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Customer Ratings & Reviews

$449.00
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Comp. Value: $499.99

Customer reviews

Rating 4.1 out of 5 stars with 626 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the Opal 2.0 Ultra Nugget Ice Maker for its excellent ice quality and overall performance. Users appreciate its ease of use, adequate capacity, sleek design, and convenient size, with some also finding the connectivity feature useful. However, some customers have expressed concerns about the noise level and the frequency of required maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 626 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Third time to purchase it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 3rd opal ice maker. The first one stopped working one week after warranty expired, said i woukdnt own another one. I wound up buying it agsin on sale and purchased ot with the savings! Yep, barely out of one year watranty, it died! Replaced it under extended warranty and i purchased another warranty. Works great when it works, just dies after about a year. Extremely noisy!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that your Opal's didn't work as expected. We hope you have a great experience with your new unit. We will be sure to pass this information along to our Opal team. GE_Appliances

  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    Favorite counter top ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. Sleek and elegant design. Quiet and ice is delicious.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nugget ice machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to take care of. My family loves the nugget ice for all there beverages.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Kinda expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well, but the price is too high. Found a similar one way cheaper and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Better than i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of ice, but I got it for my wife for Christmas. Now that I’ve tried it, I’m hooked and eating ice all the time! I need to find her a diffrent gift exclusively for her next year.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is a great ice maker. I add filtered water to enhance the "flavor" of the water. No flavor means great tasting water. The only reason I didn't give a 5 stars was because of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker Ice Maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with this ice maker. It produces consistently perfect ice every time, and it has proven to be well worth the investment. The included metal ice scoop, along with the convenient side attachment, is a thoughtful addition—no more searching for the scoop, as it now hangs neatly in plain view. Overall, an excellent product. All I can say is: ICE, ICE, BABY!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements, Noise level

    Rated 2 out of 5 stars

    Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very loud, in my experience, and feels like there's not much ice, well, as a person who really likes these pebble ice. Love the ice though. When first setting it up and reading all the directions, this item seems to be a high maintenance ice maker and just going to make me frustrated overtime. Overall, without all the other issues, the ice is pretty great, but would not recommend this.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your honest feedback with us. We know how important it is to have an ice maker that meets your expectations and we're happy to share your thoughts on the ice production and maintenance of this model with our team for future consideration. We're sure you'll continue to enjoy the ice for a long time to come! GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice Maker 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but it’s a bit temperamental and by this is the line which pulls from the reservoir. If it’s not lying flat, it will get air locked and water will not flow to ice maker internal reservoir. Also was took by Best Buy this ice maker would make three different size ice cubes but it does not do so. Only the so called sonic ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    What the actual heck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes fantastic ice… but it is wildly unusable. My first machine lasted 2 weeks before it started making noises like a demon being exorcized from a shrieking cat. It is so loud I can hear it FROM DOWN THE ROAD when I’m walking my dog. It’s a wonder my neighbors never made a noise complaint. I returned it and got a new one. The new one lasted an entire month before it started doing the same thing. If I didn’t live in an apartment, I’d just buy a new fridge with a good ice maker in it. If you own a home, honestly do that. Save yourself the trouble and your hearing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Given the issues you had with your Opal, we'd very much like to review your situation. If you still have the product, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Just get it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. She's always wanted a nugget ice maker. This one is awesome and well built. Loads of capacity and makes ice fast. Cleaning process isn't too hard and keeps ice nice and fresh tasting. We love the light and the extra storage tank is super easy to fill. The magnetically attached scoop holder and scoop can be placed anywhere on the side of the unit. Love this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but god ice maker. It does make good ice very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it!! You will have ice in less then 15 minutes. Only down side is that is is a bit noisy

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE Profile-Best in Class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the GE Profile Opal 2.0 Ultra Nugget Ice Maker with Side Tank and Scale Inhibiting Filter. This machine delivers exactly what it promises—perfect, soft, chewable nugget ice that rivals what you get at restaurants.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Better ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet, works great, makes double the ice of the last machine that i had. Looks better. Side tank holds more water for less refilling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a perfect ice maker Easy set up and the perfect ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. Is not to big on the counter. I do the maintenance as the lights come on, about once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of using ice trays and waiting overnight for ice to form. Quick chewable ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great if you do two things

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This icemaker is the best icemaker I have ever owned but you have to make sure you do two things in order for it to keep working well. 1) DO NOT USE THE FILTER. After a short period of time, it simply will not support the flow of water required by the pump for the system to work properly. 2) Instead, use filtered, purified water in the system. My daughter has a Brita filter on her kitchen tap that reduces the Total Dissolved Solids (TDS) to around 150 ppm (use a tester). I took it one step further and take that water and use a countertop RO water purification system that reduces the TDS to zero (it is probably not, but my meter only reads parts per million and not lower). By using that water, and no filter installed in the icemaker, I have been using the icemaker for around three months with no issue (no descaling, no cleaning). I am planning on cleaning the icemaker every few months or so, but so far, no issues with what other reviews have said on BestBuy and online (low water alert, descale, etc.)

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The good ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing appliance for my kitchen. We go through almost 5 gals of water a week. That is how much we use and actually eat this ice

    I would recommend this to a friend