-friendly. Speed - Efficient ice production ensures you have a steady supply of nugget ice on hand whenever needed. New for this model - They’ve included a removable/cleanable rear fan screen filter for this model, which makes cleaning relatively easy for one area that always gets extremely dirty/dusty over time. Also included is a hard water filter and a new sanitize mode to help with cleaning. There’s also a new metal spoon and a magnet holder, which again is a nice touch. the bad: Noise - Like many ice makers, the Opal 2.0 can be somewhat noisy during operation, which may be a consideration for quieter environments. Price - The initial investment for the Opal 2.0 is higher compared to traditional ice makers, though its unique features justify the cost for nugget ice enthusiasts. Maintenance - Regular cleaning and maintenance are necessary to ensure optimal performance and longevity, which may require some effort. overall: It remains to be seen whether the new additions (water filter, removable screen air filter, and sanitize mode) offer any improvement long term. I’ve used this particular series of ice maker for some time now, and the only thing I normally have issues with is build up (either dust on the outside or hard water on the inside) over time. If that’s been improved I would bump this to 5 stars, but for now it’ll stay at 4 stars for me. Still, it’s a great machine for making the “good” ice if you don’t mind the price tag.

Let’s gooooo A++++++ very happy with this purchase

Excellence maker and great customer service at the Washington st store in Indy

Works great for the first year. This is my second one. Make sure to get insurance on it. So you can get it replaced.

Love my new ice maker. I had a few spills before I got the cleaning part of it down. I love the ice

Perfect for what I needed. Compact, fits perfectly on counter top.

I absolutely love this ice machine. It makes the best crushed ice

Excellent ice maker, makes ice consistently and love the features it has

I love my new ice machine. It’s awesome. Highly recommend.

I love this machine, the ice taste amazing. I would highly recommend this item.

Great ice maker for countertop use. Love the nugget style ice

This is the best ice maker that I have ever owned.

The ice from this maker is so good, and it makes the ice fast also.

Love this ice maker, i drink a lot of teas so this makes thing so much easier