Customer Ratings & Reviews

This ice maker is the bomb, and does what it is supposed to do - make crunchy chewable nugget ice, like some fast food places have, so that my wife can have the ice she loves when she wants it! The capacity and production rate are more than adequate, and I cannot see using one of these WITHOUT the optional side tank accessory. You really don't want to have to pull the ice bin out and pour water in that way, especially if you use a lot of ice. Just be aware of the maintenance required. I went into this knowing the maintenance requirements - weekly or so sanitize cycles, as well as monthly or so descaling cycles. If you schedule it to be off at night (say 10pm to 7am), you can squeeze several more days in between cleaning cycles. It doesn't bother me, and just ensures everything is clean, fresh and pristine. All in all recommended, but know about the cleaning requirements before you purchase.

We replaced an GE Opel ice maker that worked well for 2 years. We did have to return a couple cause they weren’t making ice. The third one made ice but after we did a descale with vinegar it worked far better. Made me wonder if the others we returned would have worked after a descale.

We love the ice it makes. We don’t like that. It doesn’t last very long before it breaks down. I checked that I would recommend people getting this, but only if you buy the warranty. We’re on our third one.

This ice maker is great. The ice tray isn’t refrigerated but as ice melts it makes new ice so there is always a tray full of ice. Couldn’t be happier with it

Ideally shaped ice!! Was in between ice makers for the longest but settled on best reviews for price & although steep in price, maintenance is kid friendly.

So far after about a month, this thing is awesome. Makes ice quickly, and isn't louder than typical ice makers in a fridge. The refill tank makes it easy to refill and know when the water is getting used up, which is a huge plus! If you want the best pellet ice, this is the machine.

I love it!! So far has been my best purchase. The texture of the ice and the taste is the best. Plus, it’s really easy to clean, technically the machine cleans itself.

Love it so much its like sonic ice. alot of maintnance required

I love my ice maker. Silent, fast and the ice is perfect. Easy to setup and easy to clean.

Compact, small, so convenient. Easy to fill and clean

Wow. What a great gift. I have been told this was best gift ever at least 10 times. If you like soft ice this is the machine for you. Low maintenance.

I love how much ice this machine makes. I recently had a party, and my ice maker did not disappoint. I purchased back-up ice just in case I ran out but it wasn't used. The ice machine would be a great purchase for anyone needing a machine.

Love it so far. Many talked about the noise it makes, but it really isn't all that loud. With anything else, you get used to it. We use it all day, everyday.

Makes great ice. Hard to keep clean and eventually becomes extremely loud and has some issues.

The device works good, but it will show to add water when the side tank is full. I’ve had other older models and they all have had this same problem. I was hoping by upgrading, that this problem would be resolved, but it’s not. If it wasn’t for that issue, it would be a 5 star rating.

Love how easy this Ice machine was to set up and love the little nuggets

We bought this Opal 2.0 Ultra Ice Maker as a gift for our son, after owning and being very pleased with the same ice maker for both our permanent residence and our second home. So, this is the third Opal 2.0 Ultra Ice machine we have purchased. To be sure, the scale inhibiting filter will need to be replaced every month or so, and proper sanitization and cleaning is simply a fact of life with these machines. We always use tap water to make ice. We make sure to clean and sanitize the unit and replace the filter on a monthly basis. I went ahead and bought the 4 year extended maintenance plan offered by BestBuy for each of the machines..."just in case", but have never had to use that service. Bottom line is that this Opal 2.0 Ultra Ice Machine is probably the most used appliance in our kitchen and is definitely the most popular appliance with our guests...All of our visiting friends have LOVED it! Go ahead and buy one, you (and your friends) won't regret it!

My grandchildren are in so many activities keeping ice for water bottles was impossible now they love the ice maker makes their lives so much easier

Makes ice fast and alot of it. Only complaint i have is not having the ability to cancel out certain lights for cleaning or filter by wifi.

The 9ce from this machine is perfect. From the shape to the crunch it goes into any drink from moscow mules to your kids apple juice. Cleaning is easy and quiet operation.