Customer Ratings & Reviews
- Model:
- XPIO13SWSO
- |
- SKU:
- 6643852
Customer reviews
Rating 4.1 out of 5 stars with 663 reviews
(663 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Ice quality
Rated 5 out of 5 stars
Just get it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for Christmas. She's always wanted a nugget ice maker. This one is awesome and well built. Loads of capacity and makes ice fast. Cleaning process isn't too hard and keeps ice nice and fresh tasting. We love the light and the extra storage tank is super easy to fill. The magnetically attached scoop holder and scoop can be placed anywhere on the side of the unit. Love this thing!
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Ice quality
Rated 5 out of 5 stars
Great machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the ice turns out great each time, I use this daily!!
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Maker for the Win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase! We kept running out of ice during our family gatherings. Since we picked the GE Profile Ice Maker, there has been no more issues with running out of ice. This ice maker makes perfect size nuggets and will always be full.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
I would recommend this to a friend - Pros mentioned:Ice quality, Overall performanceCons mentioned:Noise level
Rated 5 out of 5 stars
Great Nugget ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love it!! You will have ice in less then 15 minutes. Only down side is that is is a bit noisy
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stone White
I would recommend this to a friend Rated 5 out of 5 stars
The best nugget ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third one. I always buy the protection plan for this type of appliance that has water flowing through it full time. They've made a lot of improvements. This one is much quieter. My first one failed most likely because of too much hard water scale build-up and I was seeing mold in the ice. The replacement had a new feature to light up and remind me when it needs to be cleaned and descaled. I was diligent about doing that often, but it developed an internal leak. This newest one lights up to remind me to descale it and lights up more often to remind me to sanitize it. The cleaning process has a quick clean for sanitization and long clean for descaling. I've owned other countertop ice makers in the past that were terrible. This GE Opal is the best, I highly recommend it for performance but also highly recommend you don't take this home without a protection plan. Both of mine lasted just over 2 years, and with all the improvements they've made on this one, you should get the 4 year plan.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ice quality, Overall performance
Rated 5 out of 5 stars
Great ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Makes the ice really fast. Perfect little ice nuggets.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 2 out of 5 stars
Ge opal 2.0
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this ice maker in Aug 2025. Makes plenty of ice but makes a terrible growling sound when the ice maker is moving ice to the storage bin. Looking online this seems to be a common gearbox issue. I will be looking to return for repairs or hopefully replacement.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you with Opal icemaker and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 2 out of 5 stars
What the actual heck
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes fantastic ice… but it is wildly unusable. My first machine lasted 2 weeks before it started making noises like a demon being exorcized from a shrieking cat. It is so loud I can hear it FROM DOWN THE ROAD when I’m walking my dog. It’s a wonder my neighbors never made a noise complaint. I returned it and got a new one. The new one lasted an entire month before it started doing the same thing. If I didn’t live in an apartment, I’d just buy a new fridge with a good ice maker in it. If you own a home, honestly do that. Save yourself the trouble and your hearing.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the issues you had with your Opal, we'd very much like to review your situation. If you still have the product, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Nugget ice machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to take care of. My family loves the nugget ice for all there beverages.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Great ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is a great ice maker. I add filtered water to enhance the "flavor" of the water. No flavor means great tasting water. The only reason I didn't give a 5 stars was because of the price.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Noise level
Rated 5 out of 5 stars
Opal 2.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its a great product. A little bit of noise.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Ice quality
Rated 5 out of 5 stars
Favorite counter top ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. Sleek and elegant design. Quiet and ice is delicious.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how fast the ice is made. I do not like that the filter needs to be changed every 2 weeks.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Wanted Nugget Ice for Years
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier. Makes Ice fast and the quality is excellent. I've got 5 kids and we go through Ice fast... I think we've doubled our water intake because of this ice machine.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Glad I chose this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use, so easy to clean, ice is the perfect crunch!
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Carbon Black
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Third time to purchase it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 3rd opal ice maker. The first one stopped working one week after warranty expired, said i woukdnt own another one. I wound up buying it agsin on sale and purchased ot with the savings! Yep, barely out of one year watranty, it died! Replaced it under extended warranty and i purchased another warranty. Works great when it works, just dies after about a year. Extremely noisy!!!
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your Opal's didn't work as expected. We hope you have a great experience with your new unit. We will be sure to pass this information along to our Opal team.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Maker Ice Maker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased with this ice maker. It produces consistently perfect ice every time, and it has proven to be well worth the investment. The included metal ice scoop, along with the convenient side attachment, is a thoughtful addition—no more searching for the scoop, as it now hangs neatly in plain view. Overall, an excellent product. All I can say is: ICE, ICE, BABY!
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Kinda expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well, but the price is too high. Found a similar one way cheaper and great quality.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ice Maker 2.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but it’s a bit temperamental and by this is the line which pulls from the reservoir. If it’s not lying flat, it will get air locked and water will not flow to ice maker internal reservoir. Also was took by Best Buy this ice maker would make three different size ice cubes but it does not do so. Only the so called sonic ice.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Overall performance
Rated 5 out of 5 stars
Better ice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is quiet, works great, makes double the ice of the last machine that i had. Looks better. Side tank holds more water for less refilling.
This review is from GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter - Stainless Steel
I would recommend this to a friend



































