Customer Ratings & Reviews

Incredible ice, chewable, fast to fill. Supported a 15 person party at my house with no issue. Pretty loud. Timer and wifi is magical! We wake up to perfect iced coffee ice.

I had one previously for about 4-5 years and loved it so much when it stopped working I purchased my second one. After a few hiccups with my second purchase of this product all has been great. The only thing that I am not crazy about is that the hose that goes from the unit to the side tank is a dark color now. I clean it every 4 to 6 weeks since I use filtered water and I used to watch that hose to make sure there were not any particles floating around. If I saw anything I would clean it early. Now you can’t see anything since the hose is dark. Other than that I love this product. The best thing GE makes in my opinion.

The upgrades are nice, but there's a glitch with the software stating I need to descale it after 3 days. Then whenever you do have to descale it..you have to let it sit for 18 hours! You also have the choice of placing a filter inside which is an extra cost. Do I recommend it.. kinda?

I have done a lot of research on this particular ice maker snd decided to purchase it on a whim. I have yet to regret that decision.

This isnt really a review, nobody ever wins the $400 its just a ploy to get good reviews on their items so people will buy them more

I loved this product up until it didn’t last after only 4 months and to be honest it’s too expensive to not last. The maintenance for the product is also a lot. I’m glad I always purchase geek squad protection because it definitely came in handy this time. I returned it today with no issues and bought a less expensive version.

Have enjoyed this ice since I plugged it in. It does not take long to fill up with Ice and to keep it full.

Absolutely love the machine. This is my second. The only downfall is the new machines do automatically signal you to clean it which is generally about every other week.

Love it. I like to chew ice, and my wife made me purchase an icemaker that has the soft chewable ice to protect my teeth. This thing is awesome. I love the ice texture and it’s perfect for every drink I have. Definitely by the side tank with it because you’ll be refilling it a lot if you don’t.

Perfect ice! The machine needs to be sanitized every week, the process is easy but can seem tedious. I personally like the reminder so I know there’s not mold/bacteria build up, which was a problem I had with the smaller ice machines. Ice is made quickly!

Very expensive and quite heavy to move around the counter. If you like nugget ice this will fit the bill. I am using Primo bottled water out of a machine (RO), so hopefully the required maintenance will not be as gruesome as others have noted. I do like iced coffee in the warm months and nugget ice is not appropriate. Melts instantly. Only been used about a dozen times, but so far so good. I would reconsider spending the $$$.

Great ice maker! I have a smaller ice maker in my basement but this one i have in my kitchen. It makes ice so much quicker and i love the size of small chunks it makes. Its a little loud at times but not always. Definitely recommend this item.

It functions well, with the exception of periodically it makes the "whining" noise. Based on research this ice maker makes that noise when the ice gets jammed up in the despenser. This would be the second one that I'm going to take back, due I can't take the whining noise and having to shut it off so the ice can defrost and turning it back on.

I love this ice maker… it was the only thing I wanted for my birthday. It’s the good ice for sure. I only use geyser spring water and the ice OMG… taste so good. It’s worth the money. Best investment thus far. I would say the cleaning is somewhat time consuming but I haven’t done my first deep clean or scale clean since I’ve only had it for a month. I would recommend this product.

I have had to return two of these a year apart. I am not sure what is malfunctioning but up until then they were great. If you purchase I would most definitely get the warranty.

One of our basic must have appliances now. No need for freezer icemaker esp thru the door which always has problems. Also that you don't have to collect and move the ice out like other portable ice makers. Had first model for 2 1_/2 years. Replaced after first one died Be sure to buy B Buy warranty.

Life changing!!! Love the nugget ice... Brings your drinks to another level

works good but it seems like every week it needs to be sanitized which can get to be a little annoying but it's nice to have ice when you need it I don't know though

I love this ice maker the only problem is, even if you clean it on the regular, after several months it starts to moan. The new version has a filter but you have to replace it every few months

It's the best ice ever! The only con would be that there is a lot of cleaning maintenance with sanitizing and descaling, which is needed for the machine's longevity.