Customer Ratings & Reviews
- Model:
- XPIO13SWSS
- SKU:
- 6584623
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 Ultra Nugget Ice Maker's ice quality and overall performance, with many appreciating its ease of use and generous ice bin capacity. The sleek design and convenient size are also well-received. However, some customers have concerns about the noise level and maintenance requirements, while a few have experienced issues with the water tank recognition.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Does the Job at a $$$
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive and quite heavy to move around the counter. If you like nugget ice this will fit the bill. I am using Primo bottled water out of a machine (RO), so hopefully the required maintenance will not be as gruesome as others have noted. I do like iced coffee in the warm months and nugget ice is not appropriate. Melts instantly. Only been used about a dozen times, but so far so good. I would reconsider spending the $$$.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide such detailed feedback. Your concerns are valued, and we welcome any additional insights you'd like to share as we continually strive to improve the products and services we offer.
- Pros mentioned:Overall performance
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So for we love this ice maker. Looked for one for a long time. Would absolutely recommend.
I would recommend this to a friend - Pros mentioned:Design
Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always wanted an ice maker and this one is the best. I love the design and everything about it.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Maintenance requirements
Sonic Ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of cleaning required, but it's automatic so not horrible to do. Great ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how much ice this machine makes. I recently had a party, and my ice maker did not disappoint. I purchased back-up ice just in case I ran out but it wasn't used. The ice machine would be a great purchase for anyone needing a machine.
I would recommend this to a friend - Pros mentioned:Overall performance
Icemaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product a lot of maintenance, but very good product nice equipment and knowledge on book
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is great. The ice tray isn’t refrigerated but as ice melts it makes new ice so there is always a tray full of ice. Couldn’t be happier with it
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice not real dependable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice it makes. We don’t like that. It doesn’t last very long before it breaks down. I checked that I would recommend people getting this, but only if you buy the warranty. We’re on our third one.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad you love the Opal's ice, and we're sorry to hear you've had issues with multiple units. If you’re currently having any issue with your Opal, we have troubleshooting available in an article on our GE Appliances website, titled “Opal Ice Maker – Troubleshooting”. That article can be viewed when you look up the title on our website and click the ‘Support’ tab. Among other steps, resetting the Opal by disconnecting it from power for three to four hours before reconnecting can often help with an issue. If you’re having an issue with your Opal that troubleshooting doesn’t help with and you have an active extended warranty, please reach out to them for assistance. If you don’t have an extended warranty and need assistance, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a description of the issue; we’ll be glad to review.
- Pros mentioned:Ice quality
Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice maker! Now we are ready for any impromptu family gathering.
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice. We've owned three of them. My only complaint is they only last a couple of years before they need to be replaced.
I would recommend this to a friend - Pros mentioned:Ice quality
GE Opal icemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service at Best Buy. We love our GE Opal ice maker. It makes perfect nugget ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Worth the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! So far has been my best purchase. The texture of the ice and the taste is the best. Plus, it’s really easy to clean, technically the machine cleans itself.
I would recommend this to a friend - Cons mentioned:Noise level
Nice to have. But agree witg otgers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it. Is loud and small container. But like it
I would recommend this to a friendBrand response from GE Answers
Posted .Our Opal is a complex device that combines electrical and mechanical components such as a compressor, pump, motors and fans to deliver perfect nugget ice. These components power on at different times during the ice making cycle. There will be some sounds associated with the running of these components. These normal sounds typically cease after 10 to 45 minutes within the ice making cycle. Hard surfaces like the floor, walls and countertops can amplify these sounds. You can view more information by checking out our article titled "Opal Ice Maker - Normal Sounds" on our GE Appliances website.
- Pros mentioned:Ice quality, Overall performance
Nugget Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile Opal 2.0 Ultra Nugget Ice Maker works well and produces nugget ice in a reasonable time frame. The key is to start the ice maker about an hour before to allow for production.
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice, but premium price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this has been a wonderful addition to my home. The ice is made quickly, easily, and is great quality. Main drawbacks for me are cost and some concerns on longevity.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Best ice maker ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker!!! Easy to use...easy to clean! And always full of ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. What a great gift. I have been told this was best gift ever at least 10 times. If you like soft ice this is the machine for you. Low maintenance.
I would recommend this to a friend - Pros mentioned:Ice quality
Must have appliance in our house
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of our basic must have appliances now. No need for freezer icemaker esp thru the door which always has problems. Also that you don't have to collect and move the ice out like other portable ice makers. Had first model for 2 1_/2 years. Replaced after first one died Be sure to buy B Buy warranty.
I would recommend this to a friend - Cons mentioned:Noise level
Awesome addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Many talked about the noise it makes, but it really isn't all that loud. With anything else, you get used to it. We use it all day, everyday.
I would recommend this to a friend Opal Icemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device works good, but it will show to add water when the side tank is full. I’ve had other older models and they all have had this same problem. I was hoping by upgrading, that this problem would be resolved, but it’s not. If it wasn’t for that issue, it would be a 5 star rating.
I would recommend this to a friend